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Growth Operations Manager

Who We Are?

In a world where political polarization and media distrust are at an all-time high, Ground News offers people a better way to stay informed and open-minded. Our mobile app, web app, and browser extension are home to a community of mindful newsreaders who use our news comparison platform to easily see every side of a story and engage with news beyond their filter bubble.

Unlike most news companies, our audience and our values do not align with any specific political ideology. Unlike most tech platforms, we don’t use manipulative algorithms to keep users on our platform to sell more ads. 

We are supported by our readers who pay for a subscription to build a more nuanced understanding of the news, the world, and themselves.


The Opportunity: Growth Operations Manager (Remote - Canada)

We’re looking for a Growth Operations Manager to join our high impact Growth team here at Ground News.  In this role, you’ll play a key part in driving our marketing engine forward by combining data, tools, and process optimization. You’ll work cross functionally to support our influencer marketing and paid acquisition efforts, using insights to fuel smarter decisions and growth. This role is perfect for someone who is eager to use data to uncover opportunities, streamline operations and deliver measurable results. 


What You’ll Be Doing: 

  • Own marketing attribution and performance reporting across our influencer and paid ads channels

  • Analyze campaign data to surface insights, spot trends, and provide actionable recommendations

  • Support the growth team by answering key questions using SQL, Python, Google Analytics, and other tools

  • Identify and lead growth experiments that improve funnel performance and operational efficiency

  • Build internal tools, improve workflows, and help optimize content and conversion across marketing touch points


What You Have:

  • 3  years of experience in analytics, growth operations, consulting, or a related data-focused role

  • Strong proficiency with SQL, Python, and Excel/Sheets

  • Experience with marketing analytics platforms such as Google Analytics, Amplitude, or Looker

  • Solid understanding of growth and marketing metrics (e.g., CPM, CTR, conversion rates)

  • A curious mindset and the ability to work independently to find and validate answers

In the first 90 days you will:

  • Dive deep into the Ground News product and ecosystem

  • Get up to speed on our tools, data infrastructure, and reporting processes

  • Map the end-to-end marketing funnel and understand how each stage contributes to growth

  • Take ownership of day-to-day operations within our influencer marketing program


Bonus Points:

  • A proven track record of using data to influence strategy and drive measurable impact

  • Familiarity with attribution models, sales funnels, and marketing ops best practices

  • Experience collaborating with developers and understanding the product development lifecycle

  • Hands-on experience with CRM platforms and marketing automation

Why work at Ground?

Co-founded by a former NASA engineer and Bain consultant, a position with Ground News provides an unparalleled learning experience both personally and professionally. At Ground, we prioritize growth: both for our business and team members. You’ll have the freedom to work remotely and play a key role in the development of Ground News products. 

This is an opportunity to work with a growing and mighty team that is fighting every day to build a world where cooperative, civil debate is the norm, media is accountable, and critical thought is the baseline of our information consumption. Ground is based in Kitchener, Ontario, Canada, but this role is remote.

Ground news takes pride in being a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Our culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact talent@ground.news, and a member of our team will be happy to help.

Apply Now 

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! 

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What You Should Know About Growth Operations Manager, Ground News

Join Ground News as a Growth Operations Manager in Kitchener, where you'll be a vital part of our dynamic Growth team! As a Growth Operations Manager, you’ll leverage your analytical skills and operational savvy to enhance our marketing strategies, driving better results through data-driven insights. Your journey will involve collaborating with various teams, primarily focusing on optimizing our influencer marketing and paid acquisition efforts. With tools like SQL and Python at your fingertips, you'll analyze campaign data, surface insights, and recommend actionable strategies to help us grow sustainably. This role is all about identifying opportunities and streamlining operations to boost our performance metrics, allowing you to make a tangible impact on our marketing efforts. You’ll dive deep into our product ecosystem while having the flexibility of remote work across Canada. Here at Ground News, we pride ourselves on creating a supportive environment that encourages growth—both for our product and our teammates. Whether it's improving internal workflows or experimenting with new growth strategies, your contributions will play a vital role in shaping our approach to media and fostering a more informed community. If you're ready to embrace this exciting challenge, we can't wait to see your application come through!

Frequently Asked Questions (FAQs) for Growth Operations Manager Role at Ground News
What responsibilities does a Growth Operations Manager at Ground News have?

As a Growth Operations Manager at Ground News, you'll be responsible for managing marketing attribution and performance reporting for influencer campaigns and paid ads. You'll analyze campaign data to uncover trends and provide actionable recommendations aimed at optimizing growth strategies. A huge part of your role involves answering key questions through tools like SQL, Python, and Google Analytics while pinpointing growth experiments that can enhance performance metrics and operational efficiency.

