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Account Specialist, Chronic Migraine - South Manhattan, NY

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.

Responsibilities

  • Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.
  • Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources
  • Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.
  • Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.
  • Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.
  • Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required
  • Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice
  • Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements
  • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings
  • Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred. Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$85000 / YEARLY (est.)
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What You Should Know About Account Specialist, Chronic Migraine - South Manhattan, NY, AbbVie

As an Account Specialist for Chronic Migraine at AbbVie, you'll play a pivotal role in enhancing the lives of patients through innovative treatment solutions. This position is a fantastic opportunity for someone who is passionate about making an impact in the healthcare industry while working closely with community practices and health systems. Your day-to-day will involve actively promoting AbbVie’s products to health professionals across various settings, including hospitals and community practices around South Manhattan, NY. You'll develop and nurture relationships with neurology, pain medicine, and various other specialists, ensuring that they have access to the essential training and resources needed to provide the best care. The goal is to identify customer needs and leverage AbbVie's wide array of solutions to meet those needs effectively. Your skills in communication and presentation will be key as you deliver expert education and training to medical professionals and facilitate meaningful partnerships. A background in science, health, or pharmacy will serve you well, but we also value diverse experiences in technical sales. With your insight and competencies, you'll work within a collaborative team dedicated to meeting sales goals and improving patient outcomes. This journey isn’t just about hitting numbers; it's about transforming lives and creating lasting relationships within the healthcare community. AbbVie is committed to supporting you along the way with resources and continuous professional development. If you're ready to make a real difference, stepping into this role could be your next big adventure.

Frequently Asked Questions (FAQs) for Account Specialist, Chronic Migraine - South Manhattan, NY Role at AbbVie
What are the responsibilities of an Account Specialist, Chronic Migraine at AbbVie?

The responsibilities of an Account Specialist, Chronic Migraine at AbbVie include promoting the company's products to various healthcare settings such as community practices and hospitals, identifying customer needs, providing education and clinical training, and utilizing AbbVie's sales resources to reach sales goals. A critical part of the role is developing fruitful relationships with stakeholders in neurology and pain medicine, ensuring that healthcare providers understand and use the products effectively.

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What qualifications are needed for the Account Specialist position at AbbVie?

To qualify for the Account Specialist role at AbbVie, candidates typically require a bachelor’s degree in a health-related field or equivalent industry experience. At least five years of technical experience, with a preference for three or more years in sales, is ideal. Applicants must also be able to meet health care industry representative credentialing requirements, and valid driving credentials are necessary for the travel involved in the role.

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How does AbbVie support its Account Specialists in their roles?

AbbVie supports its Account Specialists through various resources aimed at enhancing productivity and growth, including comprehensive training programs, access to sales and marketing data, and collaborative opportunities with other specialists. The company encourages ongoing professional development so that its employees are equipped to effectively communicate and deliver essential information to healthcare providers.

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What is the career path for an Account Specialist at AbbVie?

The career path for an Account Specialist at AbbVie can be expansive, as top performers often move into senior sales, management roles, or specialized positions within the company. Continued success in this role opens up opportunities for advancement and the potential to lead teams, manage larger accounts, or transition into marketing or training roles, all while maintaining a focus on improving healthcare outcomes.

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What are common challenges faced by Account Specialists at AbbVie?

Common challenges for Account Specialists at AbbVie include navigating complex healthcare systems and managing relationships with multiple decision-makers. Additionally, staying updated with the latest medical advancements and understanding diverse customer needs requires continuous learning and flexibility. The ever-evolving nature of the healthcare landscape can also present challenges in maintaining product knowledge and compliance with industry regulations.

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Common Interview Questions for Account Specialist, Chronic Migraine - South Manhattan, NY
Can you describe your experience in sales, specifically related to healthcare products?

Absolutely! When answering this question, be sure to detail your previous sales roles, emphasizing any relevant experiences in the healthcare field. Discuss specific products or services you've promoted, the strategies you employed, and the results you achieved. Highlight your ability to build relationships and understand customer needs, as these are critical components of the Account Specialist role.

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How do you handle objections from healthcare professionals during sales presentations?

Handling objections requires empathy and understanding the customer's perspective. In your response, share specific examples of how you've successfully navigated objections in past roles. Highlight your active listening skills and your approach to addressing concerns by providing relevant information that alleviates the professional's apprehensions while reinforcing the value of the product.

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What strategies will you use to develop relationships with healthcare professionals?

Discuss your interpersonal and communication skills that enable the building of solid relationships. You might mention your approach to understanding their unique needs, maintaining regular communication, and offering valuable resources or support. It's best to provide examples of how you've fostered relationships in your previous roles or how you plan to do so at AbbVie.

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Can you explain how you prioritize your sales activities in a competitive environment?

You can approach this question by explaining your time management strategies and how you set priorities based on potential impact. Discuss your use of data and resources to identify high-value targets and how you balance time between new customer acquisition and nurturing existing accounts to ensure sustained success.

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What do you know about AbbVie’s products and their applications?

This is a great opportunity to showcase your research and knowledge about AbbVie and its product portfolio. Discuss what you know about their innovative treatments and how they address chronic migraine, emphasizing the impact they have on patients’ lives. Being well-informed about the company's mission and product offerings will reflect your genuine interest in the role.

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Describe a time when you successfully trained a team or colleagues.

When answering this question, reflect on a specific instance where you guided team members through a complex topic. Discuss your training style, how you ensured comprehension, and any feedback you received. Highlight your ability to adapt your training to meet the needs of different audiences, as this aligns well with the responsibilities of an Account Specialist.

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What motivates you in a sales role within the healthcare industry?

Discuss your intrinsic motivations, such as the desire to help improve patients' lives through effective products or the challenge of meeting and exceeding sales targets. You can mention your passion for building meaningful relationships with healthcare providers and helping them find solutions that align with patient care.

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How do you stay updated on industry trends and changes within healthcare?

Share your strategies for staying informed, such as following healthcare news, attending relevant conferences, or participating in professional organizations. Mention any specific resources or publications you rely on to maintain current knowledge sobre the industry trends that could impact your work as an Account Specialist.

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What would you say is your biggest strength relevant to this role?

Choose a strength that directly relates to the responsibilities of an Account Specialist. You might say you're an excellent communicator, a strong relationship builder, or have a proven track record in sales. Be prepared to provide examples or stories to illustrate how this strength has benefited you in previous roles and will help you succeed at AbbVie.

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Why do you want to work as an Account Specialist for AbbVie?

Your answer should reflect your understanding of AbbVie's mission and values, and how they resonate with you personally. Discuss your enthusiasm for innovative healthcare products and your desire to make a meaningful impact on patients' lives. Emphasize your alignment with the company's goals and your eagerness to contribute to its success.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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