Job details

Platform Support Specialist (m/f/d)

Kayzen, a leading DSP in mobile marketing, is seeking a Platform Support Specialist to provide expert product support and troubleshooting for clients and internal teams.

Skills

Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Attention to detail and diligent working style

Responsibilities

Troubleshoot and answer clients’ questions promptly with high client satisfaction
Support campaign setup, maintenance, and troubleshooting
Manage ad moderation for self-serve clients
Identify and develop solutions to improve internal and client operations
Provide proper documentation and conduct creative testing

Education

1+ years of B2B customer support experience
Understanding of key statistical concepts and analytical abilities
Previous experience in Adtech/Martech/Performance Marketing

Benefits

Career growth and learning opportunities
Work with industry experts and entrepreneurs in the Adtech market
Remote work with a fun and multinational team
Home-office setup and learning budget

To read the complete job description, please click on the ‘Apply’ button

Kayzen Glassdoor Company Review

4.3

Kayzen DE&I Review

No rating

CEO of Kayzen

Tim Koschella

Approve of CEO

Similar Jobs

Optometrist - Capitol Hill

Warby Parker Hybrid Seattle, WA

VIEW

Posted 4 days ago

The Balfour - Front Desk Agent

AccorCorpo Hybrid Miami Beach, FL, USA

VIEW

Posted 6 days ago

Caregiver (part-time) - day shifts / night shifts available

Home Instead Hybrid Mongo, IN

VIEW

Posted 9 days ago

Executive Travel Consultant

American Express Global Business Travel Remote Raleigh, NC

VIEW

Posted 9 days ago

shift supervisor - Store# 10049, MASSILLON MARKETPLACE

Starbucks Hybrid Massillon, OH

VIEW

Posted 10 days ago

Customer Success Manager

DataSnipper Remote Amsterdam

VIEW

Posted 5 days ago

Event Staff ASAP

Alphabe Insight Inc Hybrid Raleigh, NC, USA

VIEW

Posted 2 days ago

Customer Success Manager - Regulatory (EU)

Veeva Systems Remote United Kingdom - London

VIEW

Posted 4 days ago

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Family Medical Leave

Maternity Leave

Paternity Leave

Lactation Facilities

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Paid Volunteer Time

By Kayzen

We are committed to democratizing programmatic marketing. We built Kayzen as a SaaS platform that enables you to take control and run your programmatic advertising in-house with unconditional transparency and a fair pricing model. This way, you g...

9 jobs

MATCH

Calculating your matching score...

FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Internet & Web Services

TEAM SIZE