Program Support Coordinator (Hybrid)

The Program Support Coordinator at Imagine Pediatrics is responsible for a variety of essential tasks, including organizing and tracking projects, establishing relationships with stakeholders, and preparing necessary materials for meetings. They also coordinate communication among team members and manage inquiries from external partners to ensure a smooth operational flow.

To be considered for the Program Support Coordinator position at Imagine Pediatrics, candidates need a GED or high school diploma, with a preference for an associate degree in health-related fields or business administration. Additionally, a minimum of 2 years of administrative or program support experience, excellent communication skills, and proficiency in office software are essential.

The Program Support Coordinator plays a crucial role in supporting patient care at Imagine Pediatrics by assisting families in navigating the SSI application process, ensuring they receive all eligible benefits. They help maintain smooth operations that directly affect the quality of care that children with special health care needs receive.

Yes, bilingual proficiency in English and Spanish is required for the Program Support Coordinator position at Imagine Pediatrics. This skill is essential for effectively communicating with a diverse range of families and stakeholders.

The core values of Imagine Pediatrics, including prioritizing children, earning trust, innovating, embracing humanity, and teamwork, guide everything the Program Support Coordinator does. They are expected to embody these values in their daily tasks, interactions with families, and collaborations with team members.

When answering this question, highlight your passion for pediatric health care, any personal experiences that have shaped your view on the importance of quality care for children, and how Imagine Pediatrics' mission aligns with your values.

In your response, share a specific example where you successfully juggled several tasks. Discuss how you prioritized responsibilities, the tools you used for organization, and any positive outcomes from your efforts.

Discuss your methods for facilitating clear communication, such as regular check-ins, using project management tools, and ensuring everyone is on the same page with updates. Highlight your adaptability to different communication platforms.

Detail your approach to analysis, which might include setting measurable goals, collecting data throughout the project, and evaluating outcomes against initial expectations. Emphasize your analytical skills and attention to detail.

Describe your strategies for managing stress, such as staying organized, maintaining open communication, and seeking help when needed. Give an example of how you remained focused under pressure and achieved positive results.

This is an opportunity to share any relevant experience in healthcare settings, even if it's indirect. Discuss roles that required teamwork, understanding of healthcare processes, or interaction with patients and families.

Highlight specific instances where you built strong relationships with clients, colleagues, or vendors. Detail how these relationships positively impacted project outcomes or overall team function.

List the software programs you have experience with, emphasizing any proficiency in project management tools, spreadsheets, and communication platforms that are relevant to the Program Support Coordinator role.

Explain your systematic approach to problem-solving, including identifying issues, brainstorming solutions, and implementing the best course of action. Give an example of a challenge you successfully overcame.

Discuss the importance of diversity in a team setting, how it brings different perspectives to the table, and your own experiences working with diverse groups. Emphasize your commitment to inclusion and collaboration.