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Creator Solutions Intern

impact.com is looking for a Creator Solutions Intern to join their team, contributing to influencer marketing across various verticals and supporting campaign execution.

Skills

  • Communication skills
  • Organisational skills
  • Relationship-building skills
  • Problem-solving skills
  • Basic knowledge of Google Sheets and Slides or Excel & Powerpoint

Responsibilities

  • Supports execution from casting through reporting
  • Joins kick-off calls, noting action items and questions from clients
  • Communicates with creators, including negotiation, in partnership with Account Managers
  • Provides excellent customer service and expertise
  • Completing ad hoc tasks within the team as per the requirements

Education

  • Relevant Bachelor's Degree preferred

Benefits

  • Casual work environment
  • Flexible work hours
  • Training & Development
  • Learning opportunities
  • Internet Allowance
  • Free Certification
To read the complete job description, please click on the ‘Apply’ button
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CEO of impact.com
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What You Should Know About Creator Solutions Intern, impact.com

At impact.com, we're excited to announce an incredible opportunity for a Creator Solutions Intern to join our vibrant Cape Town team. If you're passionate about influencer marketing and eager to learn in a dynamic environment, this role might just be perfect for you! As part of our Creator Solutions team, you'll be involved in executing various influencer campaigns across diverse sectors such as fashion, parenting, technology, and more. You'll support the team in every step of campaign management, from initial casting discussions to detailed reports assessing campaign success. We pride ourselves on our collaborative culture, where your insights are valued and your contributions can truly shine. You'll play a critical role in ensuring that both our clients and creators are delighted with our offerings. With a positive attitude toward customer service and strong communication skills, you'll help us uphold the high standards we promise to our esteemed clients. We invite you to bring your creativity and problem-solving skills to our team, as you'll engage with influencers and help negotiate effective partnerships. If you have a foundational understanding of social media platforms and a keen interest in the influencer landscape, we’d love for you to apply. This role is a six-month internship, offering a hybrid work environment that allows you to enjoy the convenience of working from home, along with the energy of our in-office collaboration at least two days a week. Join us in transforming the way businesses manage and optimize partnerships, and let's make an impact together!

Frequently Asked Questions (FAQs) for Creator Solutions Intern Role at impact.com
What responsibilities does the Creator Solutions Intern have at impact.com?

As a Creator Solutions Intern at impact.com, your responsibilities will include supporting campaign execution from casting to reporting, joining kick-off calls to note action items, communicating effectively with creators in partnership with Account Managers, and ensuring both clients and creators receive excellent customer service. You'll also have the chance to engage in various tasks within the team based on current needs, so there's always room for growth and contribution.

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What qualifications are required to become a Creator Solutions Intern at impact.com?

To be considered for the Creator Solutions Intern position at impact.com, candidates should ideally have a relevant Bachelor's degree and up to 2 years of experience in influencer marketing programs. Familiarity with tasks such as budgeting, negotiation, and reporting is essential. While a previous agency experience is a major plus, possessing strong communication, organization, and relationship-building skills will also significantly enhance your candidacy for this role.

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Is previous experience necessary for the Creator Solutions Intern role at impact.com?

While previous experience in influencer marketing is preferred, it's not a strict requirement to apply for the Creator Solutions Intern position at impact.com. We welcome candidates with 0-2 years of experience who are enthusiastic about learning and growing in this field. A strong willingness to learn, adapt, and possess basic knowledge of tools like Google Sheets and Slides or Excel & PowerPoint can be sufficient for success in this role.

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What perks and benefits can a Creator Solutions Intern expect at impact.com?

As a Creator Solutions Intern at impact.com, you can look forward to a casual work environment, flexible hours, and the chance to engage in training and development opportunities. You will also receive an internet allowance, and be able to earn free certifications in affiliate and partnerships fundamentals that can benefit your future career. Our focus on personal growth and teamwork makes this internship an enriching experience.

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What does the training involve for the Creator Solutions Intern at impact.com?

Training for the Creator Solutions Intern at impact.com includes insights into our advanced partnership automation products and hands-on experience in executing influencer campaigns. You will also be able to take courses through platforms like Coursera and earn certifications that will provide you with specialized knowledge in the influencer marketing industry, enhancing your skills and confidence in the field.

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Common Interview Questions for Creator Solutions Intern
What interests you about the influencer marketing field?

When answering this question, emphasize your passion for social media, creativity, and how influencer marketing bridges the gap between brands and audiences. Share specific examples or trends that have fascinated you, and tie them back to how you see yourself contributing as a Creator Solutions Intern at impact.com.

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Can you describe a time you worked on a team to achieve a goal?

In your answer, identify a specific project where you collaborated with others and highlight your role. Mention the communication tools you used, how you divided responsibilities, and the outcome of your efforts. Align your example to the team-oriented culture at impact.com for a more compelling response.

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How would you approach communication with influencers?

Discuss your understanding of the importance of building rapport with influencers while also being professional. Highlight your negotiation skills and how you would ensure both parties are satisfied with the agreements. It's valuable to mention any previous experience or coursework related to this area, if applicable.

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What do you know about impact.com and our services?

Prepare to discuss the company’s mission, the significance of its partnership management platform, and key clients. Clearly articulate how the platform transforms influencer marketing and the value it adds to businesses. This shows your commitment to the role and your proactive approach to understanding the company.

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How do you prioritize multiple tasks when working under tight deadlines?

Share specific strategies you use to manage your time effectively, such as creating to-do lists or using project management tools. Provide examples of situations where you successfully met deadlines while maintaining quality. This aligns well with the requirements of the Creator Solutions Intern role, where multitasking is common.

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Can you give an example of a successful campaign or project you were involved in?

Select a project that demonstrates your role, the strategies you implemented, and the measurable results achieved. Focus on what you learned through that experience and how it prepared you for the Creator Solutions Intern position at impact.com. Use numbers or data to reinforce the success if applicable.

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What social media platforms are you most familiar with, and how would you use them for influencer marketing?

Discuss your personal familiarity with various platforms like Instagram, TikTok, or YouTube, and how each serves different audiences. Highlight how you would leverage your knowledge of these platforms to identify suitable influencers that resonate with the specific brand targeted by impact.com.

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How would you handle a situation where a client or influencer is unhappy?

Explain your ability to empathize and listen actively to understand the client's or influencer's concerns. Emphasize the importance of open communication and how you would aim to resolve issues by finding a mutually beneficial solution while ensuring the company’s policies are also honored.

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What do you hope to learn during your internship at impact.com?

Clearly outline your learning objectives, such as gaining insights into influencer campaign execution, understanding the complexities of partnership management, or enhancing your skills in client communication. Connecting your goals with impact.com's objectives and culture proves you’re ready to invest in your growth.

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How do you plan to stay ahead of trends in influencer marketing?

Discuss how regularly consuming industry resources, following key influencers, or attending webinars help you stay informed about emerging trends. Mention your enthusiasm for continuous learning and how you intend to apply new knowledge in your role as a Creator Solutions Intern at impact.com.

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At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...

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Internship, hybrid
DATE POSTED
March 24, 2025

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