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Merchandise Manager

Job Description

WHAT YOU’LL DO

As a Merchandise Manager, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within the region. You will lead a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as Digital, Commercial and Visual as well as global counterparts in Business Units and Assortment Office to enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.

This hybrid role reports into our Regional Head of Merchandising and is based out of New York, NY, with the following direct reports: Merchandise Lead – Digital, Merchandise Lead - Retail.

 

Qualifications

We are looking for people with…

Be a regional expert of your concept:

  • Understand current and future customer and consumer product demand related to your concept
  • Be the expert on your market, staying up to date with competitive landscape in terms of product: fashion, quality, price and activation
  • Analyze product data and provide key actionable conclusions to the regional organization
  • Visit physical stores and review digital platforms regularly to identify potential and follow up on commercial strategy implementation
  • Be responsible for all information (quarterly priorities, commercial information, etc.) sent to Digital, Retail and Sales

 

Drive your concept - secure and optimize commercial product offer:

  • Maximize short and long-term profitable growth for your concept in your region
  • Adapt and implement a global assortment strategy aligned with the company's objectives and regional needs
  • Optimize the Global assortment strategy to meet regional needs by defining key must wins in collaboration with the Assortment team
  • Influence prices, quantities, incomings, assortment width, and manage regional product lifecycle through collaboration with the assortment team
  • Optimize net selling by establishing clear commercial priorities per channel, by identifying and acting on the sales opportunities/threats
  • Influence and execute the global product strategy from Business Units and Global Merchandising
  • Localize the global price position for each country within the region

 

In-season and Post-season Inventory Management:

  • Set stock freshness targets and key actions, react on in and post season inventory management
  • Set strategy for commercial impact on key product categories omni (including different store segments) and act based on in season performance
  • Follow up size availability on key product categories and commercial belief
  • Set product activation strategy in and post season

 

Lead & develop your team

  • Create conditions and coach to enable high performance of teams and individuals
  • Identify and develop talents to build a high-performing and diverse team
  • Foster collaboration across channels, roles, and functions
  • Contribute insights to global & regional counter parts for commercial planning strategy discussions
     

Who You Are:

  • University degree, preferably in Business, Economics/ Finance or similar
  • 3-5 years of experience within merchandising, assortment office, controlling function or similar
  • Previous formal or informal leadership experience
  • Previous experience in product category management
  • Knowledge in operating merchandising systems, tools, methods
  • Strong in driving results and constantly improving ways of working
  • Ability to link customer insight knowledge to commercial actions
  • Deep understanding of products, stock and product lifecycle management
  • Very good skills in MS Office, especially in Excel and PowerPoint
  • Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
  • Flexibility and adaptable to change, a strategic mindset
  • Oral and written proficiency in English
  • Excellent communication and presentation skills
  • Inclusive, positive, open to feedback, willing to multitask and learn on the job

Additional Information

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

 

Why You’ll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you’re encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community
  • You’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COS

 

Compensation: salary range is $145,954-$167,851 annually**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: OFM

Job Status: Salary, Exempt

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

Take the next step in your career together with us. The journey starts here.​

Average salary estimate

$156902.5 / YEARLY (est.)
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$145954K
$167851K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Merchandise Manager, H&M Group

Join H&M Group as a Merchandise Manager and take the lead on implementing our innovative merchandising strategy across various platforms, including online and in-store. Based in the vibrant heart of New York City at 110 5th Ave, you'll not only oversee a dynamic team of merchandising leads but also collaborate with cross-functional teams to enhance customer satisfaction and drive substantial revenue growth. In this hybrid role, you'll step into the shoes of a regional expert, analyzing product data and adapting our global assortment strategy to meet the unique demands of your market. Your ability to connect customer insights with commercial actions will be critical, as you’ll influence pricing, manage inventory, and set stock freshness targets, all while promoting seamless collaboration among your team. We're looking for a candidate with a strong business background, leadership experience, and a knack for optimizing product lifecycles. If you're passionate about fashion and sustainability and enjoy creating high-performance teams, this is where you can thrive. At H&M Group, we believe fashion should be accessible, sustainable, and inclusive, and we want you to help us achieve this vision. If the idea of unlocking potential within our merchandising team excites you, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Merchandise Manager Role at H&M Group
What are the responsibilities of a Merchandise Manager at H&M Group?

