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Trust & Safety Analyst I

Flodesk is looking for a Trust & Safety Analyst I to join their Member Experience team and play a key role in protecting the platform and members from fraudulent activities. The ideal candidate will have experience in customer-facing and fraud-related roles.

Skills

Effective communication skills
Understanding of abuse trends
Ability to handle sensitive content
Excellent customer interaction skills

Responsibilities

Deter fraudulent activities across Flodesk products
Identify trends and conduct investigations
Communicate with customers transparently
Collaborate with data team for actionable metrics
Process payment disputes
Stay informed on Flodesk products for compliance

Benefits

Fully paid health insurance
16 weeks paid parental leave
Unlimited flexible time off
401k match for US employees
Diverse and inclusive workforce

To read the complete job description, please click on the ‘Apply’ button

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FUNDING

DEPARTMENTS

Information Technology

SENIORITY LEVEL REQUIREMENT

TEAM SIZE

LOCATION

Hybrid, based in San Francisco, CA

SALARY RANGE

$60,000/yr - $75,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

June 7, 2024

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