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Platform Support Specialist (m/f/d)

Kayzen, a leading DSP in mobile marketing, is seeking a Platform Support Specialist to provide expert product support and troubleshooting for clients and internal teams.

Skills

  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Attention to detail and diligent working style

Responsibilities

  • Troubleshoot and answer clients’ questions promptly with high client satisfaction
  • Support campaign setup, maintenance, and troubleshooting
  • Manage ad moderation for self-serve clients
  • Identify and develop solutions to improve internal and client operations
  • Provide proper documentation and conduct creative testing

Education

  • 1+ years of B2B customer support experience
  • Understanding of key statistical concepts and analytical abilities
  • Previous experience in Adtech/Martech/Performance Marketing

Benefits

  • Career growth and learning opportunities
  • Work with industry experts and entrepreneurs in the Adtech market
  • Remote work with a fun and multinational team
  • Home-office setup and learning budget
To read the complete job description, please click on the ‘Apply’ button
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CEO of Kayzen
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Full-time, remote
DATE POSTED
June 16, 2024

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