Senior Business Systems Analyst, Legal Operations
HubSpot’s Legal & Compliance team serves as a key building block for our company, supporting the growth and development objectives of the business. Our team supports all areas of the business, including employee growth, product development, sales and services, mergers & acquisitions, data privacy and compliance, and more! To drive growth and innovation, we are looking for a curious and proactive operations professional who is passionate about achieving operational excellence for our Legal and Compliance teams.
A primary responsibility of the team as we support HubSpot through this period of growth is to drive a technology roadmap that solves for our most critical scaling pain points. As a Senior Business Analyst joining our team you’ll be responsible for implementing and supporting core technologies, building and improving processes, and leveraging data to help inform decisions that will solve for scale without sacrificing user experience. You will drive initiatives that solve for our customers, our business, and our team. You will work closely with teams to deeply understand business challenges and develop solutions, and you will partner closely with our Employee Technology, Sales, Finance, and FinTech stakeholders to ensure we’re solving for the end to end experience.
In this role, you’ll get to:
- Collaborate with internal users and business teams to understand their needs and act as their technical advisor and problem solver
- Leverage your deep understanding of Legal & Compliance processes and systems to design and implement value add solutions in a large-scale environment.
- Become the SME on a few specific systems: fully understand the business use case, challenges, and systems configuration as well as how it fits into our broader systems landscape.
- Create and deliver on a technically feasible roadmap and advocate for iterative development, simplicity, reliability, and value
- Configure in-app functionality, create integrations to and from SaaS applications using flow-based tools such as Workato, and own the implementation of our solution end-to- end.
- Monitor industry trends to identify opportunities for leveraging AI and other emerging technologies to enhance operational efficiency and drive innovation.
- Collaborate with Engineers where needed for rapid time to value
- Work with Employee Tech, Fin Tech and other stakeholders to assess requirements, evaluate options, define integration needs and technical architecture to design the solution.
- Enable data driven insights by making data more accessible, developing and reporting on key performance indicators.
We are looking for people who:
- Has a deep understanding of contract lifecycle management (CLM) systems, document operations, and enterprise service management tools.
- Has an eye for identifying overly complex processes and developing simple and scalable alternatives using technologies like webhooks and iPaaS (Workato expertise a plus)
- Proficient (with hands on experience) in the technical areas of SaaS application management, app configuration and integration design
- Data-driven and are proficient in gathering KPIs and metrics to demonstrate the value, performance and adoption generated by HubSpot's various technologies
- Can sift through the business requirements to identify the most impactful solutions.
- Can articulate a clear vision and roadmap and have lead cross-team executions for impactful business outcomes
- Confident in managing a product vision and have established clear priorities that inform a broader roadmap
- Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
- Are passionate about collaboration and effective communication across the business.
- Thrives on organization, effective communication, impactful project management and autonomy.
Cash compensation range: 115400-184600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
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Join the vibrant Legal & Compliance team at HubSpot as a Senior Business Systems Analyst and become instrumental in supporting our growth journey. In this role, you will be at the intersection of technology and operations, ensuring that all our business units, from Employee Technology to Sales and Finance, operate seamlessly as we tackle the complexities of an expanding company. You will be your team’s go-to advisor, harnessing technology to streamline processes related to contract lifecycle management and document operations. Collaborating with various stakeholders, you’ll analyze challenges, design strategic solutions, and implement systems that prioritize user experience. Your day-to-day will involve crafting a roadmap that balances simplicity and functionality, optimizing SaaS applications through configurations and integrations. Additionally, you'll keep an eye on industry trends to explore how innovations, including AI, can elevate our operational efficiency. We believe in transparency and collaboration, and you will thrive here if you possess excellent communication skills and a passion for fostering connections. We want someone who can translate complex business needs into impactful technological solutions. If you have a knack for making data more accessible and actionable, plus the expertise to guide your teams through technical challenges, this could be the perfect opportunity for you at HubSpot.
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HubSpot is an American AI-powered customer relationship management platform founded in Boston in 2016 that helps millions of businesses grow worldwide.
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