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Style Advisors, Glendale

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team at its state-of-the-art location in Glendale! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Style Advisors provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors also assists with the timely and accurate completion of operational tasks. 

RESPONSIBILITIES

SALES & SERVICE

  •  Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  •  Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  •  Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

  • Understands and upholds all loss prevention and inventory management policies on a consistent basis
  • Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION

  • Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION

  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

TO SUCCESSFULLY PERFORM IN THIS ROLE, THE INDIVIDUAL SHOULD MEET THE FOLLOWING MINIMUM REQUIREMENTS AND QUALIFICATIONS

  • The ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  •  Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency: $16.25 + ability to earn bonuses 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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CEO of Equinox
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Average salary estimate

$34625 / YEARLY (est.)
min
max
$33600K
$35650K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Style Advisors, Glendale, Equinox

At Equinox, we're on the lookout for energetic, creative, and enthusiastic Style Advisors to join our dynamic team in Glendale, CA! As a Style Advisor, you will be at the forefront of delivering exemplary customer experiences to every visitor, showcasing the world-class service that Equinox is known for. If you're passionate about fashion, fitness, and empowering others, this role is a perfect fit for you. Your responsibilities will include achieving monthly sales goals and ensuring that every customer has a truly unparalleled experience in our Shop. You will work closely with the Shop Manager on business strategy and operational tasks, all while maintaining a deep knowledge of our services and products. The atmosphere at Equinox is lively and collaborative, and as a part of the team, you’ll participate in maintaining the Shop's standards, ensuring it's as welcoming and stylish as our brand promises. Additionally, we are looking for individuals who possess excellent time management and communication skills, along with a strong commitment to teamwork. This position offers competitive pay, industry-leading commission opportunities, and the chance to work in an environment that prioritizes personal health and potential. If you embody enthusiasm and a drive for high performance living, we would love to hear from you. Join us in helping others reach their potential while building your career with a community that truly values collaboration and success!

Frequently Asked Questions (FAQs) for Style Advisors, Glendale Role at Equinox
What are the responsibilities of Style Advisors at Equinox in Glendale?

Style Advisors at Equinox in Glendale are tasked with providing an unparalleled customer experience, achieving monthly sales goals, and supporting the Shop Manager with operational tasks. They maintain product knowledge to assist customers effectively and help ensure that the Shop reflects brand standards through merchandising and organizational excellence.

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What qualifications are needed to apply for the Style Advisor position at Equinox?

To apply for the Style Advisor position at Equinox in Glendale, candidates should ideally have experience in customer service, especially in retail. Strong time management, problem-solving, and communication skills are essential, along with a diligent and honest work ethic. Flexibility in scheduling is also a key requirement to meet the demands of the retail environment.

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How are Style Advisors at Equinox measured for success?

Success for Style Advisors at Equinox is measured through the achievement of individual sales goals as well as the overall performance of the Shop. Providing excellent customer service and maintaining a clean, organized, and inviting Store environment are critical metrics, along with adherence to company policies and the ability to foster team camaraderie.

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What kind of training do Style Advisors receive at Equinox?

Style Advisors at Equinox receive comprehensive training that includes product knowledge, customer service protocols, and operational processes. The training ensures that they are well-versed in the company’s policies, enabling them to provide top-notch service and remain compliant with all necessary procedures.

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What benefits does Equinox offer its Style Advisors in Glendale?

Equinox offers its Style Advisors a competitive salary with industry-leading commission opportunities, complimentary club memberships, and perks on a variety of services such as personal training and spa offerings. Additionally, they foster a culture of health and wellness that benefits all employees.

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Common Interview Questions for Style Advisors, Glendale
Can you describe your previous customer service experience as it relates to the Style Advisor position at Equinox?

When answering this question, focus on specific examples from your past roles that highlight your ability to provide outstanding service. Discuss any retail experience, how you handled challenges with customers, and what techniques you employed to ensure a positive experience, emphasizing your enthusiasm for creating an engaging shopping environment.

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How do you achieve your sales goals in a team environment?

Share specific strategies that have helped you succeed in collaborative sales settings. Highlight your communication skills and how you work with your teammates to motivate each other. Discuss the importance of understanding each member's strengths and leveraging those for collective success.

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What do you believe defines an unparalleled customer experience?

Answering this question involves defining the key elements of exceptional service. Discuss aspects like attentiveness, understanding customer needs, personalizing the experience, and following up to ensure satisfaction. Illustrate with examples to show how you’ve exemplified this in the past.

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How do you handle conflicts with customers?

Provide a structured approach to conflict resolution, such as staying calm, actively listening, empathizing with the customer’s situation, and finding a mutual solution. Share a real-life example where you successfully resolved a conflict, showcasing your problem-solving skills.

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What steps do you take to stay updated on current retail trends?

To answer this question, explain your methods for research and staying informed, such as following industry news, attending trade shows, or participating in ongoing training. Emphasize the importance of staying ahead of trends to improve customer interaction and sales.

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Describe a time when you showcased teamwork in achieving a goal.

In your answer, offer a specific scenario where teamwork was essential for success. Highlight the role you played, the dynamics of working within the team, and the ultimate outcome, emphasizing how collaboration led to meeting or exceeding goals.

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How do you prioritize tasks while managing multiple responsibilities?

Discuss your approach to organization and time management. Provide specific techniques that you’ve found effective, such as to-do lists, using planning tools, or prioritizing based on urgency. Share an example that illustrates your ability to juggle various tasks successfully.

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What do you know about Equinox and its mission?

Demonstrate your knowledge of the Equinox brand, its focus on high performance living, and its commitment to wellness and community. This shows that you’ve researched the company and understand its core values, which is crucial in showing alignment with the company’s mission.

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How would you contribute to maintaining the Shop’s standards at Equinox?

Outline your understanding of brand standards in regards to presentation and customer experience. Explain how you would ensure these standards are met through personal actions and teamwork, supporting a welcoming atmosphere essential for the brand.

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What motivates you to work in a retail environment?

Share what attracts you to retail work, especially in a dynamic company like Equinox. You might mention your passion for fashion or fitness, enjoyment of customer interaction, or how you find fulfillment in helping others reach their potential. This demonstrates your enthusiasm for the role.

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DATE POSTED
April 13, 2025

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