Sales Lead, Part-Time - Amagansett

As a Sales Lead at Faherty, your responsibilities will include managing in-store sales, driving guest capture and retention, maintaining operational excellence, and supporting visual merchandising standards. You'll be working closely with the leadership team to foster a vibrant store atmosphere that aligns with the company's core values.

To become a Sales Lead at Faherty, you should have several years of leadership experience, preferably in a high-growth direct-to-consumer retail environment. You’ll need strong communication skills and a proven track record of exceeding sales goals. Familiarity with omnichannel retailing and business technology is also essential.

Faherty supports its Sales Leads by providing a collaborative and energetic work environment. Employees have access to health benefits, a 401(K) plan with a company match, and incentives programs. The company also promotes team motivation through recognition and creative collaboration.

The part-time Sales Lead schedule at Faherty is flexible but requires availability during business hours, including nights, weekends, and holidays. This ensures a consistent presence during peak shopping times, allowing you to lead and inspire the team effectively.

Working as a Sales Lead at Faherty means being part of a family-run brand that values diversity and inclusion. The culture emphasizes compassion, authenticity, and collaboration, enabling you to bring your best self to work every day while contributing to a collective mission of positive change.

As a Sales Lead, an effective leadership style is one that is collaborative and inclusive. Sharing responsibilities with your team and empowering them to make decisions fosters confidence and drives group success.

When addressing customer complaints, it’s vital to listen actively, empathize, and take ownership of resolving the situation promptly. Providing a solution that meets the customer's needs showcases your commitment to excellent service.

Motivating the team involves recognizing achievements, fostering a positive atmosphere, and providing ongoing training and support. Share an example of a specific campaign or initiative where you elevated team performance.

Discuss your familiarity with sales metrics and give examples of how you have used data to identify improvement opportunities. Highlight a specific case where your analysis led to enhanced performance.

Visual merchandising should reflect brand identity and seasonal campaigns. Describe your process for organizing the sales floor, collaborating with team members, and adjusting displays based on trend insights or sales data.

Effective customer retention strategies might include personalized communication, engaging in relationship-building, and planning and executing exciting in-store events that foster community and connection.

During busy shifts, prioritization is key. Explain your strategy for delegating tasks, focusing on customer interactions first, and managing the flow of operations to ensure efficient service without compromising quality.

Share a specific instance where you implemented training, enhanced collaboration, or introduced incentives that resulted in noticeable improvements in team performance and morale.

Brand values are essential in retail as they shape customer perceptions and influence shopping decisions. Illustrate how you’ve embodied and communicated brand values in your previous roles to create a cohesive shopping experience.

Creating a positive store environment involves leading by example, promoting teamwork, and continuously recognizing individual and team efforts. Emphasize your approach to building a supportive culture that enhances customer interactions.