Operations Manager

The Operations Manager at Enviva is responsible for supervising and motivating line supervisors, ensuring safe and productive operations within the plant. This includes facilitating communication among staff, overseeing the recruiting and training of new hires, appraising performance, and implementing best manufacturing practices to enhance productivity.

To be considered for the Operations Manager role at Enviva, candidates should have a Bachelor’s degree in Engineering or a related field, along with 7+ years of supervisory experience in production environments, preferably in the wood products industry. Lean six sigma manufacturing experience is also a must.

The Operations Manager at Enviva plays a critical role in ensuring compliance with workplace safety programs like OSHA. This includes organizing worker teams for maximum production flexibility and maintaining a culture of safety throughout the plant operations.

Essential skills for the Operations Manager at Enviva include strong leadership capabilities, excellent analytical and problem-solving skills, proficiency in Microsoft applications, and the ability to prioritize tasks in a fast-paced, 24x7 operational environment.

The Operations Manager at Enviva should be prepared to work in various outdoor conditions, occasionally facing extreme temperatures. The role also requires working in a noisy industrial environment and adhering to strict safety regulations and protocols.

In your response, detail specific projects where you utilized lean six sigma methodologies to enhance production processes. Mention any measurable results achieved, such as improved efficiency or reduced waste, and highlight your ability to lead teams through these changes.

When discussing communication strategies, emphasize the importance of open dialogue and regular team meetings. Share examples of how you facilitate communication between different levels of staff and how you encourage team member contributions to optimize operations.

Explain your methodology for onboarding and training new employees. Discuss the importance of hands-on training, consistent feedback, and ongoing development opportunities to align team performance with company objectives.

In your answer, highlight specific safety programs you've implemented or supported. Discuss how you monitor compliance and foster a culture where safety is prioritized, ensuring all team members adhere to safety protocols.

Speak about the evaluation process you follow, including setting clear performance metrics. Mention how you provide constructive feedback and create personalized development plans to help team members meet their career goals.

Share a specific incident that illustrates your problem-solving abilities. Detail the challenge, the steps you took to address it, and the successful outcome while demonstrating your leadership qualities.

Discuss your systematic approach to communicating and implementing policies across your team. Elaborate on your methods for ensuring that all team members are informed and trained about these policies.

Highlight your experience with various techniques such as process mapping, workflow redesign, or introducing automation. Describe how these changes have led to improved efficiency and higher output.

Your answer should reflect your analytical reasoning skills. Discuss how you assess resource availability, demand forecasts, and operational capabilities to create efficient production schedules that meet targets.

Emphasize the importance of cross-training for building a versatile workforce. Discuss how you implement cross-training programs to enhance production flexibility, improve team collaboration, and reduce dependency on specific staff members.