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Studio Support Specialist

Company Description

Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.

Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.

Job Description

Summary

The Studio Support Specialist is responsible for project builds and ongoing maintenance of our studios’ gaming floor environments.

Responsibilities

  • Build, install and maintain the studios and associated elements (gaming tables, cameras, microphones, cabling lights, decorative elements and studio floor infrastructure).  Help establish and refine build processes, plan resources, meet deadlines. 
  • Be aware of and follow regulations (Gaming Regulations, Evolution Policies, OSHA compliance, etc.). 
  • Request, order, maintain and be responsible for assigned equipment, tools and materials.
  • Participate in training activities and participate in new employees’ training. 
  • Prepare and provide occasional reports, provide needed information to team members and other departments.
  • Perform other duties, as asked by the Team Lead and Manager, which are related to this position
  • Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.

Qualifications

  • Secondary (higher, technical) education or equivalent experience.
  • Experience using hand and power tools
  • Understanding of and ability to apply/interpret measurements and related tools
  • Experience working with assorted building materials (e.g. wood, metal, tile, plastic, carpet, etc.)
  • Basic understanding of electricity and electrical wiring concepts
  • Ability to interpret and follow detailed written and verbal instruction
  • Basic computer skills (e.g. email, instant messaging, MS Office or similar apps, etc.)
  • Punctuality, reliability and experience working with a team.
  • Willingness and ability to occasionally travel (within NA and abroad).
  • Willingness to work overtime when required and to be “on-call” for emergency situations.
  • Ability to lift and carry up to 50 pounds
  • Close attention to detail in adhering to standards set out by the Technical Operations team
  • Observation of safety principles when working around power tools and electricity (OSHA)
  • Participation in an on-call system to respond to (infrequent) emergency support requests
  • Carrying of a company-provided phone as a direct and reliable means of contact
  • Ability to contribute extra hours outside of regular weekly working hours in order to deliver on tight deadlines (Overtime)

Additional Information

Benefits

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Competitive Salary 
  • Paid Time Off
  • Paid Holidays
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution USA was established in 2018. More information on Evolution.com.

For more information visit www.evolution.com 

#EVOCTL

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Studio Support Specialist, Evolution

Join Evolution as a Studio Support Specialist in Fairfield, CT, and dive into the exciting world of online gaming! In this role, you will be at the heart of our production process, responsible for creating and maintaining our dynamic studio environments. Imagine building and enhancing gaming tables, cameras, microphones, and all the intricate details that make our virtual casinos come alive. You’ll collaborate with a talented team, helping to refine build processes and ensuring that everything runs smoothly. We are not just about fun and games; we also prioritize safety, so adhering to gaming regulations and OSHA standards is key. You bring your technical knowledge from your education or hands-on experience, whether it’s using hand tools, interpreting measurements, or understanding basic electrical concepts. As a part of Evolution, you will also have the opportunity to grow, both professionally and personally, with continued training and support from an award-winning team. If you're punctual, reliable, and ready to contribute, we want you on board. Favorable benefits await, including competitive pay, medical plans, and a chance to be part of our global evolution in the gaming industry. Get ready to make your mark at Evolution, where the talent is live and the players are virtual!

Frequently Asked Questions (FAQs) for Studio Support Specialist Role at Evolution
What are the key responsibilities of a Studio Support Specialist at Evolution?

As a Studio Support Specialist at Evolution, you will be responsible for the project builds and ongoing maintenance of our studios’ gaming environments. This includes installing and maintaining gaming tables, cameras, microphones, and other critical studio elements. You’ll be involved in refining build processes, complying with regulations, managing equipment, and actively participating in training sessions for new employees.

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What qualifications are required for the Studio Support Specialist position at Evolution?

To be considered for the Studio Support Specialist role at Evolution, candidates should possess secondary education or equivalent experience, particularly with hand and power tools. A basic understanding of electricity, the ability to interpret measurements, and experience with various building materials are essential. Additionally, punctuality, teamwork, and occasional travel readiness are required.

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What are the safety responsibilities of a Studio Support Specialist at Evolution?

Safety is a priority for a Studio Support Specialist at Evolution. You will need to adhere strictly to safety principles while working with power tools and electrical components. This includes following OSHA regulations and ensuring a safe working environment for yourself and your colleagues. Participation in an on-call system for emergency support requests is also part of the role.

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What benefits does Evolution offer to Studio Support Specialists?

Evolution offers a comprehensive benefits package for the Studio Support Specialist role, including competitive salaries, paid time off, medical, dental, and vision insurance plans, and a company-paid life insurance policy. Additionally, you will have access to a nationwide employee discount program and professional development opportunities to help advance your career.

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Is there room for growth in the Studio Support Specialist role at Evolution?

Absolutely! Evolution is committed to the growth of its employees. As a Studio Support Specialist, you will have opportunities for both professional and personal development. Exceptional performance in this role can lead to increased responsibilities and advancement within the company, ensuring that your career evolves just as the gaming industry does.

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Common Interview Questions for Studio Support Specialist
Can you describe your experience with using hand and power tools?

Discuss your hands-on experience with various hand and power tools, providing specific examples of projects you’ve completed. Highlight any training you’ve received and how you ensure safety and efficiency when using these tools.

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How do you prioritize tasks when working on projects?

Explain your approach to prioritization, such as identifying urgent versus important tasks, and how you communicate with your team to ensure deadlines are met. Providing an example of a time you had to balance multiple responsibilities can illustrate your ability to manage tasks effectively.

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What steps do you take to ensure safety in a studio environment?

Talk about your knowledge of safety regulations, such as OSHA compliance, and the specific practices you follow to create a safe work environment. Discuss past experiences where you implemented safety protocols and how you encourage others to do the same.

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How do you handle unexpected challenges during a project?

Share a specific example of a challenge you faced during a project and the steps you took to overcome it. Emphasize your problem-solving skills and ability to adapt to changing circumstances, demonstrating resilience and teamwork.

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What experience do you have with studio maintenance or setup?

Detail your relevant experience in studio maintenance or setups, highlighting any specific types of environments similar to those at Evolution. Discuss what you learned from these experiences and how they will contribute to your success as a Studio Support Specialist.

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What software or tools are you familiar with in relation to studio support?

Mention any relevant software or tools you've used, such as project management software, communication apps, or technical drafting tools. Explain how you utilized these tools to enhance productivity and collaboration in previous roles.

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How do you ensure timeliness and reliability in your work?

Discuss the strategies you use to stay organized and manage your time effectively. Provide examples of how you’ve met deadlines consistently in the past, and explain how you communicate availability and reliability to your team.

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Explain the importance of collaboration in the role of a Studio Support Specialist.

Highlight the significance of collaborating with team members and other departments in achieving project goals. Share an example of a project where your collaboration made a positive impact, emphasizing communication and teamwork.

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How do you approach training new employees in studio operations?

Discuss your approach to training, focusing on how you convey complex concepts in an understandable way. Share any experiences you’ve had with training others and how you measure their progress and comfort levels.

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Why do you want to work as a Studio Support Specialist at Evolution?

Share your enthusiasm for the gaming industry and why you admire Evolution’s commitment to innovation. Explain how the role aligns with your skills and career objectives, and express a desire to contribute to the company’s exciting environment.

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OUR VISION is to be the world leader in online casino products and solutions. OUR MISSION is to make our customers, the Online Casino Operators, successful and provide an excellent user experience for the Operator's customer by delivering product...

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Full-time, on-site
DATE POSTED
February 12, 2025

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