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Job details

IT Program Support

Job Family:

Technology Consulting


Travel Required:

None


Clearance Required:

Active Top Secret (TS)

What You Will Do:
The candidate will support the client’s Chief Technology Officer (CTO) and their associated programs and assist with the coordination of project management activities for the Chief Technology Office. The project manager will be responsible for managing the entire office's portfolio including but not limited to their development of the organization's technology strategy and Artificial Intelligence (AI) strategy. Specific tasks include coordination and reach-out to other divisions and sections across the organization for collaboration efforts, developing project charters for each of the major efforts, and developing executive level project management briefs and materials for status briefings.

What You Will Need:

  • An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance.

  • Bachelor’s degree

  • TWELVE (12) or more years of experience in project management and/or consulting.

  • Experience managing facets of program management for various complex types of projects and leading, managing, and strategic planning for an organization.


What Would Be Nice To Have:

  • Strong project management experience, budgeting, scheduling, communications, and presentation development skills.

  • Active client engagement and management skills; able to assist and deliver quality work products meant for executive level audiences.

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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Average salary estimate

$173000 / YEARLY (est.)
min
max
$130000K
$216000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Program Support, Guidehouse

Are you ready to take the next step in your career as an IT Program Support professional with Guidehouse? We're looking for an enthusiastic and experienced individual to join our team in Washington, DC, supporting our Chief Technology Officer (CTO). In this role, you will play a pivotal part in coordinating project management activities and managing the entire portfolio of our technology strategies and Artificial Intelligence (AI) initiatives. Your responsibilities will include collaborating with various divisions across the organization, developing project charters for major efforts, and preparing high-level project management briefs for executive status briefings. We value your expertise, which is why we're seeking someone with a Top Secret security clearance and at least 12 years of project management experience. While strong project management skills are essential, we also appreciate candidates who can engage with clients, manage communications effectively, and deliver quality work tailored for executive audiences. With a competitive salary range of $130,000 to $216,000, and an extensive benefits package designed to support a diverse work environment, the opportunity to grow with Guidehouse is within your reach. Join us and help shape the future of technology!

Frequently Asked Questions (FAQs) for IT Program Support Role at Guidehouse
What responsibilities does an IT Program Support professional at Guidehouse have?

As an IT Program Support professional at Guidehouse, your main responsibilities include supporting the Chief Technology Officer and overseeing project management activities. You'll coordinate with other teams, develop project charters, and prepare executive-level briefings—all critical to implementing the organization’s technology and AI strategies.

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What qualifications are needed for the IT Program Support position at Guidehouse?

To qualify for the IT Program Support position at Guidehouse, candidates must possess an active Top Secret federal security clearance, along with a bachelor's degree. Additionally, twelve or more years of experience in project management, consulting, and managing complex programs are required to excel in this role.

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What skills should candidates have for the IT Program Support role at Guidehouse?

Candidates for the IT Program Support role at Guidehouse should have strong project management skills, particularly in budgeting, scheduling, and communications. Also, experience in engaging with clients effectively and delivering presentations is highly valued, as the role often involves preparing materials for executive audiences.

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What is the salary range for the IT Program Support position at Guidehouse?

The annual salary range for the IT Program Support position at Guidehouse is between $130,000 and $216,000. Compensation decisions take into account various factors, including expertise, experience, training, and security clearances, which ensures that recognized talent is rewarded appropriately.

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What benefits does Guidehouse offer to IT Program Support professionals?

Guidehouse offers a comprehensive benefits package for its IT Program Support professionals, including competitive compensation, medical and dental insurance, paid holidays, parental leave, student loan reimbursement, and numerous opportunities for personal and professional development, ensuring a supportive workplace.

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Common Interview Questions for IT Program Support
How do you prioritize multiple projects in a fast-paced environment as an IT Program Support professional?

In a fast-paced environment, prioritizing multiple projects begins with clearly defining project goals and deadlines. Use project management tools to track progress, conduct regular team meetings to reassess priorities, and ensure effective communication among stakeholders to stay aligned on expectations.

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Can you describe your experience with project charters in program management?

Certainly! My experience with project charters involves outlining key project objectives, resources, stakeholders, and timelines. I ensure each charter aligns with the broader organizational strategy and serves as a reference point throughout the project lifecycle, facilitating clearer communication and expectations.

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What approaches do you use for effective executive-level communication?

For effective executive-level communication, I focus on clarity and brevity. I tailor my presentations to highlight key insights, rely on data to support my conclusions, and encourage feedback to foster engagement. Utilizing visuals can also enhance understanding and retention during discussions.

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How do you handle team conflicts within project management?

When conflicts arise within teams, I prioritize open communication to understand the underlying issues. I facilitate discussions between team members to explore different perspectives, and aim to find a collective solution. Fostering an environment of respect and collaboration is crucial in resolving conflicts effectively.

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What strategies do you employ to manage client expectations?

Managing client expectations involves clear communication from the outset. I set realistic deadlines, provide regular updates on project progress, and address any potential challenges proactively. Building strong relationships with clients establishes trust, making it easier to navigate any changes needed during the project.

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Why is maintaining a Top Secret security clearance important in the IT Program Support role?

Maintaining a Top Secret security clearance is crucial in the IT Program Support role due to the sensitive nature of the projects we handle. It ensures that all information related to national security and organizational strategies remains confidential, which is pivotal for trust and compliance in government-related work.

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How do you approach developing project management briefs for executive presentations?

When developing project management briefs for executives, I focus on summarizing key data points, highlighting progress against goals, and identifying any roadblocks. I ensure the briefs are visually engaging, presenting information logically to facilitate understanding and decision-making for the leadership team.

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What experience do you have with developing technology strategies?

My experience with developing technology strategies includes researching emerging technologies, assessing organizational needs, and collaborating with stakeholders to create comprehensive plans. I continually analyze market trends and best practices to ensure that our technology strategy aligns with business objectives.

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Describe a time when you successfully managed a complex project.

In my previous role, I managed a complex IT infrastructure transition, which involved coordinating teams across multiple departments. Through meticulous planning, regular communication, and a focus on solving issues collaboratively, we were able to complete the project ahead of schedule and under budget, exceeding client expectations.

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What tools do you prefer for project management and why?

I prefer using tools like Asana and Microsoft Project for project management because they offer comprehensive functionalities for tracking tasks, deadlines, and resources. These tools enhance collaboration and communication among team members, providing a transparent overview that helps to keep projects on track.

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DATE POSTED
April 16, 2025

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