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Revenue Operations Analyst

Who we are

Hi there 👋 . We’re Ethena – the compliance platform for modern teams. Ethena’s suite of admin- and employee-friendly training and compliance tools help you check all the boxes and build a better workplace. Our training isn’t just a thing people get through, it’s something they actually enjoy (we got the stats to prove it—over 90% positive ratings). We are proud to be a part of the culture at companies like Zendesk, Pinterest, Figma, and Notion. In 2020, Ethena announced our $15.5 million Series A, and in 2022 we raised an additional $30 million Series B to build out Ethena’s best-in-class training solution, further invest in data and analytics, and continue launching impactful compliance products. Ethena’s Series B was led by Lachy Groom, with participation from existing investors including Felicis, Neo, Homebrew, and others. It’s a great time to join our team!


How we work

We’re a team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we’ve already built. We believe it’s our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we’re not shy about puns. If you brought us to a picnic, we’d be compli-ants. If we were shoes in London, we’d be trainers. If we were--you get it. Humor is welcome here. Read more about us on our careers page and follow our team on our Instagram!


Who we’re looking for

We’re looking for a Revenue Operations Analyst  to join our team. This role will report to our Director of Revenue Operations. 

Our new Revenue Operations Analyst will be responsible for owning and managing the commercial team’s tech stack in order to improve the team’s operational efficiency.


Our workforce is fully remote and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all U.S. time zones.


Reports to

Andrew Dixon, Director of Revenue Operations


What you’ll do
  • Act as a strategic partner to Sales, Marketing, and Customer Success leaders, identifying and solving key commercial challenges.
  • Develop, track, and analyze key metrics to improve performance across the commercial team.
  • Administer and maintain the commercial team's tech stack, including CRM platforms, marketing automation tools, and sales enablement software.
  • Support the rollout of new tools, systems, and processes to enhance sales team effectiveness.
  • Implement automation to streamline lead management, pipeline tracking, and reporting processes.
  • Assist with account enrichment, market segmentation, territory mapping, and capacity planning.
  • Ensure efficient lead assignment, pipeline management, and account handoff processes.


What makes a great candidate
  • In-depth experience with CRMs, marketing automation tools, analytics platforms, and sales enablement software (e.g. Salesforce & Hubspot, Outreach, Looker & Tableau, Chorus & Gong, 6sense, ZoomInfo, etc.)
  • A complete command of all things Excel
  • A knack for data, a love of graphs, and a deep fear of numbers that don’t add up
  • Excellent organizational skills with an ability to prioritize on the fly and operate autonomously
  • Experience as a revenue operations analyst or similar role at a fast growing startup
  • Ability to influence and collaborate with cross functional teams (Sales, Marketing, Customer Success)
  • An entrepreneurial mindset - we’re an early-stage startup so we’re not just looking for someone to run a playbook. We want you to help build it.
  • A “roll up your sleeves” mentality and comfort with ambiguity
  • Passion for what we’re building here at Ethena
  • An impeccable sense of humor


What’s going to be the hardest part
  • The most challenging part of the role is prioritizing urgent, ad-hoc requests from stakeholders with high-impact but less urgent strategic initiatives.


Physical Demands
  • This is sedentary work that primarily involves sitting/standing in a home office environment.


Compensation
  • Salary range for this role is


$90,000 - $115,000 a year

At Ethena, we're committed to fair and equitable compensation. We carefully evaluate each candidate's skills and qualifications to provide our best possible offer upfront. Our no-negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.

Ethena is a remote-first organization and is currently hiring candidates based in approved locations in the United States. The list of approved locations for this role is:


AZ - Arizona

CA - California

CO - Colorado

DE - Delaware

FL - Florida

GA - Georgia

IL - Illinois

IN - Indiana

MA - Massachusetts

MD - Maryland

NC - North Carolina

NJ - New Jersey

NY - New York

TX - Texas

UT - Utah

WY - Wyoming


*Please note that Ethena reserves the right to change the list of approved locations.


Benefits: The benefits offered for this position can be found here. We provide 20 days of paid time off per year (prorated from your start date) in addition to all 11 federal holidays* and unlimited paid sick leave. (*US-specific benefits. For more details on our Canadian benefits, leave a note in your application.)


How to Apply: Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.


Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.


We are not currently offering employer visa sponsorship for this role.




Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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Average salary estimate

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$90000K
$115000K

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What You Should Know About Revenue Operations Analyst, Ethena

If you're looking for a unique opportunity to combine your analytical skills with a drive for operational excellence, you might just be the perfect fit for the Revenue Operations Analyst role at Ethena! At Ethena, we're transforming compliance training into something enjoyable and effective for modern teams. As part of our fully remote workforce, you'll collaborate with Sales, Marketing, and Customer Success leaders, diving deep into our tech stack to enhance operational efficiency and strategic insights. You'll be responsible for developing and analyzing metrics, ensuring our commercial team is equipped with the right tools, and helping us streamline processes by implementing automation. Ethena values diverse perspectives and promotes a fun, engaging work environment where humor is not only welcome but encouraged. As a Revenue Operations Analyst, your qualifications will shine as you tackle account enrichment, analyze market segmentation, and oversee lead management processes. Join us in building the future of compliance training and enjoy a flexible work environment where you can bring your full, authentic self to work! Plus, with a competitive salary range and a plethora of benefits, it’s a great time to come onboard and make an impact at a rapidly growing startup.

