As a Senior Process Excellence Manager at Dematic, you will be mainly focused on enhancing the New Product Introduction Process. This involves leading the GOLD Change Board, developing training materials, and collaborating with various departments to streamline processes and clarify project classifications. You’ll also be directly impacting critical metrics such as cycle time and timely toll gates.

To be considered for the Senior Process Excellence Manager role at Dematic, you should possess a minimum of 10 years of experience in process excellence, particularly within projects and programs. A background in leading global teams, a mastery of lean six sigma techniques, project management experience, and a BS/BA in a technical field are essential. PMI Certification is also preferred.

A Senior Process Excellence Manager can significantly contribute to Dematic's success by driving efficiency in processes, improving product quality, and facilitating better cross-functional teamwork. By applying lean six sigma methodologies, you will help identify improvement areas, reduce cycle times, and ensure products meet market needs effectively.

Key skills for the Senior Process Excellence Manager role at Dematic include accountability, project and program management, cross-functional leadership, and strong facilitation skills. The ability to coach teams and develop effective communication plans is also vital for achieving project goals and fostering a culture of continuous improvement.

At Dematic, you will find a culture that emphasizes career development, collaboration, and innovation. We are committed to offering equal employment opportunities while promoting diversity across all levels, creating a positive work environment for a Senior Process Excellence Manager to thrive in.

When answering this question, highlight specific methodologies you've used, such as lean six sigma, and provide examples of projects where you successfully implemented process improvements. Discuss the metrics you tracked and how they positively impacted previous projects.

Focus on your organizational skills and use examples of tools or techniques that help you prioritize work. Mention how you communicate with stakeholders to manage expectations and the strategy you use to tackle high-priority tasks first.

Share a compelling story showcasing your leadership and facilitation skills. Discuss how you fostered collaboration among different team members and the measurable outcomes achieved through everyone's efforts in that project.

Mention relevant metrics such as cycle time, quality indicators, and project stakeholder satisfaction. Explain how tracking these metrics helps in identifying areas for improvement and making data-driven decisions.

Talk about your methodology for creating effective training materials. Incorporate your understanding of adult learning principles and how you would ensure the materials are simple, engaging, and relevant to the audience.

Emphasize the importance of clear and transparent communication in achieving team goals. Discuss strategies you employ to maintain open lines of communication, encourage feedback, and foster a collaborative environment.

Share your commitment to continual learning through certifications, professional associations, or industry publications. Highlight a recent trend you've applied to improve your projects and the results it yielded.

Be honest about specific challenges, such as resistance to change or resource constraints. Discuss how you addressed these challenges with creativity and problem-solving skills, as well as the outcome achieved.

Outline a scenario where you collected and analyzed data to identify a problem and inform process improvements. Describe the type of data used and the impact of the changes made as a result.

Discuss the importance of stakeholder engagement and iterative feedback. Explain your approach to developing a robust change management plan with training, communication, and support systems to guide teams through the transition.