Human Resource Business Partner

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

The HR Business Partner is responsible for supporting our management team and employee population across one or more functions of the organization, spanning multiple geographies. This role requires strong influencing skills and the ability to translate rapidly evolving business needs into impactful HR initiatives that drive business success and strengthen our global workforce.

As an HR Business Partner, you will provide both operational and strategic HR support to managers and employees across various regions, working closely with business leaders and HR colleagues worldwide. You will serve as a trusted advisor, ensuring HR strategies align with business objectives while fostering a positive and high-performing workplace culture.  This role is a consultant to the business and focused on working through challenges and implementing programs while managing compliance, system, or geographical constraints.

This role partners with leadership teams across different locations, collaborating with HR counterparts to ensure consistency in approach while tailoring solutions to meet regional needs. The HR Business Partner reports to the Director, HR Business Partners and may manage a HR Generalist or Advisor.

What you’ll do here:

• Strategic HR Partnership: Serve as a trusted advisor to leaders at all levels, providing expert guidance on all aspects of HR, including Learning & Development, Compensation & Rewards, and Performance Management.
• Business-Aligned Solutions: Design and implement pragmatic, business-focused HR solutions that align with organizational objectives, including organizational design, change management, and leadership development.
• Employee Relations & Compliance: Manage complex employee relations matters with partnership from centralized support functions, ensuring compliance with local labor laws, corporate policies, and best practices.
• Leadership Development & Training: Partner with L&D team to inform development and delivery of training programs to empower managers with the tools and knowledge to effectively lead their teams.
• Change Management: Act as a change liaison across regions, ensuring smooth implementation of HR initiatives and organizational changes with a focus on employee experience.
• Collaboration & Global HR Projects: Partner with HR colleagues worldwide, contributing to global HR initiatives and driving best practices across geographies.
• Legal & Regulatory Expertise: Stay up to date with employment laws in supported regions, proactively advising on legal compliance and risk mitigation strategies.
• Escalation & Support: Serve as the primary HR escalation point for leaders and employees within assigned groups, ensuring swift resolution of issues.
• Process Improvement & Innovation: Identify opportunities to enhance HR processes, policies, and programs to drive business and people performance and advocate for needs of the business within development and evolution of HR programs.

Requirements:

• Bachelor’s Degree required in Human Resources Management, Organizational Development, or related field. Master's Degree in Human Resources Management, Organizational Development, or related field is preferred
• 5+ years of experience within HR in a dynamic organization with broad knowledge and experience in human resources management and HR Processes 
• Strong business acumen and the ability to link HR strategies to business performance
• Ability to influence multiple stakeholders at different levels of the organization and drive change
• Ability to work in a dynamic, fast moving environment
• Must consent to and successfully pass background check
• Strong communication and interpersonal skills associated with developing trusting relationships
• Strong negotiation, organizational and consultative skills
• Understanding of federal, state and local employment laws and their implications
• Experience working in a global company highly preferred

Benefits 

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building 
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)   
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $108,960-$163,440, plus 15% bonus potential 

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.