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Senior Manager, Business Strategy

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Team

Fidelity Wealth’s Cash Solutions business acquires, engages and grows customers of the future with innovative offerings and experiences, including Cash Management Accounts, Lending, Credit / Debit Cards, Health Savings, 529 and Disability Savings. Our vision is to expand the role Fidelity can play for our customers in saving and spending, by offering innovative capabilities to serve the needs of new and existing customers.

This is an opportunity to join the Strategy & Business Operations team within the Cash Solutions domain. Our team is responsible for developing, evolving, and communicating our strategy, primarily relying on our capabilities in business analytics, market insights and competitive intelligence. In addition, we are responsible for strategic planning processes for the domain, from enterprise and Fidelity Wealth-level planning to internal domain routines.

The Role

You will collaborate with the rest of the team and product owners across Cash Solutions to lead or support strategic programs, by: defining problem statements, conducting research and analysis to identify opportunities and design solutions, and making and communicating recommendations. Additionally, you will support Cash Solution’s strategic planning efforts, including internal domain routines and broader Fidelity and Wealth planning (e.g., QBR, QTR, scorecards, MYP).

Key responsibilities can include:

  • Supporting strategic initiatives across the domain, including shorter term and opportunistic projects

  • Partnering with our analytics team to turn data insights into opportunities and recommendations

  • Understanding the needs and problems of our customers, by partnering with our customer research team to conduct surveys, interviews, and focus groups

  • Collaborating with other teams across the enterprise to gather necessary information to complete analysis and to drive projects

  • Evaluating the competitive landscape to understand potential differentiation

  • Driving and supporting key aspects of the strategy development life cycle, including business case development

  • Packaging and communicating insights to a broad audience (from senior leaders to associates) in an engaging and accessible way

  • Supporting strategic planning process to ensure organizational alignment and progress towards multi-year goals

  • Developing agendas for Domain meetings and executive touchpoints, ensuring the Cash Solutions team is focused on the highest-priority topics to drive the business forward

  • Collaborating on strategic planning initiatives with other internal groups (e.g., Finance, CKSI)

The Expertise and Skills You Bring

  • Bachelor’s Degree and 8+ years proven experience or MBA or equivalent Master’s degree in quantitative field and 6+ years of proven experience (focus in strategy and/or consulting preferred)

  • Experience developing materials for senior-level audiences

  • Strong project management and organization skills

  • Analytical experience, including ability to distill insights into a compelling story

  • Interpersonal skills and experience working cross-functionally (e.g., across Technology, Marketing, Analytics); strong listening skills to integrate different perspectives and achieve better outcomes

  • Agile mindset: ability to work in a dynamic and ambiguous environment, and across multiple stakeholder groups

  • A positive attitude and opportunity mentality

Certifications:

Category:

Business Strategy

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Business Strategy, FMR

Are you ready to take your career to the next level? Join Fidelity as a Senior Manager of Business Strategy in the vibrant city of Boston, MA. In this dynamic role, you'll be a part of the Fidelity Wealth’s Cash Solutions team, dedicated to enhancing the experience of our customers through innovative offerings like Cash Management Accounts and Lending solutions. Here, your expertise will contribute to our mission of helping customers save and spend more efficiently. You'll collaborate with talented product owners and teammates to lead strategic initiatives, from defining problem statements to conducting thorough research and analyses that shape actionable recommendations. With a focus on strategic planning and alignment, you'll dive into market insights and competitive intelligence, directly impacting how we serve our customers. Whether driving shorter-term projects or evaluating long-term strategies, your analytical skills will help turn data insights into compelling narratives for senior audiences. Plus, working at Fidelity means enjoying a hybrid work model that balances both on-site collaboration and flexible offsite work. So, if you're an experienced professional with a passion for strategy, analytics, and creating customer-centered solutions, we can't wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Senior Manager, Business Strategy Role at FMR
What are the key responsibilities of a Senior Manager, Business Strategy at Fidelity?

As a Senior Manager, Business Strategy at Fidelity, you'll engage in a variety of key responsibilities, including leading strategic initiatives within the Cash Solutions domain, collaborating with product owners, turning data insights into actionable recommendations, and supporting strategic planning processes. Your role will involve understanding customer needs through research and analysis, evaluating the competitive landscape, and effectively communicating insights to diverse audiences.

