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Sr. Product Engineering Writer - Field Apps

Overview

Bring your passion for creating engaging and approachable content to a dynamic and influential team at Esri. The documentation writing team is looking for an experienced, creative, and hard-working writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Field Maps and other field apps. In this role as a product engineering writer, you will work closely with teams across Esri to communicate and demonstrate best practices about field operations, mobile workflows, and web mapping. We are looking for individuals who have a strong planning, problem-solving, and analytical mindset. Those who can translate complex ideas into clear and compelling messages within established deadlines are well-suited for this role.

Responsibilities

  • Write reference help documentation in our content management system about ArcGIS Field Maps, Esri’s mobile solution for exploring maps, collecting data, and sharing location from the field
  • Create and maintain blog articles, videos, guides, and tutorials that provide guidance, best practices, and applied workflows for Field Maps and other field apps
  • Collaborate with development, product marketing, product management, documentation, sales, and other teams to provide learning resources about Field Maps and other field apps

Requirements

  • Portfolio Submission: Writing samples of your recent work
  • 5+ years of professional writing experience related to field apps or GIS; ideally a blended background including technical and creative writing
  • Exposure to web-based content management systems to create and publish documents
  • Exceptional written and verbal communication skills
  • Ability to translate complex concepts into clear, concise, compelling content
  • Effective time management and organizational skills; work proactively and volunteer assistance without being asked and under tight turnaround
  • Demonstrated ability to thrive in an agile environment with a fluid mix of collaborative and independent work
  • Bachelors in GIS, geography, computer science, English, or related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

  • Experience with ArcGIS
  • Exposure to mobile GIS workflows such as taking web maps offline
  • Master’s in GIS, Geography, English, or related field

#LI-TA1

#LI-Hybrid

 

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$70,720$114,400 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$92560 / YEARLY (est.)
min
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$70720K
$114400K

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What You Should Know About Sr. Product Engineering Writer - Field Apps, Esri

Join the talented team at Esri as a Sr. Product Engineering Writer for Field Apps in beautiful Redlands, CA! If you’re passionate about creating engaging and approachable content, this could be the perfect opportunity for you. In this role, you'll be crafting reference help documentation, blog articles, videos, guides, and tutorials focused on ArcGIS Field Maps and other essential field apps. You'll collaborate with cross-functional teams to distill complex ideas into clear, actionable content that showcases best practices for field operations and mobile workflows. We’re looking for someone with a minimum of 5 years’ experience in writing, preferably with a mix of technical and creative skills, and a portfolio that demonstrates your expertise in this field. Your ability to thrive in an agile environment is critical, as you'll frequently manage tight deadlines while delivering high-quality resources. You'll also need strong communication skills and familiarity with web-based content management systems. If you’re excited about contributing to a mission-driven company with a commitment to diversity and innovation, apply today and help us make a positive impact through GIS technology!

Frequently Asked Questions (FAQs) for Sr. Product Engineering Writer - Field Apps Role at Esri
What are the primary responsibilities of a Sr. Product Engineering Writer at Esri?

As a Sr. Product Engineering Writer at Esri, you will primarily be responsible for writing reference help documentation and creating engaging learning resources such as blog articles, videos, guides, and tutorials focused on ArcGIS Field Maps and other field apps. Collaboration with various teams, including development, product marketing, and sales, is also key to ensuring that you effectively communicate best practices and workflows.

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What qualifications should I have to apply as a Sr. Product Engineering Writer with Esri?

To apply for the Sr. Product Engineering Writer position at Esri, you should possess at least 5 years of writing experience, ideally blending technical and creative writing skills. A bachelor's degree in GIS, geography, computer science, English, or a related field is also required. Additionally, experience with web-based content management systems and an understanding of mobile GIS workflows will set your application apart.

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How does Esri support professional growth for Sr. Product Engineering Writers?

Esri is committed to personal and professional growth, offering a range of benefits that support ongoing development. As a Sr. Product Engineering Writer, you will have access to resources and opportunities for skill enhancement within the organization. The collaborative environment allows you to learn from various departments, boosting your knowledge and capabilities in product writing and technology.

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What is the work environment like for a Sr. Product Engineering Writer at Esri?

The work environment at Esri for a Sr. Product Engineering Writer is dynamic and agile, promoting both collaborative and independent work. You'll be integrating with cross-functional teams, working on various projects, and navigating deadlines, all while passionately contributing to innovative solutions in the GIS field. Esri values diversity and inclusion, ensuring a welcoming space for all employees.

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Is visa sponsorship available for the Sr. Product Engineering Writer position at Esri?

Unfortunately, visa sponsorship is not available for the Sr. Product Engineering Writer position at Esri; applicants must be authorized to work for any employer in the U.S. This requirement is important to consider when submitting your application.

Join Rise to see the full answer
Common Interview Questions for Sr. Product Engineering Writer - Field Apps
Can you describe your writing process for technical documentation?

When discussing your writing process for technical documentation, emphasize your approach to researching the topic, understanding the audience, and structuring information clearly. Highlight how you collaborate with subject matter experts to ensure accuracy and how you utilize feedback to refine your drafts.

Join Rise to see the full answer
How do you ensure the content you create is accessible for various audiences?

To ensure accessibility for various audiences, outline your strategies for assessing reader needs, using plain language, and incorporating visuals whenever appropriate. Share examples from your portfolio that demonstrate your ability to tailor content for both technical and non-technical users.

Join Rise to see the full answer
What experience do you have with ArcGIS or mobile GIS workflows?

Discuss your hands-on experience with ArcGIS or similar GIS tools, emphasizing specific projects you’ve worked on that required mobile GIS applications. Including details on how you applied best practices to create guides or tutorials shows your depth of experience.

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How do you handle tight deadlines while maintaining content quality?

Explain your time management techniques, such as prioritizing tasks, breaking down projects into manageable segments, and consistently revisiting your outlines to stay organized. Share a time when you successfully navigated a deadline without compromising on quality.

Join Rise to see the full answer
Describe a challenging project you had and how you approached it.

Sample a challenging project scenario from your past experience and describe the obstacles you faced, the skills you applied, and the outcome. Highlight your problem-solving abilities and analytical mindset to showcase your fit for the Sr. Product Engineering Writer role.

Join Rise to see the full answer
How do you integrate feedback into your writing?

Discuss the importance of feedback in your writing process and provide examples of how you have effectively integrated constructive criticism from peers or users to enhance your content. Emphasize your adaptability and commitment to continuous improvement.

Join Rise to see the full answer
What strategies do you use to stay updated with industry trends in GIS and mobile apps?

Explain the methods you employ to stay informed about industry trends, such as attending conferences, following relevant blogs, or participating in online communities. This demonstrates your commitment to personal growth and understanding the landscape you're writing about.

Join Rise to see the full answer
Can you give an example of translating complex concepts into simple content?

Share an example from your work where you successfully took a complex idea and made it easily understandable. Detail the steps you took, such as breaking it down into smaller parts, using visuals, or employing analogies, to convey your competence as a communicator.

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What tools do you commonly use for content management and documentation?

Mention specific tools and software you are proficient in for content management and documentation. This might include CMS platforms, version control systems, or documentation tools. Highlight how these tools help you streamline your writing process and improve collaboration.

Join Rise to see the full answer
Why do you want to work as a Sr. Product Engineering Writer at Esri?

Convey your enthusiasm for the opportunity to work at Esri by discussing your passion for GIS and your alignment with the company's mission of creating positive global change. Share how you believe your skills can contribute to Esri's innovative endeavors.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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