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Sales Lead-ANN - job 1 of 2

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About us

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.

You'll bring to the role

6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
401(k)*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 3060-Nebraska Crossing-ANN-Gretna, NE 68028

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

What You Should Know About Sales Lead-ANN, Knitwell Group

As a Sales Lead at Store 3060-Nebraska Crossing-ANN in Gretna, NE, you will be instrumental in creating a top-tier shopping experience for our customers. This role is perfect for those who love collaborating with a team and driving customer engagement. Your responsibilities will include modeling exceptional service, assisting in the training and development of your store teammates, and ensuring that every customer leaves with a smile. You'll closely work with the Store Manager, gaining valuable insights into store operations that will prepare you to step into management when needed. Not to mention, you’ll uphold our brand’s visual and operational standards while maintaining a welcoming space for everyone. Your ability to utilize technology will be crucial, as you leverage tools to support a seamless omnichannel shopping experience. We’re looking for someone with at least six months of retail sales experience and a knack for coaching others. With flexible availability, you’ll excel at organizing tasks and prioritizing assignments. And let's not forget, you’ll enjoy amazing benefits like a generous merchandise discount across our brands, support for personal development, and the ability to contribute to our community initiatives. Join us in transforming customer experiences and making a difference at Ann Taylor!

Frequently Asked Questions (FAQs) for Sales Lead-ANN Role at Knitwell Group

What are the primary responsibilities of a Sales Lead at Store 3060-Nebraska Crossing-ANN?

As a Sales Lead at Store 3060-Nebraska Crossing-ANN, your main responsibilities include modeling excellent customer service, assisting in the onboarding and coaching of associates, and ensuring operational excellence within the store. You'll help create a supportive environment that encourages inclusivity while also stepping into managerial duties as needed, providing feedback to improve team dynamics and performance.