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Digital and Data Officer - Healthcare

Company Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.  We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

    Job Description

    Exciting opportunity to be part of our NEW Mental Health, AOD & Suicide Prevention service in Queensland! 

    • FTE: Part-time 0.8FTE ongoing position.
    • Location: Our offices are located in Gympie, Hervey Bay, Rockhampton & Emerald. 
    • Working conditions: Hybrid/WFH working conditions + travel between sites as needed.
    • Salary: $45.82 p/hr + Super + Not-for-Profit Salary Packaging. 

    About the role
    Reporting to, and supporting the Outcomes and Digital Systems Manager, the Digital and Data Officer will play a pivotal role in assisting in the implementation and supervision of the client management systems, data collection, and outcome reporting.  
    Your responsibilities will include:

    • Overseeing digital health and care system integration: Leading initiatives for digital health and seamless system integration.
    • Leveraging data for improved outcomes: Using data insights to enhance service delivery and program results.
    • Managing performance metrics and reports: Developing key metrics and preparing data reports for decision-making.
    • Providing staff support and training: Offering technical training on digital platforms and reporting tools.
    • Ensuring regulatory compliance and data security: Maintaining compliance with regulations and ensuring data privacy.
    • Driving process improvements and care coordination: Identifying improvements and enhancing coordination across services.
    • Supporting care system integration and communication: Facilitating system integration and effective communication strategies.

    To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kim Reeves (Operations Manager • CCQ Mental Health AOD Hubs) at [email protected]


    About you  
    As the Digital and Data Officer you will have: 

    • Extensive experience in data management, digital systems, or a related field.
    • solid understanding of healthcare regulations and standards. 
    • Strong analytical and problem-solving skills, coupled with excellent communication and collaboration abilities.  
    • Proficiency in MS Office Suite and navigating multiple platforms is required, along with experience in database management and data analysis tools.  
    • Ability to develop and implement effective data management strategies, showcasing strong organisational and planning capabilities.  
    • Experience in data analytics and outcome performance measurement is essential, as well as familiarity with community-based recovery services, program evaluation, and data analysis.  

    Qualifications

    • Bachelor’s degree in a relevant field (e.g., information technology, data science, healthcare administration). 

    Additional Information

    About the program
    Each is leading the Better Connect program – an exciting new initiative providing integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. We're looking for a Stepped Care Coordinator to join our dynamic team and play a crucial role in shaping this groundbreaking community mental health and AOD model!

    What’s in it for you 

    • Flexible working conditions tailored to you.
    • Competitive salary based on your experience and qualifications.
    • Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
    • Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
    • Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
    • Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
    • Free, confidential support – Our Employee Assistance Program is available for you and your family. 
    • More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave. 
    • 17% annual leave loading (get paid more on your holidays) 

    Next steps 
    This is an exciting opportunity to join EACH through its next phase of change and growth. Upon application, please upload your resume and a brief cover letter addressing your suitability for the role.   

    Applications Close: Thursday 17th April 2025
    Please note applications will be reviewed as they are received.  
     

    Next Steps in the Hiring Process 
    Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.


    We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

    Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each! 

    Average salary estimate

    $98000 / YEARLY (est.)
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    $100000K

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    What You Should Know About Digital and Data Officer - Healthcare , EACH

    Join Each as a Digital and Data Officer in the beautiful region of Gympie, Hervey Bay, Rockhampton, or Emerald, QLD, and contribute to our life-changing Mental Health, AOD, and Suicide Prevention service! At Each, our commitment to supporting individuals and communities is unwavering, and we believe that a blend of technology and compassion can lead to brighter futures. In this part-time role, you will be instrumental in overseeing our client management systems, data collection, and outcome reporting, making significant impacts on service delivery. Your day-to-day will include leading digital health initiatives, leveraging data insights, and developing performance metrics to inform decision-making. Plus, you'll play a key role in training staff on our digital platforms, ensuring everyone is equipped to utilize our systems effectively. If you have a background in data management, a passion for healthcare, and the ability to drive process improvements, this could be the perfect role for you! The flexible working arrangements, competitive salary, and commitment to diversity and professional development make Each a fantastic place to work. So, if you're ready to take the next step in your career while making a difference, we’d love to hear from you!

