Associate Delegate Relations Manager

As an Associate Delegate Relations Manager at Informa, your primary responsibilities include generating revenue by selling delegate places for events, identifying cross-selling opportunities in various industries, ensuring timely revenue collection, and maintaining effective communication with clients through telesales. You will also collaborate with production, sales, and marketing teams to enhance overall sales activities.

To apply for the Associate Delegate Relations Manager position at Informa, you should be a proactive individual with exceptional organizational skills and strong communication abilities. Experience in a fast-paced sales environment, along with a customer-focused approach, is essential. While specific experience may vary, qualities such as ambition and adaptability are highly valued.

The work environment for the Associate Delegate Relations Manager at Informa is dynamic and collaborative, offering a hybrid working model with three days in the office. Colleagues enjoy a friendly culture, regular social events, and participation in diverse community programs. This supportive environment fosters teamwork and personal growth within a global context.

As an Associate Delegate Relations Manager at Informa, you will receive extensive training in events and sales. This comprehensive training ensures that you are well-equipped to manage delegate relationships effectively and helps you excel in generating revenue through tailored solutions for clients. Ongoing development opportunities are also available through mentoring and digital learning platforms.

Yes, there are ample opportunities for career advancement as an Associate Delegate Relations Manager at Informa. The company encourages internal job moves and supports your career development through bespoke training and mentoring platforms, allowing you to progress within a thriving global business.

When faced with pressure to meet sales targets, prioritization is key. I focus on setting clear daily goals, tracking my progress, and maintaining open communication with my team to ensure we support each other. Staying organized helps me manage my workload effectively while consistently following up with leads.

In my previous role, I recognized a cross-selling opportunity while speaking with a client interested in a training seminar. By understanding their business needs, I tailored additional solutions, such as a related conference and bespoke workshops, leading to increased sales and enhanced client satisfaction.

Successful telesales interactions begin with thorough preparation. I research the client’s needs, develop a personalized pitch, and actively listen during the conversation. Building rapport is vital; I utilize relatable anecdotes and emphasize how our offerings align with the client’s specific needs.

I stay motivated in a sales environment by setting both short-term and long-term goals. Celebrating small wins and learning from setbacks helps maintain a positive attitude. Additionally, I enjoy collaborating with my team and supporting each other, which consistently fuels our collective motivation.

Collaboration is crucial in my role as an Associate Delegate Relations Manager. I work closely with production, sales, and marketing teams to ensure our strategies align. By sharing insights and strategies, we can enhance our collective impact on client relationships and drive revenue growth together.

Before reaching out to potential clients, I conduct thorough research on their company and industry. I analyze their previous participation in events, study their market position, and look for any recent news. This information enables me to tailor my approach and connect with them more effectively when I call.

I once had a challenging sale involving a large corporate client hesitant to invest. By nurturing the relationship, addressing their concerns, and offering custom-tailored options that highlighted our value, I successfully closed the deal. This experience reinforced the importance of persistence and relationship building in sales.

Informa's extensive global network and diverse range of events is what truly sets it apart. The company’s commitment to delivering exceptional value to organizers and attendees fosters strong relationships, making it a leader in connecting people and knowledge across industries.

I prioritize client needs by assessing the urgency and importance of each request. Utilizing project management tools helps me keep track of tasks and deadlines, ensuring I remain organized and responsive while managing various events simultaneously.

The key skills for an Associate Delegate Relations Manager include exceptional communication ability, strong organizational skills, effective problem-solving capabilities, and a proactive, customer-focused approach. Emphasizing these skills allows an individual to thrive in a fast-paced sales environment like Informa.