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Trust & Safety Analyst I

Flodesk is looking for a Trust & Safety Analyst I to join their Member Experience team and play a key role in protecting the platform and members from fraudulent activities. The ideal candidate will have experience in customer-facing and fraud-related roles.

Skills

  • Effective communication skills
  • Understanding of abuse trends
  • Ability to handle sensitive content
  • Excellent customer interaction skills

Responsibilities

  • Deter fraudulent activities across Flodesk products
  • Identify trends and conduct investigations
  • Communicate with customers transparently
  • Collaborate with data team for actionable metrics
  • Process payment disputes
  • Stay informed on Flodesk products for compliance

Benefits

  • Fully paid health insurance
  • 16 weeks paid parental leave
  • Unlimited flexible time off
  • 401k match for US employees
  • Diverse and inclusive workforce
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$67500 / YEARLY (est.)
min
max
$60000K
$75000K

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 7, 2024

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