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Job details

Director Workplace Design

Company :

Highmark Health

Job Description : 

JOB SUMMARY

This job is responsible for leading the Workplace Design Team for Corporate Real Estate Services as it relates to the enterprise real estate portfolio strategy, occupancy planning, architectural design from test-fit through full construction documentation for bidding and permitting, and construction administration. Additional responsibilities include leading the design team in selection and maintenance of Corporate Design Standards, maintenance of real estate portfolio as-built drawings, signage design, and space assignment. Works closely with Business Client Relationship Management teams to understand Business needs and provide design and occupancy solutions. Maintains relationship with the internal and external teams with timely and accurate project design updates and support. Participates in relationships with external partners, (i.e. preferred design and construction vendors, etc.). Requires knowledge and experience in management of a design team, architectural design and construction fundamentals; still acquiring higher-level knowledge and skills. Incumbent must assure that the quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion be considered in carrying out the duties and responsibilities of this position. 


ESSENTIAL RESPONSIBILITIES

  • Design and Construction Documentation Support - Strategic Planning (occupancy and block planning), programming, test-fits, Client presentations, schematic design through construction documents for permitting and bidding. Site verifications. Code analysis. Provide support drawings for phasing, moves, furniture, etc. Drawing coordination with MEP, security, signage, furniture, etc. Provide Construction admin support with RFI's, submittals, site visits, project meetings, etc.  Work closely with Project management team on all design projects; from test-fits, estimating/planning, construction docs, construction admin, etc. 

  • Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

  • Occupancy Analysis - Analyze overall real estate portfolio for efficiency opportunities, business unit alignments and cost savings. Access internal HR reporting and IWMS systems data. Understand enterprise organizational structure

  • Team engagement and mentoring - provide guidance and mentoring to junior design team members for exposure to detailing, construction documentation, code analysis, construction work, etc. 

  • Corporate Standards - Work closely with Workplace Environment Specialist to support the evaluation, documentation and maintenance of Corporate Standards which includes space standards, floor plans, finishes, equipment, employee space policies, environmental requirements, etc. On-going internal review and evaluation of existing standards for use and improvement. 

  • National contracts and preferred vendors - Assist with opportunities to build partnerships with design and engineering partners. Participate in RFP reviews and evaluate proposals and recommendations. Maintain partnership relationships through quarterly meetings, setting expectations, deliverables, updates, contract/pricing changes. 

  • Other duties as assigned or requested.

EXPERIENCE

Required

  • 10 years of experience in commercial building construction, construction management, project management, engineering or architectural design.

  • 10 years of experience in architectural design and construction documentation 

  • 7 years of experience and proficiency in federal, state, location building codes, life safety, International Construction Code (ICC), BOCA, ADA, OSHA regulations

  • 7 years of experience and proficiency in Computer Aided Design (CAD), Revit, 3-D modeling, Adobe, Microsoft office software, etc. 

  • 5 years of experience in Management or leadership role

  • Familiarity with building out corporate office spaces, retail spaces, or print shop and warehousing.


Preferred

  • 3 years of experience in corporate or commercial real estate

SKILLS

  • Strong and effective verbal and written communication skills. Effective presentation skills to include verbal and written communications to present complex topics in a concise manner to audiences at various levels and in various sizes

  • Provides strong communication skills to all related parties from internal teams to external vendors

  • Proven leadership skills - ability to motivate others to achieve results in a matrixed environment

  • Knowledge of industry and market trends to develop and champion long-term strategies. Extensive knowledge of assessing and recommending creative and time-sensitive solutions

  • Self confident with an ability to accept and respond to challenges in a positive manner. Ability to work independtly to achieve assigned tasks and goals consistent with corporate and departmental policies and procedures

EDUCATION

Required

  • Bachelors degree in architecture or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree


Preferred

  • None


LICENSES or CERTIFICATIONS

Required

  • Valid PA State Driver's License 

  • Architect (PA RA licensure)


Preferred

  • NCARB Certification 

  • Project Management (PMP)

     
Language (Other than English):

up to Two

Travel Required:

25% - 50%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type (enter from JDQ)

Office-Based or Remote Position

Physical work site required

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Workplace Design, Highmark Health

Are you an innovative leader with a passion for creating intelligent and inspiring workspaces? Highmark Health is seeking a Director of Workplace Design to join our talented team in Pittsburgh, PA. In this key role, you will lead our Workplace Design Team within Corporate Real Estate Services, at the forefront of shaping our enterprise real estate portfolio strategy. Your responsibilities will range from occupancy planning and architectural design, starting with test-fits to full construction documentation, all the way through to permitting and construction administration. You will not only be overseeing the design process but also maintaining high Corporate Design Standards and keeping our real estate portfolio visually and functionally appealing. Collaboration is key – you’ll work closely with our Business Client Relationship Management teams to understand diverse business needs and provide tailored design solutions. With over a decade of experience in commercial building construction and a knack for project management, you’ll bring a wealth of knowledge in architectural design, construction documentation, and federal/state building codes. Your leadership will help grow your team, ensuring quality services are delivered, while fostering a creative, innovative, and welcoming work environment. If you have the vision to drive the design of vibrant workspaces and meet unique corporate standards, apply now and help us redefine workplace design at Highmark Health!

