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Distribution Center - Receiving Position

Overview

About J.W. Pepper & Sons, Inc.

J.W. Pepper was founded in 1876 and is the world’s largest retailer of sheet music, with a particular focus on the K12 education market, offering over 1.2 million products on our website from over 1,000 suppliers. The company is headquartered in Exton, PA with large distribution facilities in Atlanta, GA and Salt Lake City, UT.

Our Mission 

Pepper primarily serves people who direct music programs in schools, churches and community groups and it’s our goal to thrill them with our service throughout their career.  Our ability to present the highest quality products in formats that meet the needs of our music education customers has become a hallmark of our Editors’ Choice and catalog promotions.

Job Description

The warehouse receiving position is responsible for all incoming shipments into the distribution center, ensuring that all receiving functions and documentation are completed accurately and in a timely manner. This includes verifying that product and quantities match packing slips and purchase orders, communicating with vendors to rectify discrepancies, unloading trucks and accurately dispatching product to be properly stock to the shelves. In an effort, to provide the highest level of customer services, all warehouse associates will be cross trained to be proficient in the areas of order fulfillment, quality control and shipping, stocking and other basic warehouse functions.

JW Pepper distribution center is hiring to fill several positions in print services, full time, 40 hours a week, Monday thru Friday, 7:30 am to 4:30 pm.  All applicants must be flexible to accommodate seasonal overtime, which includes some evening and Saturday hours.  All applicants must adhere to a strict attendance policy.  Starting wage $16.00 an hour.  Applicants must successfully pass all pre-hire screenings, including background checks and drug tests.

Job Responsibilities

  • Unload packages from incoming trucks
  • Inspect packages and contents to ensure they are undamaged
  • Verify packages contents according to purchase orders, packing slips and invoices
  • Record errors and reject damaged items
  • Route specific deliveries to various other departments
  • Determine proper identification labels are attached to product and boxes when necessary
  • Sort, count, identify verify and track all materials to maintain accurate records and assist inventory control
  • Place product in appropriate areas for quick putaway
  • File product in appropriate pick or bulk locations
  • Receivers must meet production standards during peak season
  • Assist with processing customer returns
  • Product kit creation
  • Follow all inventory management procedures
  • Follow all safety protocols and guidelines
  • Follow company policies as outlined in the employee handbook
  • Maintains cleanliness of work area and stocked with necessary supplies
  • Must be detailed oriented
  • Critical thinking and problem solving skills
  • Time management and organizational skills
  • Strong verbal and written communication skills
  • Schedule flexibility to accommodate seasonal overtime requirements including weekend work
  • Physical strength – Must be able to lift 30+ lbs frequently
  • Physical stamina – Must be able to stand and walk for extended periods; Must be capable of twisting, stooping, squatting, bending and reaching above shoulder level on a frequent basis
  • Ability to work under pressure with strong motivation and a sense of urgency
  • Must be able to establish and shift priorities easily
  • Must be able to accomplish multiple tasks with minimal supervision
  • Must be positive and friendly with ability to work in a team environment
  • Forklift experience beneficial
  • Performs other duties as assigned or requested

Full-Time Positions include:

  • Medical / Dental / Vision Benefits
  • Paid holidays and vacation following company schedule.
  • 401K during enrollment period

J.W. Pepper & Son provides equal employment opportunity for everyone regardless of age, sex, color, race, creed, sexual orientation, national origin, religious persuasion, marital status, veteran status, disability that does not prohibit the performance of essential job functions with or without reasonable accommodation, or other classifications protected by applicable federal, state or local law.

Average salary estimate

$33280 / YEARLY (est.)
min
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$33280K
$33280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Distribution Center - Receiving Position, J.W. Pepper & Son

Are you looking for an exciting opportunity to join a company that has been a leader in music retail since 1876? J.W. Pepper & Sons, Inc. is currently hiring for the Distribution Center - Receiving Position, where you will play an essential role in our mission to provide top-notch service to our music education customers. As a part of this fantastic team, you'll be responsible for managing incoming shipments, ensuring that our products arrive safely and efficiently at our distribution center. In this role, you will verify product accuracy, handle communication with vendors to resolve any discrepancies, and ensure our shelves are stocked and organized for easy access. We pride ourselves on a collaborative work culture, and you will have the chance to cross-train in various areas like order fulfillment and shipping to provide comprehensive support. With a full-time schedule from Monday to Friday, 7:30 AM to 4:30 PM, our role includes essential customer service functions and the responsibility of maintaining a safe and organized work environment. We seek reliable, detail-oriented individuals who can uplift our team spirit and meet production standards during peak seasons. If you're ready to bring your positive attitude and energy to J.W. Pepper, we can't wait to meet you! Starting at $16.00 per hour, this job offers a chance to be part of a dedicated team while enjoying great benefits like medical, dental, and 401K plans. Join us in inspiring the next generation of music lovers!

