Clinical Transformation Project Manager

Overview

The Clinical Transformation Project Manager is responsible for managing and supporting the implementation of clinical transformation initiatives within EVMS Medical Group. As part of the transformation team, this role, reporting to the Executive Director, will focus on optimizing clinical workflows through the Epic electronic record system, enhancing patient care delivery, increasing operational efficiencies and fostering a culture of continuous improvement.  The Clinical Transformation Project Manager in tandem with the transformation team will work closely with the clinical practices and department leadership to ensure the successful execution of clinical transformation initiatives, driving quality, efficiency, and the optimal patient experience.  This role requires a blend of clinical and operational expertise, change management insight and strategic thinking.

Responsibilities

• Manager the implementation of healthcare transformation strategics across EVMS Medical Group.
• Partner with department leadership, providers and interdisciplinary teams to define transformation goals and develop action plans.
• Ensure alignment of transformation efforts with the organization’s overall strategic objectives, mission and vision.
• Develop and maintain strong relationships with key stakeholders, including operational and clinical staff, management and external partners to facilitate successful transformation.

• Oversee and manage transformation projects, ensuring timely execution, effective resource utilization and budget adherence.
• Identify areas for process improvement within workflows, patient care delivery and practice operations.
• Mentor, support, and develop nursing and clinical staff in adopting new practices, technologies, and workflows.
• Foster a culture of patient-centered care, collaboration, and excellence.
• Utilize process improvement methodologies (e.g., Lean, Six Sigma, or similar) to reduce inefficiencies, improve quality, and optimize practice performance.
• Monitor performance metrics to evaluate the success of transformation initiatives

• Lead the planning and execution of clinical transformation initiatives optimizing the patient experience, improving clinical workflows, patient access and increasing operational efficiencies.
• Partner with department leadership and staff to identify areas of improvement and implement innovative solutions aligning with EVMS Medical Group’s transformation initiatives

• Provide leadership and support for training programs designed to educate staff on transformation initiatives to include new technologies, and workflow changes.

• Collaborate with physicians, nurses, front office, business and administrative staff, and other healthcare professionals to foster a culture of transformation and improvement.
• Lead cross-functional teams to address challenges and implement solutions to improve care delivery and operational performance.
• Lead meetings, presentations, and training sessions to communicate changes, progress, and results to internal and external stakeholders.
• Address resistance to change by using effective communication strategies, engaging stakeholders, and providing necessary support throughout the transformation process.

Qualifications

• Registered Nurse (RN), Nurse Practitioner or Physician Assistant with active Virginia licensure.
• Experience working with the Epic electronic health record system to include hands-on involvement in system optimization, a strong understanding of Epic’s clinical modules, scheduling templates, workflow and design are required.
• Certification in healthcare transformation, quality improvement, or change management (e.g., Lean, Six Sigma, or similar) highly desirable.
• At least 5 years of clinical experience.  Knowledge of Lean, Six Sigma or similar quality improvement frameworks to drive transformation preferred.
• Demonstrated experience in clinical process redesign, managing or leading cross-functional teams and complex projects, prioritize tasks and meet deadlines.
• Familiarity with healthcare IT systems, electronic health records and other technologies used to facilitate transformation.
• Ability to inspire, motivate and manage teams in a fast paced and every-changing environment.
• Strong verbal and written communication skills to interact with stakeholders (clinical and nonclinical staff, department leadership)
• Ability to think critically, analyze complex problems and implement effective solutions

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