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Business Solutions Analyst (GTM)

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We’re looking for a skilled and experienced Business Solutions Analyst (GTM) to join our dynamic team. The role requires good project management skills, system analysis experience and skills in Salesforce CRM and other business applications. In this role, you need to possess a deep understanding of the Sales and Marketing processes, you will be responsible for working closely with the business partners to understand their needs, design and implement solutions while providing top-quality service.

As a Business Solutions Analyst (GTM) in JFrog you will...

  • Collaborate with stakeholders, including Sales, Marketing, Customer success, finance, and product teams, to gather and analyze requirements.
  • Identify opportunities for automation and implement solutions to streamline Salesforce processes.
  • Create and maintain documentation for Salesforce configurations, customizations, and processes.
  • Manage releases, prioritize features, and define requests to developers overseas.
  • Collaborate with Salesforce administrators, developers, and consultants to drive the development and testing of integration solutions and ensure project alignment with Salesforce best practices.
  • Work cross-departmentally and across geographies with Sales, Marketing, Customer Success and Finance to improve and customize workflows, optimize efficiency, and help best utilize the tools in our stack.
  • Work with agile methodologies as part of an agile team.
  • Be part of team collaboration - participate in daily stand-ups, team meetings to discuss the projects and provide solutions to the salesforce processes.

To be a Business Solutions Analyst (GTM) in JFrog you need...

  • 5+ years of experience as a Salesforce project manager.
  • Strong understanding of systems and sales processes.
  • Quote to cash flow understanding.
  • Experience in integrating Salesforce with other systems.
  • Excellent analytical and hands-on problem-solving skills.
  • Good Technical understanding and ability to learn fast.
  • Experience in supporting a global organization across geographies and time zones.
  • Customer-focused with an ability to understand customer needs.
  • Excellent project management skills and ability to lead complex projects and rollouts.
  • Excellent time management and can easily work in a multi-tasking arena with a strong “can do” and proactive approach. 
  • Ability to work in a dynamic and fast-changing environment.
  • Strong organizational skills and ability to prioritize.
  • Superb presentation, communication (written and verbal) skills, and interpersonal skills.
  • Team player, self-motivated, and extremely detail-oriented skills.

WHAT JFROG CAN OFFER…

  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $130,000 to $150,000.  Base salary will be based on your skills, qualifications, experience and location.
  • This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
  • JFrog embraces hybrid work: 3 days in office / 2 days remote.

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

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What You Should Know About Business Solutions Analyst (GTM), JFrog

At JFrog, we're all about reinventing DevOps, and we're on a mission to help the world's biggest companies innovate faster and smarter. The atmosphere here is as dynamic as our goals, filled with brilliant minds and passionate people. If you're ready to take your career to new heights, consider joining our team as a Business Solutions Analyst (GTM). In this role, you'll be diving deep into the core of our Sales and Marketing processes, working alongside a fantastic group of stakeholders across departments and geographies. Imagine collaborating with Sales, Marketing, Customer Success, Finance, and Product teams to gather and analyze requirements, identify automation opportunities, and implement solutions that enhance our Salesforce operations. This is not just a job; it’s a chance to be part of a vital mission where your input will significantly impact the way our company manages software delivery. You’ll create and maintain critical documentation while managing feature releases and helping streamline workflows to optimize efficiency. With at least 5 years of Salesforce project management experience under your belt, you know how to navigate the complexities of system integration and project management. Plus, being good with people and having a proactive approach are key to your success here. Sounds like a match? Let’s make it happen together at JFrog!

Frequently Asked Questions (FAQs) for Business Solutions Analyst (GTM) Role at JFrog
What are the primary responsibilities of a Business Solutions Analyst (GTM) at JFrog?

As a Business Solutions Analyst (GTM) at JFrog, your primary responsibilities include collaborating with stakeholders in Sales, Marketing, Customer Success, and Finance to gather and analyze requirements. You'll also identify automation opportunities within Salesforce, manage releases, create documentation, and ensure that projects align with Salesforce best practices. Your role is crucial in streamlining processes and optimizing efficiency across the organization.

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What qualifications do I need to become a Business Solutions Analyst (GTM) at JFrog?

