Job details

Lead Patient Consultant

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Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Lead Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Lead Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Lead Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.

WHAT YOU WILL DO

Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
Operate cash register, computer-based POS system, and cash drawer
Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
All other job duties as assigned

WHAT WE ARE LOOKING FOR

High School diploma or General Education Development (GED) required
Associate or Bachelor’s degree in any field preferred
Minimum of 2 years’ experience with customer service in retail.
Excellent computer, mathematical, language and reasoning skills
Bilingual in Spanish preferred
Excellent multi-tasking skills over the phone and in person
Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

Constantly perform desk-based computer tasks
Frequently standing/walking
Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Average salary estimate

$50000 / YEARLY (est.)

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$40000K

$60000K

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What You Should Know About Lead Patient Consultant, Jushi

Are you ready to make a genuine impact in people's lives while enjoying a competitive salary? At Jushi Holdings Inc., we’re redefining the cannabis industry, which is currently one of the fastest-growing job sectors in the U.S. As a Lead Patient Consultant based in Pottsville, PA, you'll play a crucial role in delivering excellent customer service and providing a unique shopping experience that boosts sales. In your day-to-day operations, you’ll be the friendly face that helps patrons navigate their journey, offering concierge-level service to ensure they leave satisfied. You'll guide customers through our diverse product offerings, share insights based on thorough research, and maintain an organized and inviting store environment. Your responsibilities will also include ensuring compliance with health and safety policies and assisting with essential administrative tasks like operating the cash register and maintaining proper stock levels. We are looking for someone who embodies our core mission and values, thrives in a team environment, and has a solid background in retail customer service. As a Lead Patient Consultant, your contributions will not only enhance customer satisfaction but also support you in developing valuable skills and knowledge in a vibrant industry. Join us at Jushi and let’s shape the future of cannabis together!

Frequently Asked Questions (FAQs) for Lead Patient Consultant Role at Jushi

What are the main responsibilities of a Lead Patient Consultant at Jushi Holdings?

The Lead Patient Consultant at Jushi Holdings is primarily responsible for providing outstanding customer service, guiding patrons through the retail space, conducting product demonstrations, managing transactions using a POS system, and ensuring compliance with health and safety regulations. This role also involves maintaining the store’s cleanliness and organization, making product recommendations, and supporting customer inquiries to enhance their shopping experience.