Seasonal Automotive Detailer - Car Washer - Newberg - job 2 of 2

As a Seasonal Automotive Detailer (Car Washer) at Enterprise Mobility, your responsibilities include cleaning, sanitizing, and preparing a variety of vehicles for rental. You will wash the exterior, vacuum and detail the interior, check vehicle fluid levels, inspect for damages, and ensure safety protocols are met. This role ensures that every car, truck, and van meets our exceptional cleanliness and safety standards, allowing our customers to feel safe and comfortable when they rent from us.

To apply for the Seasonal Automotive Detailer role at Enterprise Mobility, you must have a valid driver's license, be at least 18 years old, and have no more than two moving violations or at-fault accidents in the past three years. It is also essential that you do not have any drug or alcohol-related convictions on your driving record for the past three years. Additionally, candidates must be authorized to work in the United States.

The Seasonal Automotive Detailer position at Enterprise Mobility lasts from May 2025 to October 2025. In this role, you can work for up to 180 days during the defined season. After the season concludes, there is a requirement for a 13-week break in service before returning to any seasonal or regular employment with us.

The pay rate for the Seasonal Automotive Detailer (Car Washer) position at Enterprise Mobility is $18.00 per hour. This competitive hourly rate reflects our commitment to attracting dedicated individuals who share our values of quality and cleanliness in automotive service.

As a Seasonal Automotive Detailer at Enterprise Mobility, you can expect to work a set schedule that typically includes Monday through Friday with potential Saturday shifts as needed. You'll begin your shifts early, working around 7:00 am to 5:00 pm on most days. This consistent schedule will allow you to maintain a solid work-life balance while performing essential duties that contribute to our operations.

When answering this question, highlight your knowledge of cleaning products, techniques, and equipment. For instance, explain the importance of using industry-standard protocols like sanitizing surfaces, vacuuming interiors, and rinsing before applying soap to avoid scratches. Show your commitment to ensuring customer satisfaction through thorough cleaning practices.

For this question, express your ability to empathize and actively listen to customer concerns. Explain how you would stay calm, assure the customer you understand their issue, and try to resolve it to their satisfaction, highlighting your commitment to customer service and Enterprise Mobility's values.

Share a specific instance where you collaborated effectively with team members. Discuss the goals you achieved, your role, and how teamwork contributed to positive outcomes. This shows your ability to work in a team-centric environment like that at Enterprise Mobility.

Show your understanding of cleanliness standards not just as a weekly task, but as an everyday practice. Discuss how maintaining cleanliness impacts safety, customer experience, and the overall reputation of Enterprise Mobility.

Explain your organization skills in managing your time effectively. Perhaps discuss how you would assess the number of vehicles needing service, prioritize based on urgency, and ensure that each vehicle meets the high standards expected at Enterprise Mobility.

Speak to potential challenges such as managing a heavy workload during peak times. Emphasize your proactive approach to problem-solving, whether through streamlining processes or effectively communicating with your team members to keep everything on track.

Express your admiration for the company's reputation, values, and position in the rental car industry. Speak to how you resonate with their commitment to quality and exceptional customer service, which aligns with your own work ethic.

Point to your understanding of basic vehicle maintenance that is relevant to the Seasonal Automotive Detailer role. Discuss how you would check fluid levels, tire condition, and safety features, demonstrating your readiness to meet the responsibilities of the job.

Highlight your knowledge of safety protocols such as proper use of cleaning chemicals, handling tools and machinery safely, and maintaining a tidy workspace. Stress the importance of keeping both yourself and the customers safe during operations.

Discuss your proactive approach in not only adhering to cleanliness standards but also encouraging your peers to do the same. Emphasize teamwork, personal accountability, and taking pride in maintaining an orderly work environment as part of our commitment at Enterprise Mobility.