IT Intern

Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin.

We use efficient technology that lets homeowners buy directly from us to keep costs down. This is the essence of Kin. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Our IT department is essential in supporting all aspects of our operations here at Kin Insurance; we are looking for an IT Intern to join our growing team! You will be pivotal in assisting the IT Department in the Chicago office and lending an essential hand to onboarding and offboarding responsibilities. Furthermore, you can contribute to company-wide projects and initiatives that help our teams work more efficiently.

Working cross-functionally is crucial within this role, requiring you to lean into your communication strengths and collaborate closely with team members, managers, and stakeholders. In a growing, fast-paced start-up environment, you’ll work alongside technical and non-technical teams on various projects, all while learning and growing for your future career.

A day in the life could include: 

• Imaging and deploying computers for our local and remote workforce

• Logistics and planning for onboards/offboards

• Inventory management

• Providing audio/visual assistance for meetings and events in person

• Performing regular audits of inventory to ensure all devices are correctly assigned and accounted for

• Managing inventory each week alongside documenting physical IT Assets (laptops, monitors)

• Overseeing all mobile devices used throughout the organization JumpCloud

• Responsible for ensuring the seamless onboarding and offboarding of employees as it relates to IT equipment

• Ensuring frontline assistance to Kinfosec by triaging cyber security issues and enforcing security policies throughout the organization

• Maintaining the security posture in our office locations (cameras, keycard readers)

• Owning tier 1 helpdesk requests 

I’ve got the skills… but do I have the necessary ones?

• A student enrolled in a CIS or related program

• White glove service, ability to work with anyone from interns to executives and treat all with the same level of respect and empathy

• Ability to identify issues and communicate solutions effectively 

• Expertise in collaborating effectively, working for a win-win while inspiring others to do the same

• Desire to advance your career and gain exposure to new projects in a tech-based environment

• Enthusiasm for utilizing technologies in addition to learning new systems and tools 

• Ability to provide in-office support for our Chicago office, a maximum of 30 hours per week

This position is part time, with the expectation of 20 hours per week, and not eligible for employee benefits.

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.