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What qualifications are necessary to apply for the Growth Operations Manager position at Ground News?

To apply for the Growth Operations Manager position at Ground News, candidates should ideally have at least 3 years of experience in analytics, growth operations, or a related data-focused role. Strong skills in SQL and Python are essential, alongside familiarity with marketing analytics platforms like Google Analytics, Amplitude, or Looker. An understanding of growth metrics (e.g., CPM, CTR, and conversion rates) is also crucial for success in this role.

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How does the Growth Operations Manager role contribute to Ground News' mission?

The Growth Operations Manager role at Ground News contributes significantly to our mission of providing an unbiased news platform. Through data analysis and process optimization, you'll help us better understand our audience and refine our marketing strategies. Your insights will play a key role in fostering community engagement and ensuring that we maintain our commitment to transparent, ethical news consumption.

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What tools and technologies will a Growth Operations Manager at Ground News use?

A Growth Operations Manager at Ground News will work with various analytical tools and software including SQL, Python, Google Analytics, and possibly others like Amplitude and Looker. Building internal tools and optimizing workflows will also involve Excel/Sheets, as well as CRM platforms and marketing automation tools as needed, to track performance and enhance conversion across our marketing channels.

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What is the company culture like at Ground News for a Growth Operations Manager?

Ground News fosters a collaborative and inclusive culture where diverse perspectives are valued. As a Growth Operations Manager, you’ll be part of a supportive team that encourages personal and professional growth. Our commitment to creating a harassment- and discrimination-free environment means you’ll feel empowered to share your ideas and contribute to our mission of delivering trustworthy news.

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Common Interview Questions for Growth Operations Manager
Can you explain your experience with data analysis as a Growth Operations Manager?

Certainly! In my previous role, I utilized SQL and Python to analyze performance data across multiple marketing campaigns. This experience taught me how to identify actionable insights by spotting trends and patterns within the data, thereby allowing me to make recommendations that improved our overall campaign effectiveness.

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How do you prioritize multiple growth experiments in your role?

I prioritize growth experiments based on potential impact and feasibility. By assessing the metrics most relevant to our goals and considering the resources available, I can determine which experiments to pursue that are likely to yield the best results in the shortest timeframe.

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What marketing analytics platforms are you familiar with?

I have extensive experience working with various marketing analytics platforms such as Google Analytics for web traffic analysis, Amplitude for user behavior tracking, and Looker for reporting. Each of these tools provides different insights and I utilize them to capture a comprehensive picture of our marketing performance.

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Describe a successful growth initiative you led.

One successful growth initiative I led involved optimizing our ad attribution models. I conducted a detailed analysis using SQL to clarify which channels were driving the most conversions, allowing us to allocate budget more effectively. This resulted in a 30% increase in overall campaign ROI within a quarter.

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How do you ensure effective communication across cross-functional teams?

I ensure effective communication by regularly scheduling checkpoints with relevant teams, using tools like Slack for quick updates, and maintaining clear documentation of our processes and insights. By fostering a culture of transparency and collaboration, we can all stay aligned on growth goals.

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What metrics do you consider vital for measuring growth success?

Key metrics that I focus on include conversion rates, cost per acquisition (CPA), and customer lifetime value (CLV). These metrics provide a comprehensive view of how well our growth initiatives are performing and where we need to adjust our strategies.

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How do you stay updated with the latest industry trends in growth operations?

I regularly engage with industry blogs, attend webinars, and participate in online forums related to growth operations. Networking with peers in the field also provides invaluable insights into best practices and emerging tools that can drive success.

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What role does market research play in your approach as a Growth Operations Manager?

Market research is crucial to understand our audience, competitors, and industry conditions. It helps inform our marketing strategies and identifies target markets for experimentation. By effectively aligning our messaging with audience needs, we can enhance engagement and conversion.

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How would you approach a situation where a growth experiment fails?

I view failure as an opportunity for learning. I would analyze the data to understand what went wrong, gather team insights, and document the findings. This analysis helps us to pivot our strategies and prevent similar issues in future experiments.

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Why are you interested in working at Ground News as a Growth Operations Manager?

I admire Ground News’ mission to provide a balanced news perspective and engage readers in a thoughtful way. Being part of a team that values critical thinking and transparency resonates with my professional values, and I am excited to contribute to such a meaningful initiative while utilizing my growth operations expertise.

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Full-time, remote
DATE POSTED
April 11, 2025

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