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Clinical Trial Liaison

Clinical Trial Liaison

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

ICON’s field-based Clinical Trial Liaisons are highly trained site engagement specialists who support clinical trials by providing scientific and clinical support to investigators and site staff to ensure study sites have a thorough understanding of the study design and procedures so that clinical trial goals are achieved. The CTL also functions as a recruitment specialist in developing and optimizing strategies at site and study level to drive successful patient enrollment. This is a field position that thrives engaging on site and at industry meetings / conferences where driving strategies to widen access for patients and executing them occur.  The ideal candidate will have experience collaborating cross-functionally with key stakeholders including medical & scientific leaders, advocates, and key decision makers across the ecosystem translating best practices to local tactical action. 

What to bring to the role

  • A scientific and clinical network and networking skills
  • Demonstrated success in persuasion, influence, and negotiation
  • Ability to discuss and apply technical/scientific/clinical knowledge
  • Strong communication and presentation skills in local (medical) language(s)
  • Knowledge of local healthcare landscape
  • Business, technical, and analytical skills
  • Willingness and flexibility to learn new Therapeutic Areas s and products
  • Cultivate relationships and recruit the most appropriate sites to participate in trials
  • Critical thinking and operational expertise
  • Fluency in English and local country language

Your experience

  • A doctoral degree, M.D., PharmD or PhD is required
  • Experience in a clinical research environment in Pharma, Biotech, or CRO in scientific and/or clinical operations is preferred
  • Broad scientific and medical knowledge with an understanding of clinical development
  • Excellent interpersonal skills with the ability to develop relations with internal and external stakeholders
  • Proactive and self-motivated with the demonstrated ability to work collaboratively and independently
  • Position is home or office-based – ability to travel up to  ~75%

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family’s needs.

  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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What You Should Know About Clinical Trial Liaison, ICON

As a Clinical Trial Liaison at ICON plc, you will play a pivotal role in the heart of clinical research within Canada. ICON is not just a workplace; it’s a community striving for innovation and excellence in healthcare. In this field-based position, you will not only support clinical trials but also ensure that investigators and site staff fully grasp study designs and procedures. Your expert knowledge and engaging approach will help drive successful patient enrollment by developing strategies tailored to individual sites. Collaboration is key in this role as you'll interact with medical leaders and stakeholders while translating clinical practices into actionable steps. We’re looking for someone with a scientific background, excellent communication skills, and the ability to thrive in a dynamic environment. With the expectation of substantial travel, your flexibility and willingness to learn new therapeutic areas will make you an invaluable part of our team. At ICON, we value your potential and offer comprehensive benefits to support your well-being and professional growth. Join us, and be instrumental in shaping the future of clinical development while enjoying the perks of a diverse and rewarding workplace culture.

Frequently Asked Questions (FAQs) for Clinical Trial Liaison Role at ICON
What are the primary responsibilities of a Clinical Trial Liaison at ICON plc?

The Clinical Trial Liaison at ICON plc is primarily responsible for providing scientific and clinical support to investigators and site staff, ensuring they understand the study designs and procedures. Additionally, the liaison plays a crucial role in site engagement, recruitment of participants, and developing strategies to optimize patient enrollment, making them a key player in the success of clinical trials.

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What qualifications are necessary to become a Clinical Trial Liaison at ICON plc?

To qualify for the Clinical Trial Liaison position at ICON plc, candidates must possess a doctoral degree, such as an M.D., PharmD, or PhD. Experience in clinical research within Pharma, Biotech, or CRO environments is preferred, alongside strong communication skills and the ability to navigate the local healthcare landscape effectively.

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What skills are essential for a successful Clinical Trial Liaison at ICON plc?

Essential skills for a successful Clinical Trial Liaison at ICON plc include networking and persuasive communication skills, critical thinking, operational expertise, and the ability to develop relationships with both internal and external stakeholders. A proactive approach and the capability to work autonomously or collaboratively are also vital for this role.

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What does the work environment look like for a Clinical Trial Liaison at ICON plc?

The work environment for a Clinical Trial Liaison at ICON plc is a mix of home-based and field activities. The position requires the individual to travel significantly—up to 75%—to engage with clinical sites and attend industry conferences, providing a dynamic work experience in various settings.

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What benefits does ICON plc offer to Clinical Trial Liaisons?

ICON plc offers a competitive salary complemented by a robust benefits package for Clinical Trial Liaisons. Benefits include health insurance, retirement planning options, various annual leave entitlements, and resources for employee well-being, including a global assistance program. These offerings aim to support both personal and professional growth.

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Common Interview Questions for Clinical Trial Liaison
Can you describe your experience in clinical research and how it relates to the Clinical Trial Liaison position?

When answering this question, highlight specific roles you've had in clinical research and how your experiences prepared you for the Clinical Trial Liaison role. Discuss any direct involvement with clinical trial protocols, site engagement, and working with stakeholders to demonstrate your capabilities.

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How do you manage relationships with clinical site staff and investigators?

For this question, illustrate your approach to relationship management with examples. You can mention your communication strategies, the importance of active listening, and any techniques you use to build trust and rapport with site staff and investigators.

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What strategies would you use to increase patient enrollment at a clinical trial site?

In your answer, emphasize your analytical skills and creativity in developing site-specific recruitment strategies. Providing examples of past successful strategies you've implemented can demonstrate your effectiveness as a Clinical Trial Liaison.

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How do you stay updated on clinical practices and the healthcare landscape?

Discuss your commitment to continuous learning and any methods you use, such as attending conferences, reading journals, or participating in professional networks. This shows your dedication to remaining knowledgeable in the clinical trial field.

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Can you provide an example of a challenge you faced in a previous clinical trial, and how you overcame it?

Share a specific instance where you encountered a challenge, detailing the problem, your actions, and the outcome. Focus on your problem-solving skills and ability to work collaboratively to overcome obstacles.

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How do you prioritize your tasks when managing multiple clinical trial sites?

When answering, explain your organizational techniques, such as using scheduling tools, setting clear deadlines, and maintaining open communication with site staff. This will demonstrate your ability to effectively handle multiple responsibilities.

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What role does communication play in clinical trial success?

Emphasize the importance of clear communication in ensuring all parties are aligned on trial protocols and objectives. Mention that strong communication helps prevent misunderstandings and fosters collaboration, ultimately leading to a successful clinical trial.

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What techniques do you use to influence stakeholders positively?

Here, discuss your approach to persuasion, such as utilizing data-driven arguments, understanding the stakeholders' needs, and practicing empathy in your discussions. This reflects your capacity to build rapport and influence decision-making.

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Describe a time when you had to adapt quickly to a significant change in a clinical trial.

Provide a concrete example that illustrates your flexibility and adaptability. Highlight the steps you took to adjust to the change and the successful outcomes that resulted from your proactive response.

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Why do you want to work as a Clinical Trial Liaison at ICON plc?

In your response, reflect on ICON plc's mission and values, and discuss how your professional ambitions align with them. Highlight aspects of the role you find exciting and how you can contribute to their goals in the clinical development landscape.

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ICON is a values-driven, people-centric organisation. Our core values are not unique to ICON but we use these guiding pillars to stay accountable for the work that we do. We are passionate and driven and we want to deliver for our patients, our pe...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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