Frequently Asked Questions (FAQs) for Revenue Operations Analyst Role at Ethena
What are the main responsibilities of a Revenue Operations Analyst at Ethena?

As a Revenue Operations Analyst at Ethena, you will primarily focus on enhancing the efficiency of our commercial teams. This includes acting as a strategic partner to Sales, Marketing, and Customer Success leaders, analyzing key performance metrics, administering tech stacks, and supporting the implementation of new tools and processes. You’ll also play a crucial role in automating lead management and pipeline tracking.

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What qualifications do I need to be a Revenue Operations Analyst at Ethena?

For the Revenue Operations Analyst position at Ethena, ideal candidates should have in-depth experience with CRMs and analytics platforms such as Salesforce, HubSpot, Looker, and Tableau. You should be comfortable with data analysis, possess advanced Excel skills, and have excellent organizational abilities. Experience in a fast-growing startup and a knack for cross-functional collaboration are also essential.

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How does Ethena promote a positive work environment for its Revenue Operations Analyst?

Ethena actively fosters a diverse and inclusive workplace culture where each team member can express their authentic selves. Our humor-driven environment, open channels for feedback, and collaborative spirit contribute to a positive atmosphere. We strive to make work enjoyable and challenging, ensuring that our Revenue Operations Analyst has all the support needed to thrive.

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What tools will a Revenue Operations Analyst use at Ethena?

As a Revenue Operations Analyst at Ethena, you will leverage a wide range of tools including CRM platforms like Salesforce, marketing automation tools such as HubSpot, sales enablement software like Outreach, and analytics platforms including Looker and Tableau. You will also work on optimizing automation tools to make processes more efficient.

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What is the salary range for a Revenue Operations Analyst at Ethena?

The salary range for the Revenue Operations Analyst role at Ethena is between $90,000 and $115,000 annually. Ethena values fair and equitable compensation and maintains a no-negotiation policy to ensure that all candidates receive their best possible offer upfront.

Join Rise to see the full answer
Common Interview Questions for Revenue Operations Analyst
How do you prioritize competing requests as a Revenue Operations Analyst?

In response to competing requests, I assess the urgency and impact of each task. I communicate with stakeholders to clarify priorities and manage expectations effectively. Implementing project management tools to visually track tasks can help in maintaining clarity on priorities.

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Can you provide an example of how you've used data analysis to improve sales performance?

Absolutely! In my previous role, I analyzed sales data to identify trends and bottlenecks in our pipeline. By using this data to optimize lead assignment and target specific accounts, we saw a significant increase in conversion rates over the next quarter.

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What experience do you have with CRM systems?

I have extensive experience using CRM systems, primarily Salesforce. I've administered our CRM, ensuring data accuracy and managing user permissions. Additionally, I’ve used it for reporting and anticipating sales forecasts, helping to drive strategic decisions.

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How do you stay updated on industry trends relevant to revenue operations?

To stay informed about industry trends, I regularly read relevant articles, attend webinars, and participate in professional groups focused on revenue operations. Networking with other professionals in the field also provides valuable insights into best practices.

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Describe a time when you had to implement a new tool or process. How did you approach it?

When tasked with implementing a new marketing automation tool, I first conducted a needs assessment to define key objectives. I collaborated closely with users to gather feedback, then provided comprehensive training and support to ensure a smooth transition. The approach emphasized communication and engagement.

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How do you ensure data integrity when managing a tech stack?

To ensure data integrity, I implement regular audits and checks on data entry processes. I also establish clear guidelines and train team members on best practices. Using automation can help minimize manual entries, reducing the risk of errors.

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What strategies do you use for effective communication across departments?

I prioritize transparency and clarity in communication, using regular meetings, emails, and project management tools to share updates. Encouraging an open line of feedback also fosters collaboration and allows for addressing any concerns or ideas quickly.

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How would you describe your working style as a Revenue Operations Analyst?

I'm highly organized and adaptable, allowing me to navigate and prioritize tasks effectively in a fast-paced environment. My analytical skills help me focus on data-driven decisions while maintaining a collaborative spirit with cross-functional teams.

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What administrative tasks have you managed in a similar role?

In my previous role, I managed the upkeep of our CRM, coordinated reporting schedules, and handled the integration of marketing tools. Attention to detail and efficient organization were key in ensuring these tasks were completed promptly and accurately.

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Why do you want to work at Ethena as a Revenue Operations Analyst?

I'm excited about the opportunity to work at Ethena because of the company’s commitment to transforming compliance training and creating a positive workplace culture. I believe my skills in operational efficiency and my passion for data-driven decision-making align perfectly with the goals of the revenue operations team.

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Ethena is a training platform with intuitive and powerful admin tools, built to make required training easy, engaging, and effective. We exist to build ethical and inclusive teams.

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Full-time, remote
DATE POSTED
February 12, 2025

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