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RN Nurse Case Manager I

Anticipated End Date:

2025-04-20

Position Title:

RN Nurse Case Manager I

Job Description:

LOCATION: This is a field/remote position for the Middle Peninsula area of Virginia (Williamsburg/Yorktown/Gloucester areas). You must reside within this area and be willing to occasionally drive to our office in either Richmond or Norfolk.

HOURS: General business hours, Monday through Friday.

TRAVEL: Some visits to a provider or member are required.

The Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically or on-site as needed.

Primary duties may include, but are not limited to:

  • Ensures member access to services appropriate to their health needs.

  • Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.

  • Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.

  • Coordinates internal and external resources to meet identified needs.

  • Monitors and evaluates effectiveness of the care plan and modifies as necessary.

  • Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans.

  • Assists in problem solving with providers, claims or service issues.

  • Functions as preceptor for new care management staff.

  • Works on special projects as assigned by manager.

  • Other duties as assigned.

Required Qualifications

  • Requires 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.

  • Current, active, unrestricted RN license from the Commonwealth of Virginia.

Preferred Qualifications

  • Previous case management experience is preferred.

  • Behavioral Health and/or experience working with individuals with intellectual/developmental disabilities is a huge plus.

  • Home health experience, utilization management and/or hospital discharge planning experience is a plus.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Licensed Nurse

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RN Nurse Case Manager I, elevancehealth

Join Elevance Health as a RN Nurse Case Manager I, a pivotal role that allows you to impact the lives of members within the Middle Peninsula area of Virginia, specifically within Williamsburg, Yorktown, and Gloucester. This remote position offers flexibility with occasional on-site visits to our offices in Richmond or Norfolk. Working Monday to Friday during general business hours, you'll take the reins in care management for members with complex and chronic needs. Your day-to-day will involve assessing individual health requirements, developing tailored care management plans, and coordinating essential resources to ensure members receive optimal healthcare. By monitoring the effectiveness of these plans, you will modify them as needed to meet changing needs. Collaborate with Medical Directors to formulate innovative treatment strategies, assist in addressing provider and claims issues, and even guide new staff as a preceptor. This is more than just a job; it’s an opportunity to work within a mission-driven company focused on enhancing lives and fostering community wellbeing. If you have at least three years of clinical experience and a current RN license from Virginia, your expertise will be invaluable in this role. While prior case management or home health experience is appreciated, more than anything, your passion and commitment to quality healthcare will shine through. Elevance Health is dedicated to empowering its associates and offering competitive rewards, so come be part of a team that values growth, innovation, and making a real difference!

Frequently Asked Questions (FAQs) for RN Nurse Case Manager I Role at elevancehealth
What are the key responsibilities of the RN Nurse Case Manager I at Elevance Health?

The RN Nurse Case Manager I at Elevance Health is responsible for assessing and managing care for members with complex and chronic health needs. This entails developing, implementing, coordinating, and evaluating personalized care plans. You'll ensure access to necessary services, facilitate authorizations, and collaborate with Medical Directors on treatment strategies. Your role also involves monitoring and adjusting care plans as necessary, ensuring members receive the highest quality of care.

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What qualifications are needed for the RN Nurse Case Manager I role at Elevance Health?

To qualify for the RN Nurse Case Manager I position at Elevance Health, you need a current and active RN license from the Commonwealth of Virginia along with at least three years of clinical experience in the healthcare field. Preferred qualifications include experience in case management, behavioral health, or home health settings, which can significantly enhance your candidacy for this role.

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What is the work schedule for the RN Nurse Case Manager I at Elevance Health?

The RN Nurse Case Manager I position at Elevance Health operates during general business hours from Monday to Friday. While this role is primarily remote, you should expect occasional travel to members or providers, as well as to Elevance Health offices in Richmond or Norfolk, as needed.

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Is travel required for the RN Nurse Case Manager I position at Elevance Health?

Yes, as an RN Nurse Case Manager I at Elevance Health, you will be required to travel occasionally for on-site visits with members or service providers. Your flexibility and ability to commute within the designated area of Virginia are essential for meeting your responsibilities effectively.

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What type of support does Elevance Health provide for its RN Nurse Case Manager I staff?

Elevance Health provides significant support for its RN Nurse Case Manager I staff, including a comprehensive onboarding process, resources for professional development, and opportunities for mentoring within the team. Elevance also fosters a culture of collaboration, ensuring you have the tools needed to succeed in your role while making a meaningful impact on community health.

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Common Interview Questions for RN Nurse Case Manager I
Can you describe your experience with care management for patients with chronic illnesses?

When answering, focus on specific cases where you developed care plans, coordinated services, and adjusted strategies based on patient needs. Highlight your critical thinking and analytical skills in evaluating care effectiveness.

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How do you prioritize and manage your caseload as a Nurse Case Manager?

Discuss your approach to assessing urgency versus importance in patient needs, using any tools or techniques you employ to stay organized. Mention your ability to collaborate with interdisciplinary teams to ensure effective care delivery.

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What strategies do you employ to ensure successful communication with patients and their families?

Provide examples of how you tailor your communication style to meet the needs of diverse patients. Emphasize your skills in active listening, empathy, and how you provide education to empower patients through their care journey.

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Can you tell us about a challenge you faced in case management and how you resolved it?

Share a specific challenge that required problem-solving or negotiation skills. Describe the situation, your approach to resolving it, and the positive outcome that resulted, demonstrating your resilience and capability.

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How do you stay current on best practices and changes in healthcare regulations?

Discuss your methods for continuous education, such as attending workshops, participating in professional associations, and subscribing to relevant journals. Emphasize your commitment to staying updated on healthcare trends that impact case management.

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Describe your experience in collaborating with healthcare providers and teams.

Provide examples of meaningful collaborations between you and various healthcare providers. Describe how these partnerships have improved patient outcomes and enhanced the care management process.

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What role does technology play in your nursing practice as a case manager?

Talk about the tools and software you’ve used to manage patient information and coordinate care. Highlight how these technologies have improved your efficiency, communication, and patient interactions.

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How do you handle patients who are resistant to care management recommendations?

Discuss your techniques for building rapport and trust with patients. Offer examples of how you've motivated resistant patients by understanding their concerns and emphasizing the benefits of compliance with care plans.

Join Rise to see the full answer
What are the most important qualities a Nurse Case Manager should possess?

Highlight qualities such as empathy, strong communication skills, problem-solving abilities, and adaptability. Provide rationale for each trait, explaining how they contribute to effective case management.

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Why do you want to work as an RN Nurse Case Manager I at Elevance Health?

Articulate your passion for nursing and care management. Discuss how Elevance Health’s mission and values align with your professional goals and the unique contributions you wish to bring to the team.

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MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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