    Frequently Asked Questions (FAQs) for Digital and Data Officer - Healthcare Role at EACH
    What are the primary responsibilities of the Digital and Data Officer at Each?

    The Digital and Data Officer at Each is responsible for implementing and supervising client management systems, overseeing digital health initiatives, leveraging data for improved service outcomes, and managing performance metrics and reporting. They will also provide technical training to staff and ensure compliance with healthcare regulations.

    Join Rise to see the full answer
    What qualifications do I need to apply for the Digital and Data Officer position at Each?

    To qualify for the Digital and Data Officer role at Each, candidates should possess a Bachelor's degree in a relevant field such as information technology, data science, or healthcare administration. Additionally, extensive experience in data management and a strong understanding of healthcare regulations are essential.

    Join Rise to see the full answer
    How does the Digital and Data Officer at Each contribute to mental health initiatives?

    The Digital and Data Officer at Each plays a critical role in shaping mental health initiatives by overseeing digital health system integration, improving service delivery through data insights, and ensuring that programs are effectively meeting their objectives and client needs.

    Join Rise to see the full answer
    Can you describe the working conditions for the Digital and Data Officer role at Each?

    The Digital and Data Officer position at Each offers hybrid work-from-home conditions along with some travel between our offices in Gympie, Hervey Bay, Rockhampton, or Emerald. This flexibility allows for a balanced work-life dynamic while engaging meaningfully with the community.

    Join Rise to see the full answer
    What benefits does Each offer to the Digital and Data Officer?

    Each provides a range of benefits for the Digital and Data Officer, including a competitive salary, not-for-profit salary packaging to boost your take-home pay, professional development opportunities, flexible working arrangements, and a supportive workplace culture.

    Join Rise to see the full answer
    Common Interview Questions for Digital and Data Officer - Healthcare
    Can you elaborate on your experience with data management systems?

    When answering this question, focus on specific tools you've used and projects you've led, discussing how you ensured accuracy, compliance, and improved outcomes through effective data management.

    Join Rise to see the full answer
    How do you ensure data privacy and compliance in your work?

    Illustrate your knowledge of healthcare regulations and data protection best practices. Provide examples of how you have implemented or monitored compliance measures in past roles.

    Join Rise to see the full answer
    What strategies do you employ to analyze data effectively?

    Share your analytical process, including tools and methodologies you utilize for data analysis. Focus on instances where your insights led to improved decision-making.

    Join Rise to see the full answer
    Describe a time when you improved a digital process. What was the outcome?

    Use the STAR method (Situation, Task, Action, Result) to give a structured answer, emphasizing your role in identifying inefficiencies and implementing solutions that enhanced integration or efficiency.

    Join Rise to see the full answer
    How do you communicate complex data findings to non-technical staff?

    Emphasize your ability to simplify complex information, perhaps through visualization or relatable examples, ensuring that staff feel empowered to use data in their decision-making.

    Join Rise to see the full answer
    What approaches do you take for performance metric development?

    Discuss your methodology for identifying key performance indicators (KPIs) that align with organizational goals, and how you track these metrics over time to gauge success.

    Join Rise to see the full answer
    How would you support staff in using new digital tools?

    Talk about your patience and ability to provide hands-on training, along with creating supportive documentation or resources that ensure staff can confidently navigate new systems.

    Join Rise to see the full answer
    In your opinion, what makes a successful team in the digital and data realm?

    Mention qualities such as collaboration, clear communication, and shared goals while citing a past experience where these led to team success.

    Join Rise to see the full answer
    What trends do you see influencing digital health and data management?

    Stay informed on emerging technologies, data analysis tools, and current regulations. Discuss how these may impact healthcare and how you would adapt and leverage them in your role.

    Join Rise to see the full answer
    Why do you want to work as a Digital and Data Officer at Each?

    Express your passion for both data and healthcare, along with a commitment to Each's mission of supporting the community, which aligns with your values and professional goals.

    Join Rise to see the full answer
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    DEPARTMENTS
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    TEAM SIZE
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    EMPLOYMENT TYPE
    Part-time, hybrid
    DATE POSTED
    April 12, 2025

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