To become a Business Solutions Analyst (GTM) at JFrog, you should have at least 5+ years of experience in Salesforce project management. A strong understanding of systems and sales processes, combined with excellent analytical and problem-solving skills, are essential. Additionally, experience in supporting a global organization and exceptional communication and project management skills will set you up for success in this role.

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What tools and technologies does a Business Solutions Analyst (GTM) use at JFrog?

At JFrog, a Business Solutions Analyst (GTM) primarily utilizes Salesforce CRM and other business applications to streamline processes. Familiarity with project management tools, data analysis software, and methodologies like Agile is also beneficial. Your role will involve significant collaboration with Salesforce administrators, developers, and consultants to build and test integration solutions.

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How does JFrog support the professional development of Business Solutions Analysts (GTM)?

JFrog is committed to the professional development of its Business Solutions Analysts (GTM) by offering ongoing training opportunities and encouraging participation in workshops and conferences. Additionally, we foster an environment where team members can learn from one another and grow their skills in a fast-paced, innovative workplace.

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What are the career growth opportunities for a Business Solutions Analyst (GTM) at JFrog?

As a Business Solutions Analyst (GTM) at JFrog, there are significant career growth opportunities. You can advance into senior analyst roles, project management positions, or transition into specialized fields such as product management or solution architecture. JFrog values internal mobility and supports employees in pursuing professional ambitions within the organization.

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Common Interview Questions for Business Solutions Analyst (GTM)
What experience do you have with Salesforce and how has it prepared you for the Business Solutions Analyst (GTM) position?

When answering this question, highlight specific projects where you've used Salesforce, focusing on your experience with managing implementations, automations, and integrations. Discuss how your hands-on experience has shaped your understanding of the platform and prepared you to meet the needs of JFrog.

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Can you describe a time when you identified an opportunity for process improvement? What was the outcome?

Choose a specific example relevant to your previous roles, explaining the scenarios you encountered, the steps you took to identify the improvement, and the eventual results. Emphasize your analytical skills and how they align with the objectives of a Business Solutions Analyst at JFrog.

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How do you prioritize tasks when managing multiple projects as a Business Solutions Analyst (GTM)?

Discuss your strategy for prioritization, referencing tools you use or methodologies (like Agile) that help you manage your workload effectively. Mention the importance of communication with stakeholders in order to align priorities with business goals.

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What methods do you use to gather requirements from stakeholders?

Explain your approach to requirement gathering, focusing on techniques like interviews, surveys, and workshops. Discuss how you ensure that all voices are heard and how you validate and document the requirements effectively.

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How do you stay current with developments in Salesforce and project management best practices?

Highlight your commitment to continuous learning, mentioning any professional development courses, webinars, or communities you engage with. This shows your proactive nature in keeping your skills sharp in an ever-evolving field.

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Describe your experience working in cross-functional teams within an organization.

Share an example that illustrates your ability to collaborate effectively across departments. Highlight how you navigated different perspectives and how you contributed to achieving shared objectives.

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How do you approach documenting processes and systems?

Discuss your methodology for creating clear and comprehensive documentation. Emphasize the importance of this documentation for future reference and training, as well as how you ensure that it's accessible and user-friendly.

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What steps would you take if a Salesforce feature did not deliver the expected results?

Outline a logical approach to troubleshooting the issue, including gathering feedback from users, analyzing data, and working with technical teams to find solutions. Show that you are proactive about improving processes even in the face of challenges.

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How would you describe your communication style when discussing complex technical subjects?

Focus on your ability to simplify complex information for non-technical stakeholders. Provide examples where your communication facilitated understanding and action, reinforcing the collaborative spirit at JFrog.

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Why do you want to work as a Business Solutions Analyst (GTM) at JFrog?

Share your passion for contributing to a leading-edge company like JFrog. Align your skills and experiences with the needs of the role, and express your excitement about being part of a mission that aims to innovate and transform the software delivery process.

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We Imagine a World Where Software is Liquid At JFrog, we are making endless software versions a thing of the past, with liquid software that flows continuously and automatically from build all the way through to production. Our mission is to make...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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