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Meat Department Manger

Additional Considerations (if any):

Must be 18+

-

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Meat Department Manager

Department: Meat

FLSA: Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations; Perishables; Health Wellness Home

Positions that Report to you: Department Employees

Primary Duties and Responsibilities:

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they’re looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Determines department goals with store director.
  • Determines weekly work schedule and establishes a daily work plan for the department.
  • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Communicates with employees regarding sales and ideas.
  • Handles and satisfies customer issues.
  • Figures retail pricing and ensures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays and works in the sales area.
  • Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Supervisory Responsibilities:

  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and salary increases.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to do logical or scientific thinking to solve problems with several abstract and concrete variables.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.

Education and Experience:

High School or equivalent, Computer meat program, Hy-Vee food safety training, Dale Carnegie is encouraged. Over one year of related work experience preferred.

Physical Requirements:

  • Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Power ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Rotisserie, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system.

Confidentiality:

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Financial Responsibility:

Responsible for company assets including equipment and merchandise. 

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Are you ready to smile, apply today.  

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Meat Department Manger, Hy-Vee

As the Meat Department Manager at Hy-Vee in Oregon, WI, you're stepping into a truly vital role that’s all about creating an amazing shopping experience while leading a fantastic team. Imagine being the cornerstone of the freshest meats and ensuring every customer leaves with a smile. Your energetic leadership will set the standards for customer service and employee interactions, while also maintaining a keen focus on cleanliness and sanitation. You'll collaborate with the Store Manager and Assistant Managers to achieve department goals, ensuring your team is not just a group of employees, but a family that thrives on flexibility and camaraderie. Getting involved with customers and learning their names is key – you’ll not only assist them with finding products but will foster relationships that keep them coming back. Your responsibilities also include managing inventory, conducting product orderings, and aiding in promotions while keeping a watchful eye on quality and prices. If you're passionate about service, teamwork, and quality, then you’ll feel right at home at Hy-Vee. So, if you're ready to lead a team dedicated to a ‘helpful smile in every aisle,’ we encourage you to apply today!

Frequently Asked Questions (FAQs) for Meat Department Manger Role at Hy-Vee
What are the primary responsibilities of a Meat Department Manager at Hy-Vee?

As a Meat Department Manager at Hy-Vee, you will oversee the delivery of fresh, high-quality meat while maintaining exceptional standards of customer service, employee relations, and cleanliness. Your daily responsibilities will include supervising department staff, managing inventory, setting pricing, and enhancing the overall shopping experience for customers. You'll also be accountable for maintaining food safety standards and ensuring compliance with company policies.

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What qualifications are needed to be a Meat Department Manager at Hy-Vee?

To qualify for the role of Meat Department Manager at Hy-Vee, you typically need a high school diploma or equivalent, along with a year of relevant work experience. Familiarity with meat processing and food safety protocols is essential. Additionally, successful completion of Hy-Vee’s food safety training and other internal programs will be beneficial. Strong interpersonal skills and the ability to work in a fast-paced environment are also crucial.

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What kind of work environment can a Meat Department Manager expect at Hy-Vee?

At Hy-Vee, a Meat Department Manager can expect a dynamic and fast-paced work environment filled with energetic team interactions and continuous customer engagement. You will frequently handle various physical tasks and work closely with a diverse group of individuals. The position can expose you to daily challenges, including temperature changes and the use of machinery, making adaptability and a proactive attitude essential.

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How does a Meat Department Manager ensure quality at Hy-Vee?

A Meat Department Manager at Hy-Vee ensures quality by implementing strict hygiene standards, conducting regular inventory checks, and monitoring the freshness of the products. You will also oversee the proper storage and handling of items to prevent spoilage and maintain product integrity. Regular communication with staff regarding sales trends and best practices will reinforce the focus on quality in every aspect of the department.

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What skills are essential for a successful Meat Department Manager at Hy-Vee?

Essential skills for a Meat Department Manager at Hy-Vee include strong leadership capabilities, excellent customer service skills, and the ability to analyze sales data effectively. You should also possess strong problem-solving skills and have the capacity to train and supervise a diverse team while maintaining a positive work culture. Proficiency in managing budgets and understanding market trends will also be beneficial.

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Common Interview Questions for Meat Department Manger
What strategies would you use to maintain high customer service standards as a Meat Department Manager?

As a Meat Department Manager, maintaining high customer service standards involves training staff to greet customers warmly, actively listening to their needs, and ensuring quick and effective resolution of any issues. I would foster a friendly environment where staff feel empowered to assist customers and uphold cleanliness and product presentation in the department.

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How do you handle conflicts among employees in the Meat Department?

Handling conflicts among employees requires a proactive approach. I'd encourage open communication, listen to both sides, and mediate conflicts by identifying common ground. It's vital to maintain a positive team atmosphere, so team-building activities can be a helpful strategy in fostering better relationships among staff.

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Can you describe a time you improved sales in your previous position as a Meat Department Manager?

In my previous role, I analyzed sales data to identify popular products and set up targeted promotions. By adjusting our marketing strategies and enhancing product displays, we saw a significant increase in sales. Collaborating closely with my team also helped streamline our sales process, driving customer interest and purchases.

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What role does teamwork play in your approach to managing the Meat Department?

Teamwork is crucial in managing the Meat Department as it ensures that everyone is aligned towards common goals. I prioritize collaboration by fostering an environment where team members support each other’s tasks, enhancing not only productivity but also job satisfaction among staff. Celebrating team successes is also vital in building morale.

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How would you approach training new staff in the Meat Department?

When training new staff in the Meat Department, I would develop a comprehensive onboarding plan that includes shadowing experienced employees, hands-on practice, and safety training. Regular feedback sessions and encouragement to ask questions will ensure that the new hires feel supported and confident in their new roles.

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What is your approach to maintaining inventory control?

My approach to maintaining inventory control involves regular stock audits, utilizing inventory management systems to track product flow, and forecasting demand based on sales trends. This proactive method helps prevent overstock or shortages and ensures that we always have the freshest products available for customers.

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How do you stay informed about meat industry trends?

Staying informed about meat industry trends requires ongoing education and networking. I regularly attend industry seminars, subscribe to pertinent publications, and connect with other professionals in the field. This helps me bring the latest trends and best practices back to my team in the Meat Department.

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Can you explain how you ensure compliance with food safety regulations?

Ensuring compliance with food safety regulations involves training all team members on hygiene practices, regularly checking equipment, and maintaining clear documentation of our safety procedures. I also ensure that we stay updated on local and federal regulations and conduct routine audits to uphold the highest standards.

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What would you do if a customer expressed dissatisfaction with a product?

If a customer expressed dissatisfaction, I would listen attentively to their concerns, empathize with their experience, and immediately seek a resolution. Whether it involves a refund, replacement, or addressing their feedback to improve our service, it’s essential to leave the customer feeling valued and heard.

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How would you foster a positive team atmosphere in the Meat Department?

To foster a positive team atmosphere, I would encourage open communication and regular team meetings where everyone can share ideas and feedback. Celebrating achievements, both big and small, and organizing team-building activities are also excellent strategies for strengthening relationships and enhancing camaraderie within the department.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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