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Certified Phlebotomy Technician and Lab Assistant I, Float

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

  • Follow all established guidelines for venipuncture, finger stick, heel stick, and collection of body fluid specimens.
  • Complete all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
  • Identify problems that may adversely affect test performance or reporting of test results.
  • Any identified problems require immediate notification to technical CLS supervisor.
  • Workstation and laboratory areas are kept clean in accordance with departmental and regulatory standards.
  • Maintain lab supplies and materials at appropriate stock levels.
  • Monitor and adhere to laboratory safety per the FHCSD chemical hygiene plan and safety processes.
  • Perform specimen handling, storage of specimens and processing according to Laboratory Procedure Manual.
  • Follow the Laboratory’s procedures for specimen handling and processing, reporting, and maintaining records of patient test results.
  • Input order entry, pending log and cancellation of specimens into the computer tracking system.
  • Perform clerical duties related to reporting of results and distribution in a timely manner.
  • Perform Point-of-Care Waived Test according to Laboratory Procedure Manual.
  • Perform other duties as assigned.

Education/Certifications/Licenses/Registrations

  • High School Diploma, GED Equivalent or Certified Phlebotomy Technician Certificate from an approved DHHS training facility Required.
  • Current California license or certificate as a Phlebotomy Technician..
  • Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training.
  • Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Experience/Specialized skills (including Language)

  • 1 – 4 years of experience performing venipuncture, finger stick, heel stick, and collection of body fluid specimens.
  • Ability to work well in both a team-based environment and independently.
  • Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced high-workload environment.
  • Demonstrated ability to be culturally sensitive and respect diversity.
  • Bilingual in English/Spanish or other language preferred, or may be required depending on assignment.
  • Demonstrated ability to maintain good working relationships with employees, coworkers, and departments.
  • Good interpersonal and customer service skills.
  • Good organizational skills, attention to detail, and time-management skills.
  • Possess strong motivation to meet deadlines and achieve goals.
  • Good written and verbal communication skills to include ability to communicate effectively with patients and family members who speak English as a second language.
  • Basic computer ability to comply with department needs and expectations (i.e., inputting order entry, obtaining demographic information, and reports on patient’s lab test results).

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

$25.55- $32.05

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness – Employee Hub (gobenefits.net)

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Average salary estimate

$28775 / YEARLY (est.)
min
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$25500K
$32050K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Certified Phlebotomy Technician and Lab Assistant I, Float, Family Health Centers of San Diego

Join Family Health Centers of San Diego (FHCSD) as a Certified Phlebotomy Technician and Lab Assistant I, Float, and make a meaningful impact in the lives of our diverse patient population. With over 50 years of passionate service to underserved communities, FHCSD is proud to be one of the largest community health systems in the country. In this role, you will follow essential guidelines for various blood specimen collections, ensuring accuracy and compliance throughout the process. Your keen attention to detail will be invaluable as you perform tasks ranging from venipuncture to specimen handling and documentation. You'll be the front-line healthcare worker who upholds our high standards for lab safety and organization while collaborating with an exceptional team. Your ability to multitask in our fast-paced environment will help you thrive in this position. The ideal candidate has a Certified Phlebotomy Technician Certificate, a current California license, and the ability to adapt and communicate effectively with patients and colleagues, especially in a culturally diverse setting. If you have the motivation to meet goals and deadlines, along with a friendly disposition, we would love to hear from you. Join us in delivering quality healthcare services to those who need it most.

Frequently Asked Questions (FAQs) for Certified Phlebotomy Technician and Lab Assistant I, Float Role at Family Health Centers of San Diego
What are the key responsibilities of a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego?

As a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego, you will be responsible for performing venipunctures, finger sticks, and managing the collection of body fluid specimens. You will meticulously complete documentation in accordance with department standards and call out any problems affecting test performance. It's also essential to maintain cleanliness within the laboratory, monitor supply levels, and ensure adherence to safety protocols as per our chemical hygiene plan.

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What qualifications do I need to become a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego?

To qualify for the Certified Phlebotomy Technician and Lab Assistant I, Float position at Family Health Centers of San Diego, you'll need to possess a High School Diploma or GED equivalent and a Certified Phlebotomy Technician Certificate from an approved DHHS training facility. A current California license or certificate as a Phlebotomy Technician is also required, along with CPR certification from the American Heart Association. Experience in a clinical lab is a plus!

