Virology Laboratory Technical Support Specialist - job 1 of 2

As a Virology Laboratory Technical Support Specialist at Eurofins Scientific, your primary responsibilities will include providing technical oversight of virology quality control assays, performing general laboratory duties such as cleaning and stocking, managing deviations, and authoring reports as needed. You'll also investigate laboratory issues to determine root causes and ensure that corrective actions are implemented, all while adhering to compliance-driven timelines.

To qualify for the Virology Laboratory Technical Support Specialist position at Eurofins Scientific, candidates should have a BS in a scientific concentration with at least 1 year of experience, or an MS with related research experience. Additionally, familiarity with aseptic laboratory techniques, technical writing, and prior experience with LIMS and electronic laboratory notebooks are vital for this role.

Essential skills for a successful Virology Laboratory Technical Support Specialist at Eurofins include excellent communication skills, both oral and written, strong attention to detail, and the ability to troubleshoot complex laboratory deviations. Candidates should also be adept at managing multiple tasks simultaneously and have a team-oriented mindset, along with a proactive approach to problem-solving.

The hiring process for the Virology Laboratory Technical Support Specialist role at Eurofins involves a 10-15 minute phone interview with a regional recruiter followed by a 45-60 minute virtual interview with the hiring manager and/or group leader. This structured approach enables an in-depth assessment of each candidate's fit for the position.

The working hours for a Virology Laboratory Technical Support Specialist at Eurofins Scientific are Monday through Friday from 8 am to 5 pm. Overtime may be required as needed, reflecting the fast-paced nature of the lab environment and the importance of maintaining high-quality standards.

To ensure accuracy in data audits as a Virology Laboratory Technical Support Specialist, it's crucial to adopt a meticulous approach. I'll highlight my attention to detail and methodical process in reviewing data. I would emphasize the importance of cross-checking data entries against raw data, confirming results with colleagues, and maintaining a clear documentation trail for all audits.

In my previous roles, I have gained substantial experience with aseptic laboratory techniques. I would explain my understanding of sterility protocols and demonstrate my practical skills in maintaining a contamination-free environment during laboratory tasks.

When troubleshooting laboratory deviations, I follow a systematic approach. First, I identify the issue using root-cause analysis techniques. Then, I collaborate with team members to gather data, analyze the findings, and implement corrective and preventive actions. Documenting each step is crucial for future reference and compliance.

In a fast-paced laboratory environment, prioritization is key. I rely on a combination of deadline awareness and task impact analysis to determine which tasks require immediate attention. Additionally, I am comfortable switching between tasks as needed, provided I keep constant communication with my teammates to avoid bottlenecks.

I consistently adhere to cGMPs and GLPs while working in a laboratory setting. I would explain my understanding of these standards and how they influence daily operations, including proper documentation, equipment calibration, and material handling procedures.

I believe in open communication during conflicts, as it helps reach a resolution faster. I would discuss the issue directly with the team member, seeking to understand their perspective while expressing my own. I would focus on collaborating to find a solution that suits both of us and avoids future misunderstandings.

I once managed several laboratory projects concurrently, each with strict deadlines. I utilized a detailed planning approach, creating a schedule that outlined key milestones and assigned specific time slots for each project. This organized method ensured that all projects progressed smoothly, and I communicated regularly with stakeholders to keep everyone informed.

Technical writing is a fundamental aspect of my daily responsibilities, allowing me to create clear and concise documentation for experiments, results, and investigations. I would explain how my writing contributes to maintaining quality records that comply with regulatory standards.

To assist in conducting qualification and validation studies, I would contribute by following established protocols, meticulously documenting all findings and observations, and collaborating effectively with team members. I understand the importance of these studies in ensuring laboratory processes meet regulatory standards.

I am motivated by my passion for science and its role in improving public health. Working in virology presents unique challenges and opportunities to contribute to critical research that safeguards our communities, and I find fulfillment in being a part of such impactful work.