Office clerk/ data entry

The Office Clerk/Data Entry position at Knox Attorney Service involves processing incoming order requests via email, accurately entering data into the system, preparing documents for court, and managing e-filings. This role requires constant communication with attorneys and paralegals, ensuring that all tasks are handled efficiently and professionally.

To qualify for the Office Clerk/Data Entry position at Knox Attorney Service, candidates should have fast typing skills, strong customer service capabilities over the phone and email, and the ability to work well under pressure. A sense of urgency and being a dependable team player are also crucial for success in this role.

Knox Attorney Service provides a comprehensive benefits package for the Office Clerk/Data Entry position, which includes health, dental, and vision insurance, life insurance, paid time off (PTO), paid holidays, a Flexible Spending Account (FSA), and a 401K plan. This makes it an attractive opportunity for candidates looking for stability and support.

The Office Clerk/Data Entry role at Knox Attorney Service is scheduled from 8:30 AM to 5:30 PM. This consistent working schedule allows for a healthy work-life balance while maintaining operational efficiency within the company.

Knox Attorney Service is committed to the development of its employees. The Office Clerk/Data Entry position offers opportunities for professional growth through ongoing training and development programs, helping to cultivate future leaders within the company.

When asked about your data entry experience, highlight any roles where you performed similar tasks, focusing on your typing speed, accuracy, and use of specific software. Emphasize your attention to detail and how you've handled large volumes of data effectively.

In your response, share specific examples of how you prioritize tasks and maintain focus under pressure. Discuss techniques you use, such as making to-do lists or breaking projects into smaller tasks to manage your time effectively while ensuring quality.

Highlight your communication skills, experience in conflict resolution, and ability to assist clients with inquiries. Discuss any training or experience in customer interactions that showcase your capability to provide excellent service over the phone and via email.

Discuss methods you use to double-check your work, such as reviewing data entry work against original documents. Mention the importance of taking breaks to maintain focus and reduce errors, and how a keen attention to detail helps you achieve high accuracy.

Describe any software tools you have experience with, such as Microsoft Office, data entry systems, or document management software. Highlight your ability to learn new systems quickly and adapt to specific software used at Knox Attorney Service.

Share a specific situation where effective communication led to a successful outcome, perhaps resolving an issue or completing a project. Focus on the methods you used to communicate and how you ensured all parties were on the same page.

Discuss your approach to task prioritization, such as assessing deadlines and the importance of each task. You might mention using digital tools, like calendars or task managers, to keep track of priorities and maintain efficiency.

Explain that you would assess the urgency of the request and consider its impact on your current workload. Mention how you would communicate with team members or supervisors to prioritize the task effectively, ensuring that all responsibilities are addressed.

Describe strategies you use to maintain organization, such as creating folders for specific types of documents or using project management tools. Discuss the importance of a structured approach to manage your workload efficiently.

Express your interest in Knox Attorney Service's reputation for outstanding service and employee development. Mention how this specific role aligns with your career goals and your enthusiasm for contributing to a team that values professionalism and growth.