Frequently Asked Questions (FAQs) for Distribution Center - Receiving Position Role at J.W. Pepper & Son
What are the responsibilities of a Distribution Center - Receiving Position at J.W. Pepper?

This role requires strong time management and organizational skills to maintain accurate records and assist with inventory control, while adhering to strict safety protocols.

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What qualifications are required for the Distribution Center - Receiving Position at J.W. Pepper?

Applicants for the Distribution Center - Receiving Position at J.W. Pepper must demonstrate a strong attention to detail, effective communication skills, and the ability to lift over 30 lbs frequently. While forklift experience is beneficial, the company values a positive attitude and the ability to work as part of a team. Flexibility for seasonal overtime, including nights and weekends, is also necessary.

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What is the work schedule for the Distribution Center - Receiving Position at J.W. Pepper?

The work schedule for the Distribution Center - Receiving Position at J.W. Pepper is full-time, Monday through Friday from 7:30 AM to 4:30 PM. However, applicants should be flexible and prepared for possible seasonal overtime, which may include evening and Saturday hours, especially during peak periods.

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What kind of benefits does J.W. Pepper provide for the Distribution Center - Receiving Position?

J.W. Pepper offers a range of benefits for the Distribution Center - Receiving Position including medical, dental, and vision options, as well as paid holidays and vacation following the company schedule. Additionally, eligible employees can participate in a 401K plan during the enrollment period.

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How does J.W. Pepper ensure a team-oriented environment in the Distribution Center?

At J.W. Pepper, teamwork is a core value. In the Distribution Center - Receiving Position, you'll not only work closely with teammates but also participate in cross-training for various warehouse functions. This collaborative approach fosters a supportive workplace where everyone contributes to our mission of providing exceptional customer service.

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Common Interview Questions for Distribution Center - Receiving Position
Can you explain your process for verifying incoming shipments?

When answering this question, showcase your attention to detail. Discuss how you would review packing slips and purchase orders against the products received. Mention the importance of accurately documenting any discrepancies and ensuring that only quality, undamaged items are accepted into the inventory.

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How do you prioritize tasks during peak times in a distribution center?

Demonstrate your time management skills by explaining how you assess the urgency of each task. Share methods for staying organized, such as creating lists or using tools to track inventory. Highlight the ability to adapt and make swift decisions as prioritization can change rapidly based on business needs.

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What safety protocols do you consider essential in a warehouse environment?

Discuss your understanding of safety protocols, such as proper lifting techniques and maintaining clear pathways. Emphasize the importance of following company guidelines and being aware of your surroundings to prevent accidents and ensure a safe work environment.

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How would you handle damaged goods upon receipt at the distribution center?

Illustrate your critical thinking and problem-solving skills. Explain that you would first inspect the items and document the damages, then communicate with your supervisor or vendor to resolve the issue effectively. Emphasize your commitment to quality control and customer satisfaction.

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What motivates you to work in a team environment?

In your response, discuss the value you place on collaboration and how it drives you to achieve shared goals. Highlight any past experiences where teamwork led to improved efficiency or problem-solving and express your enthusiasm for being part of a team at J.W. Pepper.

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Can you describe a time when you had to solve a problem under pressure?

Share a specific example and detail your thought process when facing a challenging situation. Outline the steps you took to address the issue, and highlight the successful outcome to demonstrate your ability to work effectively under pressure.

Join Rise to see the full answer
What experience do you have with inventory management and tracking?

Discuss any relevant past experience, including tools or software you've used for inventory management. Explain how you ensure accuracy in tracking and record-keeping, and mention your attention to detail in avoiding discrepancies.

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How do you ensure excellent communication within a warehouse team?

Describe your approach to maintaining open communication, such as regular check-ins with coworkers and supervisors. Stress the importance of sharing information, especially about inventory changes or challenges faced during your shifts.

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What are your strategies for maintaining a clean and organized workspace?

Mention your proactive approach to cleanliness and organization. Talk about how you involve fellow team members and incorporate regular cleaning schedules and organizational systems to ensure efficiency and safety.

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Why do you want to work for J.W. Pepper & Sons in this position?

Curate a personal response that ties your interests and values to the company's mission. Share your passion for music education and how becoming a Distribution Center - Receiving Position fits into your career aspirations and desire to contribute positively to the team.

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Full-time, on-site
DATE POSTED
April 9, 2025

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