As a Merchandise Manager at H&M Group, you'll lead the implementation of our merchandising strategy across various channels, collaborate with cross-functional teams, oversee product lifecycle management, and set inventory strategies. Your focus will be on maximizing growth while ensuring customer satisfaction through continuous analysis of product demand and market trends.

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What qualifications are required for the Merchandise Manager position at H&M?

To qualify for the Merchandise Manager position at H&M Group, candidates should hold a university degree in Business or a related field, have 3-5 years of merchandising experience, and demonstrate leadership capabilities. Proficiency in operating merchandising systems and strong analytical skills are essential. Familiarity with MS Office tools is also important.

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How does H&M Group ensure a sustainable future in merchandising?

H&M Group is committed to sustainability in fashion, actively working towards an inclusive and eco-friendly future. As a Merchandise Manager, you will play a significant role in this mission by optimizing product offerings and aligning strategies with sustainability goals, ensuring our customers enjoy responsible and stylish options.

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What opportunities for growth does H&M Group offer Merchandise Managers?

H&M Group provides extensive development opportunities for Merchandise Managers. You will be part of a vibrant global talent community that encourages career advancement and personal growth, offering the resources to help you thrive in both your professional and personal life in alignment with your ambitions.

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What is the company culture like at H&M Group for Merchandise Managers?

The culture at H&M Group is inclusive and collaborative, prioritizing innovation, teamwork, and diversity. As a Merchandise Manager, you will be encouraged to express your ideas and lead a team in a supportive environment that values every team member’s unique contributions to our shared success.

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Common Interview Questions for Merchandise Manager
Can you describe your experience with inventory management as a Merchandise Manager?

When discussing your inventory management experience, focus on specific strategies you've employed to optimize stock levels, manage product lifecycles, and analyze performance metrics. Demonstrating your understanding of inventory freshness and its impact on sales will be crucial.

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How do you approach analyzing product data to inform merchandising decisions?

Explain your analytical processes, including the software tools you utilize and the specific metrics you prioritize. Your answer should highlight how you translate data insights into actionable strategies that drive growth and customer satisfaction.

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What strategies would you implement to drive profitable growth in merchandising?

Discuss a mix of short-term and long-term strategies, including localizing product assortments, influencing pricing models, and establishing commercial priorities. Provide examples of past successes where your strategies significantly improved profitability.

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How do you foster collaboration within your merchandising team and with other departments?

Emphasize your communication skills and leadership style. Discuss specific instances where you've successfully built cross-functional collaborations that led to optimum outcomes, highlighting how you encourage openness and teamwork.

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What steps do you take to stay updated on market trends and consumer demands?

Share your methods for researching trends, such as attending trade shows, analyzing competitor offerings, and soliciting feedback from customers. Explain how you integrate this information into strategic planning for your merchandising concept.

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Describe a challenge you faced in a previous merchandising role and how you overcame it.

Be ready to share a specific challenge, detailing your thought process, the actions you took, and the outcome. Employers appreciate candidates who can reflect on their experiences and demonstrate problem-solving skills.

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How do you measure the success of a merchandising strategy?

Discuss the key performance indicators you use to measure success, such as sales growth, inventory turnover, and customer feedback. Illustrating your understanding of these metrics will show your strategic mindset toward achieving results.

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How would you approach setting a merchandising strategy for a new product category?

Outline a structured approach involving market research, competitive analysis, and alignment with business objectives. It's important to show that you can tailor strategies to fit different product categories and customer needs.

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What techniques do you use to motivate and develop your merchandising team?

Talk about your coaching methods and strategies for identifying talents within your team. A positive focus on team growth and performance helps demonstrate your leadership capabilities and commitment to nurturing a high-performing environment.

Join Rise to see the full answer
Why do you want to work as a Merchandise Manager at H&M Group?

Your answer should reflect a genuine passion for H&M Group’s mission, values, and culture. Highlight your alignment with their goals in fashion, sustainability, and inclusivity, indicating how you see yourself contributing positively to these aspects.

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Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.

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DATE POSTED
March 9, 2025

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