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(US, Remote) Legal Ops Associate - Reviewer

EvenUp is one of the fastest-growing generative AI startups in history, on a mission to level the playing field for personal injury victims, which range from motor vehicle accidents to child abuse cases. Our products empower law firms to secure faster settlements, higher payouts, and better outcomes for those who need it most.

This is a full-time, remote-first role based in the United States

Legal Ops Reviewers help ensure that the demand letters (legal documents with accompanying exhibits that illustrate an injured party's economic and non-economic damages resulting from a personal injury incident) we deliver to our clients are accurate, effective, and high quality. Our Reviewers check that demand letters drafted by our associates adhere to drafting standards. This is an opportunity for someone who enjoys editing, working in a fast-paced environment, and has strong critical thinking and attention to detail skills.

What you'll do:

  • Work with our proprietary online portal and think critically to edit demand letters 

  • Collaborate with, and provide feedback and training to, our Legal Operations Associates to ensure excellent quality

  • Work with a monthly quota and be rewarded with a performance bonus for high-quality production above the quota

What we look for: 

  • Experience with copywriting/editing or technical writing

  • Exceptional attention to detail and critical thinking in a fast-paced environment

  • Strong communication and collaboration with the ability to patiently give and receive constructive feedback

  • Outstanding organization and time management skills

  • Self-starter

  • Demonstrated ability to learn quickly with the ability to swiftly pick up new processes and software

  • Knowledge of personal injury law, medical summaries or underwriting is a plus  

Base compensation for this role is $50,000-$58,000 in local currency. Team members are eligible for performance-based bonuses with a target of an additional 10% of their base salary annually.

#LI-Remote

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (https://jobs.ashbyhq.com/evenup) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com or no-reply@ashbyhq.com email address. 

If you receive communication from someone you believe is impersonating EvenUp, please report it to us by emailing talent-ops-team@evenuplaw.com. Examples of fraudulent email domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. 

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, here is a preview of what we offer:

  • Choice of medical, dental, and vision insurance plans for you and your family

  • Flexible paid time off

  • 10 US observed holidays, and Canadian statutory holidays by province

  • A home office stipend

  • 401(k) for US-based employees

  • Paid parental leave

  • Sabbatical program

  • A meet-up program to get together in person with colleagues in your area

  • Offices in San Francisco, Los Angeles, and Toronto

Please note the above benefits & perks are for full-time employees

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform™ provides rich business insights, AI workflow automation, and best-in-class document creation for injury law firms. EvenUp is the trusted partner of personal injury law firms. Backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more, EvenUp’s customers range from top trial attorneys to America’s largest personal injury firms. EvenUp was founded in late 2019 and is headquartered in San Francisco. Learn more at www.evenuplaw.com.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Average salary estimate

$54000 / YEARLY (est.)
min
max
$50000K
$58000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (US, Remote) Legal Ops Associate - Reviewer, EvenUp

At EvenUp, we're on a mission to level the playing field for personal injury victims, bringing groundbreaking generative AI technology to transform the legal landscape. As a Legal Ops Associate - Reviewer, you’ll play a pivotal role in ensuring that our demand letters are not just accurate, but also compelling and high-quality. You’ll be immersed in a fast-paced remote environment where every detail matters. Imagine reviewing meticulously drafted letters that illustrate the economic and non-economic damages of personal injury cases, and lending your editing prowess to refine these documents for our clients. You’ll collaborate closely with our Legal Operations Associates, providing valuable feedback and training to help them produce top-notch work while achieving monthly quotas that come with exciting performance bonuses. We’re looking for someone who thrives on critical thinking, possesses exceptional editing skills, and is eager to learn and adapt within a dynamic team. Prior experience in copywriting or technical writing is essential, while knowledge of personal injury law or medical summaries can give you a winning edge. Join us in our journey to empower law firms to secure faster settlements and better outcomes for those who need it most, all from the comfort of your own home. If you’re ready to make a difference, EvenUp is the place for you!

Frequently Asked Questions (FAQs) for (US, Remote) Legal Ops Associate - Reviewer Role at EvenUp
What are the main responsibilities of a Legal Ops Associate - Reviewer at EvenUp?

As a Legal Ops Associate - Reviewer at EvenUp, your main responsibilities include reviewing demand letters drafted by Legal Operations Associates, ensuring they adhere to high drafting standards. You will utilize our proprietary online portal, editing documents critically to enhance clarity and quality. Additionally, you will provide constructive feedback and training to your colleagues, helping them improve their work as you strive toward monthly production quotas, where performance bonuses await high achievers.

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What qualifications do I need to apply for the Legal Ops Associate - Reviewer position at EvenUp?

To apply for the Legal Ops Associate - Reviewer role at EvenUp, you should have a background in copywriting or technical writing. Exceptional attention to detail and the ability to thrive in a fast-paced environment are crucial. Strong communication skills are also necessary, as you’ll be providing and receiving feedback. While not mandatory, familiarity with personal injury law, medical summaries, or underwriting is a plus that could strengthen your application.

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What does the work environment look like for a Legal Ops Associate - Reviewer at EvenUp?

The work environment for a Legal Ops Associate - Reviewer at EvenUp is entirely remote, promoting flexibility and work-life balance. You’ll collaborate with a diverse team of professionals united by a shared mission to support personal injury victims. In this role, you'll engage in a fast-paced culture where your enthusiasm for editing and critical thinking is highly valued, allowing for professional and personal growth within an innovative organization.

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How does EvenUp support professional development for a Legal Ops Associate - Reviewer?

