Senior Business Development Manager (3813)

The Senior Business Development Manager at GBG is tasked with spearheading new business growth across various sectors in Indonesia, such as banking and insurance. They will forge key partnerships, negotiate contracts with travel vendors, and enhance our suite of solutions tailored to the market's needs. This role involves significant research and reporting on travel costs, compliance, and feedback to continuously improve the services offered.

Candidates applying for the Senior Business Development Manager role at GBG should have commercial experience in corporate travel management, particularly within a global organization. Familiarity with travel booking systems like Concur, strong organizational skills, and excellent communication abilities are essential. Additionally, understanding travel regulations and customer service skills are crucial for effectively supporting team members.

The Senior Business Development Manager supports GBG's growth by identifying market opportunities and leading initiatives to capture new clients in Indonesia. They work closely with various sectors to promote and sell our identity and address verification solutions, facilitating business expansion and achieving revenue targets. Their negotiation skills help secure beneficial contracts, enhancing GBG's competitive edge.

An ideal candidate for the Senior Business Development Manager role at GBG would have extensive experience in corporate travel management within a global context. This role requires a strong understanding of travel booking systems, compliance regulations, and a track record of successfully negotiating vendor contracts. Additionally, valuing excellent organizational and analytical skills will greatly benefit the candidate in fulfilling their responsibilities.

Work culture at GBG is centered around inclusion, teamwork, and empowerment. As a Senior Business Development Manager, you'll be part of a dynamic and diverse team where collaboration is encouraged. GBG values the contributions of its members and actively seeks to enable everyone to reach their potential while focusing on our mission of fostering safe digital lives for genuine people globally.

To effectively answer this question, highlight your relevant experiences managing travel arrangements in a corporate environment, mention any systems you've used, and discuss how you handle logistics and vendor relationships. Be sure to provide concrete examples of cost-saving initiatives or challenges you've overcome in previous roles.

Discuss your approach to addressing such issues diplomatically, focusing on open communication and adherence to the terms of the contract. Emphasize the importance of documenting any failures and potentially renegotiating terms or exploring alternative vendors while keeping the company's best interests in mind.

Talk about your proactive communication style and the importance of regular check-ins with stakeholders. You might emphasize how listening to their needs and providing valuable insights can help strengthen the relationship. Mention specific tools or techniques you utilize to keep the lines of communication open.

Explain your process for staying up-to-date with travel regulations and how you educate team members about compliance requirements. Provide examples of training you have developed or implemented around travel policies and the importance of diligent record-keeping for audits.

Share the analytical tools you are familiar with, such as travel booking systems and expense management software. Discuss how you use these tools to track spending, analyze trends, and provide reports to stakeholders that ultimately drive cost-saving decisions.

Mention following industry publications, participating in webinars, and being part of professional organizations. Discuss how being informed about trends helps you better serve your company and anticipate changes that may affect travel compliance or vendor negotiations.

Provide a specific example of a successful negotiation, detailing the situation, your approach, and the outcome. Highlight the skills you applied, such as communication and strategy, and what you learned from the experience that you could apply in future negotiations.

Discuss your approach to resolving conflicts by encouraging open communication and considering all perspectives. Explain how facilitating a discussion can help reach a consensus that aligns with company policies while ensuring the team member feels heard and valued.

Address your methods for prioritization, such as assessing urgency, understanding stakeholder needs, and setting clear deadlines. You might discuss using task management tools or lists to stay organized while remaining flexible for last-minute changes.

Share your passion for business development and how it aligns with GBG's mission of enabling safe digital lives. Discuss your desire to make a tangible impact through your work and how achieving targets motivates you to perform at your best.