Job details
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Trust & Safety Analyst I
Flodesk is looking for a Trust & Safety Analyst I to join their Member Experience team and play a key role in protecting the platform and members from fraudulent activities. The ideal candidate will have experience in customer-facing and fraud-related roles.
Skills
- Effective communication skills
- Understanding of abuse trends
- Ability to handle sensitive content
- Excellent customer interaction skills
Responsibilities
- Deter fraudulent activities across Flodesk products
- Identify trends and conduct investigations
- Communicate with customers transparently
- Collaborate with data team for actionable metrics
- Process payment disputes
- Stay informed on Flodesk products for compliance
Benefits
- Fully paid health insurance
- 16 weeks paid parental leave
- Unlimited flexible time off
- 401k match for US employees
- Diverse and inclusive workforce
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 7, 2024
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