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Shift Supervisor - Lead Barista, Starbucks, Lansdowne, #384

Gopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.


The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks:
  • Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations
  • Uphold and maintain the execution of the Gopuff standards, all Starbucks’ brand standards and food safety standards
  • Execute cafe processes, including food deliveries, replenishment, and cleaning
  • Maintain an on-going awareness of all promotional activities within Starbucks
  • Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety
  • Produce items to specifications on production cards and follow specific department routines
  • Monitor and record temperature-sensitive food items as outlined in best practices
  • Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
  • Follow proper packaging and labeling guidelines for food products
  • Follow all food safety requirements as outlined through best practice
  • Complete all required Starbucks trainings
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • All other duties based on business needs


Qualifications:
  • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays.  
  • Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. 
  • Previous Starbucks/food service experience preferred, but not required
  • Welcoming and helpful attitude toward new team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Have a focus on quality and take pride in your work
  • Attention to detail and follow a multi-step processes


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shift Supervisor - Lead Barista, Starbucks, Lansdowne, #384, Gopuff

Are you ready to lead with a smile at Gopuff's Starbucks location in Lansdowne as a Shift Supervisor - Lead Barista? In this dynamic role, you'll be the heartbeat of our unique delivery-only cafe, ensuring every customer enjoys a top-notch experience. Each day will bring fresh opportunities to craft exceptional, handcrafted beverages and delicious food items while upholding the Gopuff and Starbucks brands' excellence. You’ll thrive in an energetic environment, where no two shifts are the same - from early mornings to late evenings. As a crucial part of our team, you'll also be responsible for maintaining food safety standards and keeping the cafe running smoothly. You'll ensure your team is motivated and efficient, following established procedures to deliver consistent quality. Your keen attention to detail will shine as you monitor food temperatures and adhere to safety policies while you engage with customers. If you’re enthusiastic about creating connections and sharing your passion for coffee and service, this position is perfect for you! Join us at Gopuff, where life’s little surprises are met with quick deliveries and a team that cares. Together, let's redefine convenience, one cup at a time!

Frequently Asked Questions (FAQs) for Shift Supervisor - Lead Barista, Starbucks, Lansdowne, #384 Role at Gopuff
What are the key responsibilities of a Shift Supervisor - Lead Barista at Gopuff?

As a Shift Supervisor - Lead Barista at Gopuff, your responsibilities include crafting high-quality beverages and food while delivering exceptional customer service. You'll execute cafe processes, maintain food safety standards, and ensure cleanliness and order in the Starbucks area. The role also requires monitoring food temperatures and upholding Gopuff and Starbucks brand standards, all in a fast-paced environment. Ultimately, your leadership will help maintain a motivated and efficient team.

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What qualifications do I need to apply for the Shift Supervisor - Lead Barista role at Gopuff?

While previous experience in food service or Starbucks is preferred, it's not mandatory to apply for the Shift Supervisor - Lead Barista position at Gopuff. The essential qualifications include a welcoming attitude, ability to learn and adapt to technology, attention to detail, and a commitment to quality. Your capacity to work both independently and as part of a team is also invaluable.

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How does Gopuff handle training for the Shift Supervisor - Lead Barista position?

Gopuff places high importance on training for the Shift Supervisor - Lead Barista role. You'll complete all required Starbucks trainings, which equip you with the knowledge and skills necessary to maintain high standards of service and food safety. This training ensures you're well-prepared to lead your team and deliver the perfect Starbucks experience every time.

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What’s the work environment like for a Shift Supervisor - Lead Barista at Gopuff?

The work environment for a Shift Supervisor - Lead Barista at Gopuff is energetic and fast-paced, designed to keep you engaged throughout your shifts. Since it's a unique delivery-only Starbucks, you'll have the opportunity to interact with a variety of customers while working with a dedicated team. The atmosphere encourages creativity and quality service, making each day exciting and fulfilling.

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Are there opportunities for career growth as a Shift Supervisor - Lead Barista at Gopuff?

Yes, Gopuff promotes a culture of growth and innovation, offering career advancement opportunities for those in the Shift Supervisor - Lead Barista role. With a focus on leadership development, successful supervisors can move into higher management positions or specialize in various areas of cafe operations. Your commitment to excellence will pave the way for your future with us!

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Common Interview Questions for Shift Supervisor - Lead Barista, Starbucks, Lansdowne, #384
How would you ensure a positive customer experience as a Shift Supervisor - Lead Barista?

To ensure a positive customer experience as a Shift Supervisor - Lead Barista, I would lead by example, demonstrating an enthusiastic and welcoming attitude toward every guest. I would prioritize quality in service and drinks while actively seeking customer feedback to continuously improve our offerings.

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Can you describe a time when you had to handle a difficult situation with a customer?

Handling difficult situations requires patience and clear communication. I would ensure I fully listen to the customer's concerns, empathize, and offer solutions. It's important to remain calm and focused to resolve the issue effectively, fostering a positive outcome for both the customer and the team.

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What strategies would you implement to train new baristas at Gopuff?

To train new baristas effectively, I would combine hands-on training with constructive feedback, encouraging them to learn the ropes while practicing real tasks. I'd create a checklist that covers all key areas and regularly check their progress to ensure they meet Gopuff and Starbucks standards.

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How would you handle a busy shift with multiple orders at Gopuff?

During a busy shift, effective communication and delegation are key. I would ensure that my team knows their roles and responsibilities while I keep an eye on the workflow. Prioritization of tasks and maintaining a calm demeanor are crucial to managing high volume and ensuring every order is executed flawlessly.

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What is your experience with food safety protocols, and how will you enforce them?

I have a solid understanding of food safety protocols, including proper handling, preparation, and storage methods. To enforce these at Gopuff, I would lead regular training sessions and implement checklists to ensure that all team members understand the importance of compliance and consistency in following food safety practices.

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What do you think makes a great coffee or beverage?

A great coffee or beverage is defined by high-quality ingredients, attention to detail during preparation, and an understanding of customer preferences. I believe it's essential to balance flavors, ensure proper brewing techniques, and present the drink beautifully to create a memorable experience.

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How would you motivate your team as a Shift Supervisor - Lead Barista?

Motivating my team would involve creating a positive work environment where everyone feels valued and empowered. I would set clear goals, celebrate achievements, and encourage open communication to promote teamwork. Providing opportunities for professional growth and recognizing individual strengths also play a key role in team motivation.

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Can you discuss how you would implement promotional activities in the cafe?

Implementing promotional activities in the cafe would require thorough planning and enthusiasm to engage both staff and customers. I would ensure that all team members are aware of ongoing promotions, effectively communicate them to customers, and create exciting displays that entice customers to try featured products.

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Describe a time you had to troubleshoot equipment issues in a cafe.

When troubleshooting equipment issues, it's essential to stay calm and assess the problem logically. I would first conduct basic checks, consult manuals, or reach out to support if necessary. It's crucial to communicate with the team about any equipment downtime and adjust workflows accordingly until the issue is resolved.

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What personal qualities do you believe enhance your effectiveness as a Shift Supervisor - Lead Barista?

Key personal qualities that enhance my effectiveness as a Shift Supervisor - Lead Barista include strong leadership skills, exceptional communication, and a commitment to quality. I genuinely enjoy helping others, and it motivates me to create a positive experience for our customers and team members alike.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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BENEFITS & PERKS
Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays
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Full-time, on-site
DATE POSTED
April 1, 2025

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