Hospice Account Executive

As a Hospice Account Executive at AHN Healthcare@Home, you will maintain key relationships with referral sources while actively seeking new opportunities to expand our network. You'll work closely with our marketing team, Agency Administrator, and Clinical Management to ensure our clinical capabilities are aligned with community needs, all while adhering to federal and state regulations regarding hospice marketing.

Candidates for the Hospice Account Executive role at AHN Healthcare@Home should have a proven history of success in hospice sales. An understanding of federal and state laws related to hospice marketing is essential, along with a strong commitment to delivering exceptional customer service. The ability to juggle multiple tasks efficiently is a key requirement for this position.

AHN Healthcare@Home offers a competitive benefits package to its Hospice Account Executives, including various medical, dental, and vision insurance options, a generous PTO policy that enhances with tenure, company-paid life insurance and disability benefits, and a 401k plan with matching contributions. Additionally, you may benefit from discounts on educational programs to further your career.

At AHN Healthcare@Home, we believe in continuous learning and provide a robust training program to support the onboarding of Hospice Account Executives. Additionally, we offer company-paid education programs, including tuition discounts for selected courses, allowing you to grow your skills and advance your career while you work.

The working environment for a Hospice Account Executive at AHN Healthcare@Home is dynamic and collaborative. You will work with a dedicated team that values excellent customer service and is committed to providing high-quality clinical care. Our culture encourages cooperation and communication, ensuring that everyone is working toward the common goal of improving patient care.

When answering this interview question, focus on specific sales achievements in hospice care, such as targets met or exceeded, key strategies you implemented, and how you built relationships with referral sources to drive growth and enhance patient care.

It's important to discuss your methods for regular communication and follow-ups, showcasing your commitment to excellent customer service. Share specific examples of how these relationships have led to increased referrals and highlight any tools or techniques you utilize to track these interactions.

When discussing compliance, emphasize your understanding of the regulations that impact hospice marketing. Highlight any training you’ve undergone and explain how you stay informed about legal updates to adhere to all guidelines while effectively promoting services.

Provide a real-life example of a sales challenge you faced, detailing the steps you took to resolve the situation. Discuss the tactics that worked in your favor and the outcomes, emphasizing your resilience and ability to adapt in the face of adversity.

Share your belief in the importance of collaboration, especially in a healthcare setting. Discuss how you’ve partnered with marketing, clinical, or administrative teams to achieve common goals and enhance patient care, demonstrating your commitment to teamwork.

Outline your approach to time management and prioritization. Provide an example of how you've successfully managed competing responsibilities, perhaps using tools like calendars or task trackers to stay organized and effectively meet deadlines.

When answering, reflect on your passion for helping others and making a difference in people’s lives. Share any personal stories or experiences that have influenced your desire to work in hospice and how it aligns with your professional values.

Discuss your approach to conflict resolution by incorporating active listening, empathy, and problem-solving skills. Provide an example that demonstrates how you have successfully turned a challenging relationship into a productive partnership.

Show that you’ve researched the organization by discussing unique aspects of AHN Healthcare@Home, such as its commitment to quality care, community engagement, and innovative solutions. Express how these attributes resonate with your professional goals.

Identify key skills such as effective communication, strong interpersonal skills, sales acumen, compliance knowledge, and a compassionate approach to care. Tie these skills back to specific examples from your background that illustrate how you've exhibited them in your previous roles.