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Workplace Manager

⚡️Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

This position is based in Paris, where our offices are located.

🎯 What You Will Do

As an Workplace Manager at Joko, your mission will be to bring both structure and energy to the team. You will own a broad and highly challenging scope of responsibilities, ensuring that our office is a flawless place to work and that our team experiences are second to none. You will report directly to the VP People.

Your responsibilities:

🏢 Office & Workplace Excellence: You will ensure that our Paris office is not just functional, but impeccable—clean, organized, and a true pleasure to work in. You will be the first point of contact for all office-related matters and the key resource for remote employees across France and abroad. Managing our service providers, supplies, and facilities, you will create and maintain an outstanding workspace where people feel great every single day. A spotless, well-run office is your standard.

🎉 Events & Team Cohesion: You will bring the team together through thoughtfully planned and high-quality events. From our All Hands meetings to Joko Academies, Team Events, Joko Drinks, Joko Houses, Offsites, and our legendary Christmas Party—you will make sure each gathering is not just well-organized, but also a moment of real connection and good vibes.

👥 People Operations & Onboarding: First impressions matter, and onboarding is a critical part of the Joko experience. You will own and refine the onboarding process to ensure that every new hire is welcomed seamlessly—with everything from employment contracts and IT setup to team introductions and custom Joko goodies handled flawlessly.

📑 Admin & Compliance : You will track employee expenses (travel, work-from-home allowance, etc.) and ensure that all invoices are correctly recorded for our accounting team (Qonto). In collaboration with the Finance & Legal team, you will oversee our compliance routines, particularly regarding GDPR requirements, and ensure that nothing falls through the cracks.

👀 Who We're Looking For

  • 📍 Location: You are based in Paris.

  • 🚀 Mindset: You have an entrepreneurial spirit and a deep passion for People & Workplace topics. You thrive in a fast-paced environment, love challenges, and are eager to get hands-on.

  • 🗣 Languages: You are fluent in both French and English, written and spoken. We are expanding internationally soon, and not all team members speak French.

  • 💬 Communication: You are comfortable engaging with the team and speaking in front of large groups.

  • 🤝 Interpersonal Skills: You build strong relationships and foster a sense of belonging within the team.

  • 🎯 Autonomy & Ownership: You take full ownership of your responsibilities and manage complex projects from start to finish with little supervision.

  • ⚡ Efficiency & Organization: You are detail-oriented, structured, and excellent at juggling multiple priorities while keeping a sharp eye on deadlines.

  • 🔍 Attention to Detail: You spot what others might miss and ensure that every detail—big or small—is handled impeccably.

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

  • Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

  • Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as:

  • a budget for remote work equipment

  • a ClassPass subscription for you to stay in shape wherever you are

  • premium health insurance (Alan Blue in France)

  • Swile card for your meals, if you are based in France

  • frequent team events and in-person gatherings every quarter!

  • and so much more, see here ⏪

🤝 Our hiring process

  • 20-min call with the Hiring Manager

  • 45-min personality interview with two team members

  • A case study followed by a 45-min debrief with team members / For Tech positions: live tests with team members

  • 45-min Founders interview

  • Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!

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What You Should Know About Workplace Manager, Joko

Join Joko as a Workplace Manager in the heart of Paris, where your mission will be to transform our office into an impeccable space that inspires productivity and collaboration. At Joko, we’re dedicated to revolutionizing how consumers shop, and we believe that starts with fostering a vibrant workplace culture. As a Workplace Manager, you will report to the VP People and be the go-to expert for all things office-related. You'll manage service providers, maintain supplies, and ensure our office is not just a workspace, but a welcoming environment that our team loves coming to every day. From organizing fun team events like our legendary Christmas Party to streamlining the onboarding process for new hires, your role is multifaceted and rewarding. You will also keep a close eye on compliance routines and employee expenses, making sure everything runs smoothly behind the scenes. We’re looking for a dynamic individual with an entrepreneurial spirit who thrives in a fast-paced environment. Fluent in both French and English, you’ll need excellent communication skills to connect with our diverse team. If you’re detail-oriented, love multitasking, and have a passion for creating an outstanding workplace experience, Joko is the right place for you. Together, let’s build a future of smarter shopping while fostering a vibrant team culture in Paris!

