Job details

Benefits Administration - Technology Specialist

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Job Purpose:

The BenAdmin Technology Specialist supports the technology vision, training and strategy of our technology systems. This position works as an integral part of the Experience Team and is responsible for the onboarding of new clients, group renewal process and technology support to ensure a pleasant client experience.

Duties and Responsibilities:

Premier user for BenAdmin system.
Responsible for client onboarding, group renewal process and updates to the BenAdmin System.
Support Experience Team with technical issues and provide ongoing training as needed.
Assist supervisor with ongoing trainings, documents, and presentations for internal staff.
Perform cross company system audits, updates and take preventative measures to prevent financial risk to the company and its clients.
Technology trainer for monthly client Passport meetings.
Responsible to research and prepare monthly client alerts and newsletters.
Stay abreast of Ben Admin technology, submit escalated service tickets and enhancement requests, as necessary.
Assists in the set-up and monitoring of EDI files.
Maintains positive relationships both internally and externally
Maintain HUB Values including HIPPA Compliance.
Ensures we are meeting HUB turn-around times.

Qualifications:

Work experience:

1-2 years working for a carrier or brokerage firm.
Experience with benefits and enrollment systems preferred.

Education:

High School Diploma

Knowledge and Skills:

Strong verbal and written communication skills
Analytical and problem-solving abilities
Proficient in Microsoft Office – intermediate to expert user level preferred.
Excellent organizational skills
Ability to work well under pressure with attention to detail
Team oriented self-starter with ability to prioritize, monitor and control workflow deadlines and be flexible
Detail oriented
Sense of urgency
Understanding of benefits & benefit terminology
Proficient typing ability
High degree of independence and problem-solving skills

Working conditions:

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Physical requirements

None

Direct reports

N / A

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Benefits Administration - Technology Specialist, HUB International

Are you ready to take on an exciting challenge in the world of benefits technology? HUB International Limited is looking for a Benefits Administration - Technology Specialist to join our fantastic team in Sandy, UT! In this role, you'll be the go-to expert in our BenAdmin system, working side-by-side with the Experience Team to ensure a seamless onboarding process for new clients and facilitate group renewals. Your expertise will extend to providing technology support to both clients and internal staff, ensuring everyone has the tools and knowledge they need to succeed. With hands-on responsibilities including conducting system audits, preparing insightful client alerts and newsletters, and maintaining strong relationships both internally and externally, you'll play a vital part in enhancing the overall client experience. Your training skills will shine as you support monthly client Passport meetings, contributing to a collaborative and high-performing environment. To thrive in this position, you should have 1-2 years of experience in a similar role, preferably in a carrier or brokerage environment, and a keen understanding of benefits and enrollment systems. We're looking for a team-oriented, self-starter who excels in communication and possesses excellent organizational skills. If you are detail-oriented, able to keep a sense of urgency, and have strong analytical skills, then this is the perfect opportunity for you to grow your career while positively impacting others. Come and be a part of a company that values diversity and fosters a supportive workplace culture!

Frequently Asked Questions (FAQs) for Benefits Administration - Technology Specialist Role at HUB International

What are the primary responsibilities of a Benefits Administration - Technology Specialist at HUB International?

As a Benefits Administration - Technology Specialist at HUB International, you will support the technology vision and strategy of our systems, handling client onboarding, managing the group renewal process, and providing ongoing support for our BenAdmin system. You'll also conduct system audits, prepare client communications, and assist in training both clients and internal staff.