EvenUp is deeply committed to the professional development of its team members. As a Legal Ops Associate - Reviewer, you’ll have the opportunity to provide and receive training, enhancing your expertise in legal documentation and editing. Additionally, working closely with colleagues allows you to learn from their experiences and gain insights into the legal operations field, ultimately contributing to your career advancement.

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What are the benefits of working as a Legal Ops Associate - Reviewer at EvenUp?

Working as a Legal Ops Associate - Reviewer at EvenUp comes with a plethora of benefits, including a flexible paid time off policy, comprehensive medical, dental, and vision insurance plans, and a home office stipend. Additionally, you’ll enjoy performance-based bonuses, paid parental leave, and a unique sabbatical program aimed at fostering personal well-being and work-life balance, making EvenUp an outstanding choice for employment.

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Common Interview Questions for (US, Remote) Legal Ops Associate - Reviewer
Can you describe your editing process when reviewing demand letters for legal accuracy?

When reviewing demand letters, I follow a systematic approach. First, I familiarize myself with the specifics of personal injury law relevant to the case. Next, I read the document thoroughly to ensure that all legal terminology is used correctly, while also checking for spelling, grammar, and punctuation errors. I like to ensure that the narrative clearly articulates the client's circumstances, making it compelling. Finally, I utilize a checklist to cross-verify that all required elements are included, ensuring the letter meets EvenUp's high quality standards.

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How do you handle constructive feedback from your peers at work?

I sincerely value constructive feedback and see it as an opportunity for growth. When receiving feedback, I actively listen and refrain from being defensive, focusing instead on understanding the perspective of my colleague. I often take notes and ask clarifying questions to fully grasp their points. Afterward, I reflect on their suggestions and implement them into my work wherever applicable, which helps me improve continually and fosters a collaborative team environment.

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What strategies do you use to manage your time effectively while meeting monthly quotas?

To manage time effectively and meet monthly quotas, I prioritize my tasks by breaking them into smaller, manageable goals. I create a weekly schedule dedicating specific blocks of time to demand letter reviews, feedback sessions, and personal learning. Utilizing digital tools, I track my progress and adjust my efforts as needed to stay on target. This allows me to tackle my workload efficiently and ensures I can deliver high-quality work consistently at EvenUp.

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What drew you to apply for the Legal Ops Associate - Reviewer position at EvenUp?

I was drawn to the Legal Ops Associate - Reviewer position at EvenUp because of the company's innovative approach to personal injury cases through AI technology. The mission to empower victims and law firms aligns with my values, and I believe my editing skills can play an important role in enhancing the quality of legal documentation. Additionally, the opportunity for remote work offers a perfect balance of personal and professional growth in a collaborative environment.

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How do you ensure that your reviews of demand letters align with legal standards?

To ensure my reviews align with legal standards, I stay updated on the latest regulations and guidelines pertaining to personal injury law. I also refer to internal standards provided by EvenUp to cross-check the documents against legal requirements. Collaborating with colleagues helps reaffirm these standards, and I’m open to continuous education through workshops and training to maintain accuracy and compliance with evolving legal practices.

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Can you provide an example of a demanding editing challenge you've faced?

One of my most demanding editing challenges was reviewing a series of complex demand letters detailing multiple injury claims. The intricacies of the cases required careful reading and an understanding of both legal nuances and emotional narratives. I meticulously crafted each letter, ensuring clarity while maintaining the strength of the claims. I sought feedback from an experienced colleague, which ultimately helped refine the letters substantially, illustrating the power of collaboration in overcoming challenges.

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What do you believe is the most critical skill for a Legal Ops Associate - Reviewer?

I believe the most critical skill for a Legal Ops Associate - Reviewer is exceptional attention to detail. Given the importance of demand letters in influencing outcomes for personal injury victims, every word and punctuation mark can make a significant difference. Being detail-oriented not only helps ensure accuracy but also enhances the persuasiveness of the documents, ultimately improving the services offered to clients and aiding in just resolution of their cases.

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How would you approach training new associates on drafting demand letters?

When training new associates on drafting demand letters, I would begin with a comprehensive orientation on the policies and standards set by EvenUp. Utilizing real examples, I would guide them through best practices and common pitfalls to avoid. Engaging them in hands-on exercises, such as peer reviews and collaborative drafting sessions, would reinforce their learning. Continued support through regular check-ins and feedback opportunities would help build their confidence and competence over time.

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Describe a time you had to adapt quickly to a change in process or direction.

There was a time in a previous role when my team transitioned to a new editing software that significantly changed our workflow. I recognized the learning curve would be steep, so I took the initiative to familiarize myself with the tool ahead of our team meeting. I created a brief guide based on my findings and shared it with my colleagues, facilitating a smoother transition. This adaptability not only improved our efficiency but also demonstrated my commitment to fostering teamwork in adapting to change.

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What impact do you hope to have in the Legal Ops Associate - Reviewer role?

In the Legal Ops Associate - Reviewer role, I hope to contribute significantly to improving the quality of demand letters, ultimately leading to better outcomes for personal injury victims. I aim to foster a collaborative environment where feedback is encouraged to produce the best possible legal documents. My goal is to support EvenUp's mission effectively, ensuring that our clients feel empowered and valued through the high-quality service we deliver.

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EvenUp employs advanced AI technology under a strict zero-day retention policy. Data is deleted immediately after processing, ensuring no long-term storage risks and highlighting our commitment to data security and client privacy.

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DATE POSTED
April 11, 2025

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