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What is the work environment like for a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego?

The work environment for a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego is dynamic and rewarding. You will work closely with an enthusiastic team, meeting diverse patient needs daily. This role requires the ability to adapt quickly to various tasks and priorities, all while ensuring a compassionate approach toward each patient. Excellent interpersonal skills will help you excel in this collaborative setting.

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What are the career advancement opportunities for a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego?

At Family Health Centers of San Diego, there are ample opportunities for advancement for a Certified Phlebotomy Technician and Lab Assistant I, Float. You can grow your career by pursuing specialized certifications, taking on additional responsibilities, or moving into supervisory roles. Additionally, FHCSD supports further education and training opportunities that can enhance your skills and lead to greater positions within the organization.

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How does Family Health Centers of San Diego support work-life balance for Certified Phlebotomy Technicians and Lab Assistants?

Family Health Centers of San Diego highly values work-life balance for its employees, including Certified Phlebotomy Technicians and Lab Assistants. Flexible scheduling options and a supportive team environment allow you to effectively manage professional responsibilities and personal commitments. FHCSD promotes a culture where you can thrive both at work and in your personal life.

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Common Interview Questions for Certified Phlebotomy Technician and Lab Assistant I, Float
Can you describe your experience with venipuncture and the techniques you prefer?

In an interview for the Certified Phlebotomy Technician and Lab Assistant I, Float position, you should focus on detailing the techniques you've utilized, emphasizing safety, accuracy, and comfort for the patient. Discuss any relevant training you've received and how you adapt your methods based on the patient's needs. Highlight any instances where your approach improved patient experience.

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How do you ensure compliance with laboratory safety standards?

When discussing compliance with laboratory safety standards, provide specific examples of protocols you follow, such as utilizing personal protective equipment (PPE), adhering to chemical hygiene plans, and properly managing waste disposal. It’s important to convey your understanding of safety procedures and how you contribute to a safe working environment.

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How do you handle a difficult patient during a specimen collection?

To effectively answer this question, share an experience where you encountered a challenging patient. Explain how you communicated compassionately and took steps to ensure their comfort during the procedure. Highlight the importance of active listening and addressing any concerns that the patient might have.

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What steps do you take if you suspect a problem with test results?

In responding to this query, emphasize your commitment to accuracy and patient safety. Explain that you would immediately notify the technical CLS supervisor and detail the significance of thorough communication and record-keeping when issues arise in the lab. You could also mention conducting a preliminary investigation to gather more context on the situation.

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What are your strategies for managing multiple tasks in a fast-paced environment?

When answering this question, demonstrate your organizational skills by detailing methods like prioritizing tasks, maintaining checklists, and efficient time management. Share an example of a day when you juggled multiple duties and describe how you successfully managed your responsibilities while ensuring thorough patient care.

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How do you stay updated on new procedures and best practices in phlebotomy?

In your response, highlight your commitment to continuous professional development. Discuss sources such as attending workshops, online courses, and reading relevant industry publications. Mention your involvement in peer discussions or health care forums focused on advancements in phlebotomy practices.

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What is your experience with using laboratory information systems?

When addressing this question, showcase your familiarity with computer systems involved in patient data management. Discuss types of software you've used, the importance of accurate data entry, and any training you’ve received. Stress your adaptability to new technologies and procedures in laboratory settings.

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How do you contribute to a positive team environment?

Emphasize the value you place on teamwork by sharing specific examples of how you've fostered a supportive atmosphere. Discuss communication practices, celebrating team successes, or mentoring less experienced colleagues. Highlight the importance of respect for diverse backgrounds in enhancing team dynamics.

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Describe a time when you made an error in your duties and how you rectified it.

Be prepared to discuss a past mistake openly and share how it taught you resilience and critical thinking. Describe the situation, the corrective actions you took, and the steps you implemented to prevent a recurrence. Showcase how this experience helped you grow as a professional.

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Why do you want to work as a Certified Phlebotomy Technician and Lab Assistant I, Float at Family Health Centers of San Diego?

Craft a sincere response by aligning your values with Family Health Centers of San Diego's mission. Mention your passion for providing care to underserved communities, your desire to be part of a dedicated health care team, and how the organization's growth and commitment to diversity resonates with your personal goals.

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DATE POSTED
March 30, 2025

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