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Delivery Driver - job 4 of 5

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Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Delivery Driver

Department: Grocery

FLSA: Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies

Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Delivers products to customers, collects payment, and makes change for payment when necessary.
Returns payments and beginning cash to store.
Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Assists in other areas of store as needed.
Performs other job-related duties and special projects as required.
Facilitates the maintenance and upkeep to delivery vehicles.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Good verbal and written communication skills
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
Ability to identify problems, develop and execute solutions
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

Education and Experience

No specific education required

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction
Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination

Working Conditions

This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.

Equipment Used to Perform Job

Delivery vehicle, telephone

Special Requirements

Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle

Financial Responsibility

Responsible for payments received for delivery of products when applicable

Contacts

Has daily contact with store personnel, customers, and the general public

Are you ready to smile, apply today.

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Delivery Driver, Hy-Vee

Join the Hy-Vee team as a Delivery Driver at our Des Moines location on Fleur Drive! At Hy-Vee, we pride ourselves on our exceptional customer service, which starts with a friendly workforce that embodies our promise of 'a helpful smile in every aisle.' As a Delivery Driver, you’ll play an integral role in ensuring that our customers receive their grocery orders on time and in perfect condition. Your responsibilities will include promptly delivering products, providing excellent customer service, and ensuring that our delivery vehicles are clean and well-maintained. We're looking for someone who can work effectively with coworkers, engage with customers on a personal level, and always put a smile on their face, even on the busiest of days. You'll need to be reliable, have a valid driver’s license, and be physically able to handle some lifting, so we can count on you to deliver our products efficiently. If you have a growth mindset and are results-oriented, you’ll thrive in our dynamic environment. With your commitment to Hy-Vee's mission and dedication to professionalism, together we can make grocery shopping a delightful experience. So, are you ready to hit the road with us? Apply today and become a vital part of our Hy-Vee family!

Frequently Asked Questions (FAQs) for Delivery Driver Role at Hy-Vee

What are the primary responsibilities of a Delivery Driver at Hy-Vee?

As a Delivery Driver at Hy-Vee, your primary responsibilities include providing efficient and friendly customer service, delivering groceries to customers, maintaining the cleanliness of the delivery vehicle, and upholding food safety standards. You will also be responsible for collecting payments and ensuring that deliveries are made in a timely manner.