Technical Business Analyst - Power Platform
Job Description
Our Enterprise Technology Advisory team brings together skills in intelligent automation, data engineering and software integration to help our clients align their technology capabilities with their strategic and operational objectives. We also draw on KPMG’s extensive national and global resources, adopting a multidisciplinary approach to help unlock the full potential of existing and new technology investments.
CC supports care and health providers, specifically in disability, aged care and community services. The software functions span customer management, workforce management, mobile care delivery and claims & payments with significant industry extensions to comply with quality standards and funding rules.
Your Opportunity
As a member of our Community Care team, the Technical Business Analyst will play a crucial role by:
- Conduct end-to-end testing of Power Platform applications (including Power Automate workflows, Canvas Apps, and custom pages) to ensure solution stability, usability, and performance.
- Develop and execute testing protocols, including regression testing, load testing, and user acceptance testing (UAT) tailored to Power Platform environments.
- Document business workflows, technical specifications, and user guides across all components of the Power Platform to ensure accurate, up-to-date system documentation.
- Support end-user training and onboarding efforts by contributing to knowledge bases, walkthroughs, and support materials.
- Collaborate with project teams to understand business needs and ensure functionality aligns with real-world use cases.
How are you Extraordinary?
- You are able to quickly build strong relationships and network with a variety of stakeholders both internal and external.
- You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distil, and communicate complex concepts in both written and verbal forms.
Your Experience
You thrive in a collaborative and innovative culture and want to join a firm that values problem solvers, the kind of people who reimagine the possible for their clients and key stakeholders. We are looking for people in this role with a passion for and / or experience in the following areas:
- Demonstrated experience in testing and documenting Power Platform applications, especially Power Apps, Power Automate, and custom pages.
- Strong understanding of compliance, data governance, and real-world testing scenarios relevant to human services sectors.
- Exceptional analytical thinking, attention to detail, and problem-solving abilities.
- Excellent communication and technical writing skills — capable of producing clear, user-friendly documentation for both technical and non-technical audiences.
- Familiarity with tools such as DevOps, SharePoint, or Confluence is a plus.
Additional Information
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
At KPMG every career is different, and we look forward to seeing how you grow with us.
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At KPMG, we're on the lookout for an enthusiastic Technical Business Analyst specializing in the Power Platform to join our vibrant Community Care team based in Sydney, NSW, Australia. As part of our Enterprise Technology Advisory team, you'll work alongside talented individuals, utilizing your expertise to enhance technology capabilities in the health and social care sectors, particularly in disability and aged care. Your primary focus will be to conduct thorough end-to-end testing of various Power Platform applications, including Power Automate workflows and Canvas Apps. You'll develop comprehensive testing protocols and actively participate in user acceptance testing to ensure our solutions are not only functional but also excellent in terms of usability and performance. Taking pride in your meticulous documentation skills, you'll maintain up-to-date business workflows, technical specs, and user guides to support system integrity. You’ll also get to engage with end-users, offering training and creating supportive materials that enhance their experience. If you thrive on building robust relationships, transform complex ideas into understandable concepts, and have a knack for analytical thinking, this role will be a perfect fit for you. At KPMG, we believe in a diverse workplace where innovative minds come together to deliver meaningful results. Join us, and let’s redefine what’s possible in the world of technology together!
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n Australia, KPMG has a long tradition of professionalism and integrity, combined with our dynamic approach to advising clients in a digital-driven world. We have approximately 6,700 people, including over 400 partners, with offices around the cou...
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