Field Access Director, Rare Disease, Carolinas & Southeast

Title:

Field Access Director, Rare Disease, Carolinas & Southeast

Company:

Ipsen Biopharmaceuticals Inc.

 

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

The Field Access Director (FAD) is a field-based role with local management responsibilities for access and reimbursement across Ipsen's US Rare Disease portfolio. The FAD provides essential support to Healthcare Providers (HCPs), healthcare institutions, prior authorization staff, and financial counselors, facilitating patient access to Ipsen therapies through expert navigation of coverage, distribution, and copay support. Additionally, the FAD addresses patient-specific reimbursement issues including affordability, preauthorization, denials and appeals, as a HIPAA-compliant business associate.

This pivotal position collaborates with Sales, Marketing, Value & Access, Patient Services, and TFADe, delivering exceptional customer experiences, and valuable insights.

This role will have responsibility for the Carolinas and Southeast regions and reports to the Head, V&A Strategy, Marketing and Reimbursement, Rare Disease.

Main Responsibilities & Job Expectations

• Collaborate with the Ipsen Value & Access home office and field teams, sales teams, brand teams, and the IPSEN CARES Patient support hub to facilitate access by removing barriers to Ipsen’s Rare Disease product portfolio.
• Develop and manage business relationships with office staff at key accounts, including providers and specialty pharmacies, to facilitate patient access to Ipsen’s Rare Disease products.
• Oversee processes for providers to enroll patients in Ipsen patient support programs. Work directly with Patient Access Managers to resolve complex patient access questions in a timely manner.
• Assist with the design and development of access related strategies, tactics, tools, and approved materials for use in the field.
• Clearly communicate available distribution options to HCPs, hospitals, and Integrated Delivery Networks (IDNs).
• Educate HCPs and administrative staff on the Medicare Part D benefit structure and latest changes, highlighting implications for Ipsen’s product portfolio.
• Represent the Rare Disease Value & Access team and provide reimbursement and access support at professional conferences.
• Increase the awareness of, and work closely with, the IPSEN CARES Patient support hub.  Collaborate with Patient Services on individual case management needs related to HCP education on access issues.
• Serve as an internal field access expert with Ipsen’s teams (e.g., sales and account management) by providing ongoing competitive intelligence and by identifying access-related barriers.
• Support appropriate patient access for all Ipsen Rare Disease therapies by providing timely and appropriate reimbursement information related to coverage and patient out of pocket costs across all payers relevant to a provider’s patient mix.  This includes:
  • Private physician practices
  • Hospitals & academic institutions
  • Thought leaders and advocates
  • Regional and State Society advocates
• Coordinate with internal resources to support Ipsen presentations at pharmacy and healthcare conferences
• Achieve target metrics related to timely and appropriate response to customer requests for access support.
• Support strategic analysis and planning related to changes in local payer coverage policies.
• Advise Ipsen Account Teams of specific payer access challenges, and/or other access related payer trends.
• Assist in the development of access-related training programs for healthcare providers and administrative staff.
• Lead without authority to educate and maximize sales support where compliant

Knowledge, Abilities & Experience

• BA/BS in public policy, economics, business administration or life science IS required; advanced degree preferred but not required.
• Minimum 8-10 years of pharmaceutical or biotech industry experience.
• Minimum of 5+ years of directly related access and reimbursement experience with drugs or medical device products that require access and reimbursement support.
• Experience should be highly indicative of proficiency to overcome access related issues at the provider and payer level.
• Previous access and reimbursement support experience with rare disease drugs is strongly preferred.
• Expert level knowledge of insurance coverage and payment policies.
• Deep experience with specialty pharmacies and limited distribution preferred.
• Experience working with hub and patient services.
• Exceptional verbal and written communication skills, along with problem solving and organizational skills.
• Strong business, analytical, administrative, and team building skills are essential.
• Clear mastery of Medicare Part D and Commercial payer pharmacy benefits.
• Experience in launching a new specialty pharmaceutical/biologic product or new product indication.
• Knowledge of regulations and laws governing the protection of patient identifying information, and relevant laws, regulations, and policies pertaining to access offerings
• Live within the defined Carolinas or Southeast region

IPSEN is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.