Frequently Asked Questions (FAQs) for Workplace Manager Role at Joko
What are the main responsibilities of a Workplace Manager at Joko?

As a Workplace Manager at Joko, your primary responsibilities will include ensuring the office is an exceptional place to work by managing cleanliness, organization, and supplies. You’ll also coordinate engaging team events and take ownership of the onboarding process for new employees, all while maintaining compliance with financial and legal requirements.

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What qualifications are needed for the Workplace Manager position at Joko?

For the Workplace Manager role at Joko, you should have a blend of passion for workplace dynamics and experience in managing office environments. Proficiency in French and English is essential, as well as strong communication skills, organizational prowess, and the ability to handle complex projects autonomously.

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How does Joko ensure a positive workplace culture under the Workplace Manager?

At Joko, the Workplace Manager plays a crucial role in fostering a positive culture by organizing team-building events, ensuring a welcoming environment for new hires, and creating an overall office experience that promotes collaboration and positivity among the team.

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What is the importance of the onboarding process for new employees at Joko?

The onboarding process at Joko is key to the employee experience, as it sets the tone for how new hires integrate into the company culture. The Workplace Manager will ensure all aspects, from contracts to IT setups, are managed seamlessly, helping new team members feel welcomed and equipped to excel from day one.

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Can I work remotely as a Workplace Manager at Joko?

Yes! As a Workplace Manager at Joko, you have the flexibility to work from our Paris office or from home. Additionally, if you’re situated outside Paris, you can utilize a coworking space, allowing for a work-from-anywhere approach within designated limits.

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Common Interview Questions for Workplace Manager
How would you ensure that the office environment at Joko promotes productivity?

To ensure productivity, I would assess employee needs regularly and gather feedback to maintain an exceptional work atmosphere. My focus would be on keeping office spaces organized, improving amenities, and hosting events that energize the team.

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Can you share an experience where you improved an onboarding process?

In my previous role, I revamped the onboarding process by implementing a structured schedule for new hires, providing them with essential resources upfront, and facilitating introductions with their teams, thus improving retention and satisfaction rates significantly.

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What strategies would you use to maintain office compliance?

I would implement regular checks and audits, establish a clear system for documenting all transactions, and ensure that all employees are trained on compliance matters, especially concerning GDPR and expense reporting, to uphold the highest standards.

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How would you handle conflicts that arise during team events?

I believe in addressing conflicts quickly and professionally by facilitating open communication. It’s crucial to listen to all parties involved and aim for a resolution that brings harmony back to the team atmosphere after each event.

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What do you think is essential in creating a cohesive team culture?

Essential elements include open communication channels, shared values, and regularly scheduled activities that encourage interaction. As a Workplace Manager, I’d prioritize activities that build rapport and a sense of belonging among team members.

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How do you prioritize multiple tasks as a Workplace Manager?

By utilizing a structured approach, I prioritize tasks based on urgency and importance. Implementing project management tools has also proven effective in balancing various responsibilities efficiently without compromising quality.

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What role does feedback play in managing workplace satisfaction?

Feedback is vital. It helps understand what works well and what can be improved. Regularly conducting surveys and one-on-one check-ins with team members contributes to a positive environment where employees feel valued and heard.

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How do you align workplace policies with company culture?

I ensure that workplace policies reflect our company values by integrating employee feedback and promoting transparency. Establishing guidelines that support inclusivity fosters a culture where everyone feels respected and engaged.

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Discuss a successful event you have managed in a previous role.

I organized an offsite retreat that focused on team bonding and skill-building. It involved workshops, fun activities, and relaxation time, resulting in elevated team morale and improved collaboration upon return to the office.

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What tools do you prefer to use for workplace management tasks?

I leverage various tools such as Trello for project management and Slack for communication. Additionally, using survey tools helps gauge employee satisfaction and streamline event planning, ensuring efficiency in my management tasks.

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Full-time, hybrid
DATE POSTED
March 19, 2025

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