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Workplace Operations Leader

Company Description

Hej! We are IKEA!

One brand, a full value chain, and many, many people – that’s us in a nutshell.

Spread all over the world, we have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people.  We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

IKEA Purchasing Services (US) Inc. in King of Prussia, PA is part of our Supply Area Americas region which also has an office in Mexico City, Mexico and Curitiba, Brazil, and is a subsidiary of the Inter IKEA Group.

Job Description

IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

As Workplace Operations Leader in King of Prussia, you will be securing office routines and administration matters in the safest, most cost efficient, simple, timely and effective way and while ensuring compliance to policies and regulations. You will proactively identify areas for improvement based on understanding of business needs. 

As Workplace Operations Leaders for our King of Prussia location, your main responsibilities will be:

  • Secure compliant, efficient, cost-conscious office routines and procedures including workplace maintenance and development.
  • Responsible for operational safety and security of the office – including travel.
  • Responsible for operational supplier management - both vendor and contract management
  • Establish and secure the administration financial budget and cost, continuously using resources in an optimal way.
  • Manage relations with external authorities in cooperation with other IKEA units, securing legal compliance for workplace operations within SA locations.
  • Continuously work with improvements and actively participate in Workplace Operations Matrix.
  • Be a member of the Legal Unit Management team together with the Company Representative and representatives from People & Culture Operations and Finance Performance & Operations

Qualifications

To be successful in this position, you have high energy to drive and deliver results and support success of others; be highly motivated in securing excellence and compliance in operations; and act with integrity.

You also have the desire and drive to find common interests and agenda, to build trust and partnership to reach common goals and overall high curiosity with an innate desire to find better ways.

Additional Information

This position is based in King of Prussia, PA, USA. 

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! 

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.  

Want to learn more about current opportunities? Come say Hej (hello in Swedish) here: https://about.ikea.com/en/work-with-us 

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Workplace Operations Leader, Inter IKEA Group

Hej! IKEA is looking for a motivated and dynamic Workplace Operations Leader to join our team in King of Prussia, PA. In this role, you will oversee office routines and administrative processes, ensuring that everything runs smoothly and complies with our policies and regulations. You'll be the heartbeat of the workplace, focusing on making our operations cost-effective and simple, while also identifying areas for improvement. If you have a knack for managing supplier relationships, overseeing budgetary matters, and ensuring operational safety, this position is perfect for you. At IKEA, we encourage individualism and teamwork—after all, we believe in creating a better every day for the many people. As you collaborate with various teams, you'll be part of our Legal Unit Management team, working alongside professionals from People & Culture Operations and Finance Performance & Operations. If you’re ready to bring your energy and passion for excellence to the workplace, we want you! Join us on our journey to improve the operational efficiency of our King of Prussia location and be a part of a diverse work environment that celebrates unique perspectives.

Frequently Asked Questions (FAQs) for Workplace Operations Leader Role at Inter IKEA Group
What are the main responsibilities of the Workplace Operations Leader at IKEA in King of Prussia?

The Workplace Operations Leader at IKEA in King of Prussia is tasked with securing compliant and efficient office routines, managing workplace maintenance, ensuring operational safety and security, and handling supplier and contract management. This role also includes budgeting for office administration and building relationships with external authorities to ensure legal compliance.

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What qualifications are required for the Workplace Operations Leader position at IKEA?

To be successful as a Workplace Operations Leader at IKEA, candidates should demonstrate high energy to drive results, possess strong motivation to ensure operational excellence, and have a collaborative mindset. A background in managing supplier relations and office administrative processes is preferred, alongside a desire for continuous improvement.

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How does IKEA ensure workplace safety and compliance for the Workplace Operations Leader role?

IKEA prioritizes safety and compliance through the Workplace Operations Leader by implementing operational safety measures, continuously assessing risks, and managing relationships with external authorities. This role is crucial for maintaining a safe and compliant workplace environment in the King of Prussia office.

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What opportunities for growth does the Workplace Operations Leader position at IKEA provide?

Working as a Workplace Operations Leader at IKEA opens up numerous opportunities for personal and professional growth. This role not only allows you to enhance your leadership and management capabilities but also encourages participation in various improvement initiatives and collaboration with different teams across the organization.

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What does IKEA value in its Workplace Operations Leaders in King of Prussia?

IKEA values high energy, a proactive attitude, and the ability to build strong relationships in its Workplace Operations Leaders. Candidates who demonstrate a commitment to operational excellence, compliance, and team collaboration will resonate well with IKEA’s core values.

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Common Interview Questions for Workplace Operations Leader
Can you describe your experience with managing office operations?

In answering, focus on specific examples of how you have led office operations, emphasizing your ability to maintain efficiency, ensure compliance, and improve processes. Discuss any relevant tools or methods you used to achieve these objectives.

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How do you handle supplier relationships and contract management?

Demonstrate your strategic approach to supplier management. Discuss your experience in establishing strong partnerships, negotiating contracts, and monitoring vendor performance. Highlight any frameworks or criteria that help you assess supplier effectiveness.

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What steps would you take to ensure workplace safety?

Outline a proactive safety management plan that includes regular assessments and risk management strategies. Provide examples from your past where you successfully implemented safety measures and how they benefited the workplace environment.

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How do you ensure budget compliance in office operations?

Discuss your experience in financial planning and monitoring. Explain how you have established budgets, tracked spending, and made cost-effective decisions while maintaining operational efficiency.

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Can you provide an example of a successful improvement initiative you led?

Share a specific scenario where you identified a problem, proposed a solution, and implemented it successfully. Highlight your analytical skills and the positive outcomes from the initiative and how it aligned with company goals.

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How would you foster a collaborative environment among different teams?

Emphasize your approach to building relationships, facilitating communication, and creating opportunities for joint projects. Provide examples of how you have successfully improved collaboration in previous roles.

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What is your approach to managing compliance with external authorities?

Explain your understanding of the compliance landscape and how you've navigated regulations in past positions. Mention any specific experiences where you successfully coordinated with external regulatory bodies.

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How do you balance multiple priorities in a fast-paced work environment?

Discuss your time management strategies, such as prioritization techniques or tools that help you stay organized. Provide an example of a situation where you effectively managed competing demands and delivered results.

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What motivates you in your role as a Workplace Operations Leader?

Talk about your passion for operational excellence and the satisfaction you gain from contributing to a productive working environment. Share what drives you to succeed and how you inspire those around you.

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How do you ensure effective communication within your team?

Provide insight into your communication style and strategies for keeping everyone informed and engaged. Highlight any methods you utilize to facilitate feedback and foster an open dialogue among team members.

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IKEA offers well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to...

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DATE POSTED
April 10, 2025

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