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Industrial Technician - Pottstown, PA

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

 

Job Description

 Industrial Technician 

Address: 371 Circle of Progress Dr, Pottstown, PA 19464

County- Montgomery 


Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

 

 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

 

  • This is a safety sensitive position.
  •  

Additional Information

What we offer:

 

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

 

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

 

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

 

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

 

Holidays: 10 paid holidays per year

 

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician - Pottstown, PA, Konecranes

Join the amazing team at Konecranes in Pottstown, PA, where we're looking for an enthusiastic Industrial Technician! This is a fantastic opportunity for someone with a passion for electrical and mechanical systems, as our technicians are essential to delivering top-notch service on electric overhead traveling cranes and hoists. In this role, you’ll be working on-site, troubleshooting issues with 480 3-phase motors and addressing various crane needs to keep operations running smoothly for our clients. Safety is our top priority, and you will be supported in a collaborative environment where you can express your ideas freely. You’ll conduct inspections, perform maintenance, and even provide on-call service as part of a dynamic team. We believe that continuous learning is key, so you’ll have the chance to stay up-to-date on industry standards, codes, and innovations. With Konecranes, you will receive competitive pay ranging from $22 to $48 per hour and enjoy an awesome benefits package including medical, dental, 401k, and generous time off policies. Get ready to elevate your career in an exciting and supportive atmosphere where every day brings new challenges and opportunities for growth!

Frequently Asked Questions (FAQs) for Industrial Technician - Pottstown, PA Role at Konecranes
What are the primary responsibilities of an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, your primary responsibilities include conducting inspections, performing maintenance and repairs on electric overhead traveling cranes, and providing troubleshooting for both mechanical and electrical issues. You'll be working closely with clients, ensuring their machinery is safe and effective, while also documenting findings and maintaining communication with the Field Operations Manager.

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What qualifications do I need to apply for the Industrial Technician position at Konecranes?

To apply for the Industrial Technician role at Konecranes, you typically need a high school diploma, with preferred qualifications including an associate degree in Industrial Electrical and/or Mechanical Technology or equivalent vocational training. A minimum of one year of experience in electrical troubleshooting and mechanical repair is required, and while experience with cranes is a plus, it's not crucial.

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Does Konecranes provide training for incoming Industrial Technicians?

Absolutely, Konecranes values continuous professional development and offers training for newly hired Industrial Technicians. You will receive comprehensive training on safety protocols, operational procedures, and equipment specifics, ensuring that you're equipped to excel in your role.

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What is the work environment like for an Industrial Technician at Konecranes?

The work environment for an Industrial Technician at Konecranes is dynamic and safety-focused. You’ll often work at client locations, requiring you to adapt to different settings. The culture emphasizes teamwork, collaboration, and innovation, allowing you to thrive in a space that values diverse skills and perspectives.

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What kind of benefits can I expect as an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, you can expect an attractive benefits package including a competitive salary, medical and dental plans, a 401k plan with company matching, generous vacation days, and additional benefits such as accident and travel insurance. This comprehensive package aims to support both your professional and personal life.

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Common Interview Questions for Industrial Technician - Pottstown, PA
Can you describe your experience with electrical troubleshooting?

When answering this question, be specific about the types of electrical systems you've worked with, such as motors or control systems. Highlight any relevant vocational training or certifications and provide an example of a challenging electrical issue you resolved, showcasing your problem-solving skills.

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What safety protocols do you follow while working on cranes?

Discuss specific safety protocols relevant to crane operations, such as lockout/tagout procedures, PPE usage, and compliance with OSHA regulations. Illustrate your commitment to safety by sharing examples of how you've prioritized safety in your past experiences.

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How would you handle an urgent repair situation on-site?

Explain your methodical approach to urgent repairs, including assessing the situation, communicating with the client, and prioritizing tasks. Providing an example of a previous experience can help demonstrate your ability to think quickly and effectively under pressure.

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What tools and equipment are you familiar with for crane maintenance?

Be sure to mention specific tools and equipment relevant to crane maintenance and how you've utilized them in past roles. This could include tools for mechanical repairs, electrical diagnostics, and safety inspection instruments.

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How do you document your maintenance work?

Describe your experience with documenting service calls, creating electronic reports, and ensuring that all findings are clearly communicated to supervisors. Emphasize the importance of maintaining accurate records for both client transparency and regulatory compliance.

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Can you discuss a time when you provided exceptional customer service?

Share a specific story that showcases your ability to meet client needs effectively, perhaps by addressing immediate concerns, providing knowledgeable recommendations, or following up to confirm their satisfaction after a service call.

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What do you understand about Konecranes’ commitment to safety?

Demonstrate your understanding of Konecranes' safety values by referencing their safety-first culture, adherence to industry standards, and the importance of communication during safety meetings. Show your enthusiasm for being part of a company that prioritizes employee and client safety.

Join Rise to see the full answer
How do you keep up with industry codes and regulations?

Discuss your proactive approach to staying informed about industry standards, such as attending workshops, reading industry publications, and participating in training programs. This shows your commitment to professional development and compliance.

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What challenges do you foresee in the role of an Industrial Technician?

Address potential challenges such as working in extreme conditions, dealing with diverse machinery, and the necessity for continuous learning. Emphasize your readiness to embrace these challenges and grow from them.

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Why do you want to work at Konecranes?

Articulate your specific reasons for wanting to join Konecranes, such as the company’s reputation in the material handling industry, commitment to employee development, and the innovative work they do. Personalizing your response with genuine enthusiasm can leave a positive impression.

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DATE POSTED
March 11, 2025

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