Frequently Asked Questions (FAQs) for Director Workplace Design Role at Highmark Health
What are the responsibilities of the Director Workplace Design at Highmark Health?

As the Director of Workplace Design at Highmark Health, you'll oversee the entire design process within Corporate Real Estate Services. This includes leading occupancy planning, architectural design from test-fits to construction documentation, and ensuring compliance with corporate design standards. You will also connect closely with various teams to ascertain their design needs and maintain relationships with external partners and contractors.

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What qualifications are required for the Director Workplace Design position at Highmark Health?

Candidates for the Director of Workplace Design role at Highmark Health should ideally possess a Bachelor's degree in architecture or a related field, along with at least 10 years of experience in architectural design and construction documentation. Additionally, proficiency in federal, state, and local building codes, as well as in CAD and Revit software, is essential for success in this position.

Join Rise to see the full answer
What leadership skills are important for the Director Workplace Design at Highmark Health?

Effective leadership is crucial for the Director of Workplace Design role at Highmark Health. Strong communication skills are needed to motivate and guide team members, while proven experience in coaching and staff productivity will be essential. The ability to navigate a matrixed environment and foster partnerships with external vendors also significantly contributes to the success of this role.

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What types of projects will the Director Workplace Design handle at Highmark Health?

In the Director of Workplace Design position at Highmark Health, you'll be involved in a variety of projects, including corporate office spaces and commercial real estate developments. Key projects may involve strategic planning for space efficiency, evaluation and maintenance of corporate design standards, and collaboration with architects and contractors on-site from planning to execution.

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What type of experience is beneficial for the Director Workplace Design role at Highmark Health?

For the Director of Workplace Design role at Highmark Health, a strong background of at least 10 years in commercial building construction, architectural design, or project management is beneficial. Experience in corporate environments or commercial real estate provides an edge, especially with familiarity in working with design and construction vendors on large-scale projects.

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Common Interview Questions for Director Workplace Design
Can you explain your approach to workplace design and how it aligns with corporate needs?

When discussing your approach to workplace design, be specific about how you align design with business objectives. Mention examples where you've analyzed workplace needs and implemented changes that enhanced productivity and employee satisfaction. Highlight your experience in collaborating with various teams to customize designs that reflect corporate culture.

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How do you ensure project deadlines are met while maintaining high design standards?

To ensure project deadlines are met, I prioritize effective project management, including clear communication with team members and stakeholders. I regularly review project timelines, using tools that assist in tracking progress, and I emphasize the importance of maintaining quality throughout every stage of the design process to achieve compliance with corporate standards.

Join Rise to see the full answer
Describe a time when you had to resolve a conflict during a design project.

In conflict situations, I believe in open communication. I would describe an instance where you listened to all parties involved, facilitated discussions, and worked towards a solution that felt fair to everyone while keeping the project's best interest in focus. This showcases your leadership and mediation skills.

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What experience do you have with sustainable design practices?

I have been actively involved in incorporating sustainable design practices into many projects. Share specific examples where you've integrated sustainability, such as energy-efficient systems or eco-friendly materials, that not only reduced carbon footprint but also appealed to a growing eco-conscious workforce.

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How do you stay updated with the latest trends in workplace design?

I regularly attend industry seminars, engage in professional networks, and subscribe to relevant design publications. Discuss how you utilize these platforms to gain insights into emerging trends and incorporate innovative ideas into your projects for better efficiency and creativity.

Join Rise to see the full answer
How do you prioritize features when designing a workspace?

Prioritization starts with understanding client and employee needs. I often conduct surveys or workshops to gather input, which allows me to focus on essential features that enhance functionality, collaboration, and comfort within the workspace, ensuring that the end product meets real user needs.

Join Rise to see the full answer
What software tools do you utilize in the design process?

I have extensive experience with software such as CAD, Revit, and Adobe Creative Suite to create detailed designs and presentations. Discuss how each tool contributes to the design process and enables better communication with stakeholders.

Join Rise to see the full answer
How do you mentor junior team members in design and construction documentation?

Mentoring involves providing hands-on guidance and encouraging questions. I often involve junior team members in projects, allowing them to experience challenges firsthand while providing constructive feedback and sharing resources that foster their growth in detailing and construction documentation skills.

Join Rise to see the full answer
What steps do you take to ensure compliance with building codes and safety regulations?

Ensuring compliance starts with thorough knowledge of existing codes which I maintain by reviewing changes regularly. In projects, I involve legal and safety experts to audit designs before execution and arrange timely inspections throughout the project to adhere strictly to regulations.

Join Rise to see the full answer
How do you build relationships with external partners and vendors?

Building strong relationships involves regular communication and transparency. I maintain quarterly reviews with partners and vendors to set clear expectations and deliverables. Emphasizing mutual respect and collaboration helps cultivate partnerships that contribute positively to project outcomes.

Join Rise to see the full answer
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Full-time, on-site
DATE POSTED
April 12, 2025

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