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What qualifications are required for the Senior Manager, Business Strategy position at Fidelity?

To qualify for the Senior Manager, Business Strategy role at Fidelity, you should have a Bachelor’s Degree paired with over 8 years of proven experience, or an MBA or Master’s degree in a quantitative field with at least 6 years of experience focused in strategy or consulting. Strong analytical skills, project management proficiency, and the ability to communicate effectively with senior leadership are essential.

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How does the hybrid working model affect the Senior Manager, Business Strategy role at Fidelity?

Fidelity’s hybrid working model is designed to blend both onsite and remote work to foster collaboration and maintain the company culture. As a Senior Manager, Business Strategy, you will typically work onsite every other week, ensuring you can engage with your colleagues effectively while also enjoying the flexibility of offsite work.

Join Rise to see the full answer
What skills are vital for success as a Senior Manager, Business Strategy at Fidelity?

Success in the Senior Manager, Business Strategy role at Fidelity hinges on a myriad of skills, including strong project management and organizational capabilities, analytical proficiency for distilling insights into engaging narratives, and exemplary interpersonal skills for cross-functional collaboration. An agile mindset is also crucial to navigate the dynamic environment of business strategy.

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What is the role of analytics in the Senior Manager, Business Strategy position at Fidelity?

In the Senior Manager, Business Strategy role at Fidelity, analytics play a critical role in transforming data into insights that inform strategic decisions. You will partner with analytics teams to identify opportunities through data analysis and present your findings in a compelling way to senior leadership, thereby impacting the strategic direction of the Cash Solutions business.

Join Rise to see the full answer
Common Interview Questions for Senior Manager, Business Strategy
Can you describe your experience in strategic planning as a Senior Manager?

When answering this question, focus on specific projects where you successfully developed strategic plans that aligned with company goals. Highlight your analytical approach, the collaboration with different teams, and how your planning affected organizational outcomes. Providing quantitative metrics can enhance your answer.

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How do you approach problem-solving in your role as a Senior Manager?

Explain your structured approach to problem-solving, which may include identifying the root cause, gathering relevant data, involving stakeholders for diverse perspectives, and formulating solutions based on insights. Discussing a memorable challenge can also provide context for your thought process.

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What strategies do you use to communicate insights to senior leadership?

Detail your techniques for effective communication, such as tailoring your presentations to the audience, highlighting key findings, and using storytelling to make data relatable. Mentioning specific tools or methodologies you use can also demonstrate your expertise.

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How do you manage competing priorities in a fast-paced environment?

Discuss your prioritization framework, incorporating strategies like time management techniques, delegation, and regular reassessment of project timelines. Showcasing real-life examples where you successfully navigated competing demands can illustrate your capability.

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Describe a time when you had to evaluate the competitive landscape. What was your approach?

Provide a detailed account of a specific instance where you performed competitive analysis. Talk about your research methods, the variables you took into account, and how your findings influenced your strategic recommendations.

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What role does customer insight play in your strategic decisions?

Explain how customer insights are invaluable for informing strategy. Provide examples of how you've gathered insights through surveys or interviews and how you applied those insights to shape strategies that enhanced customer experience.

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Can you give an example of a successful strategic initiative you've led?

Share a concrete example of a strategic initiative, focusing on your role, the challenges you encountered, the steps you took to overcome them, and the measurable outcomes. This will showcase your leadership and strategic thinking in action.

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How do you foster collaboration across the business?

Discuss the importance of collaboration and outline your approach, whether through regular meetings, clear communication channels, or cross-functional team projects. Highlight specific instances where fostering collaboration led to successful project outcomes.

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What analytical tools or frameworks do you use to make strategic decisions?

Mention specific analytical tools or frameworks you are familiar with, like SWOT analysis, PESTLE analysis, or data visualization tools. Explain how you utilize these tools to extract insights that guide strategy development.

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What do you think are the key trends shaping the wealth management industry today?

Showcase your industry knowledge by highlighting key trends such as digital transformation, changes in consumer behavior, and regulatory impacts. Discuss how you think these trends will influence strategic planning in the wealth management sector.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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