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Associate Director - Market Manager, Business Transaction Banking image - Rise Careers
Job details

Associate Director - Market Manager, Business Transaction Banking

End Date

Friday 25 April 2025

Salary Range

£76,464 - £84,960

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

.

Job Description

JOB TITLE: Associate Director - Market Manager, Business Transaction Banking
LOCATION(S): Leeds and Manchester

SALARY: £76,464 to £84,960

HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

An exciting opportunity has arisen to join the Commercialisation Team within Business Transaction Banking (BTB) as an Associate Director – Market Manager.
 

About the role
BTB provides a diverse range of products and services both domestically and internationally to commercial customers. The customers in these market segments are demanding and expect a significant level of expertise from the business. The business currently generates c£1.9bn of revenue per annum and manages a liabilities balance sheet of £78bn. The team responsibilities include Product Management, Governance, Commercialisation and Pricing & Performance. BTB products are at the heart of meeting evolving client needs and consistent with our group purpose of Helping Britain Prosper. Our business consists of six teams:

• BTB Payments Product
• BTB Commercialisation
• BTB Pricing & Forecasting
• BTB Accounts and Deposits
• BTB Platform
• Merchant Services

A product specialist supports senior leadership and junior peers in product development and management, delivering strong outcomes for clients in the Group's commercial portfolio. Collaborates with others under senior guidance in product management, governance, development and strategy.

Key Accountabilities

  • We build deposit opportunities through proactive outward-bound contact with potential deposit customers setting out LBG credit & pricing credentials
  • We identify & research deposit opportunities through a multitude of tools & resources.
  • Our role is to manage a significant part of the division's risk management and control process. We also assist in developing and implementing risk management policies and procedures.
  • We handle deposit and account opening documentation.
  • We assist with the market managers who are face to face with the client to help develop relationships with LBG.
  • We assist and co-ordinate to ensure the accuracy of financial information downstream into Market Manager deposit ledgers.
  • We mitigate operational, financial, market and regulatory risks encountered.
  • We engage coverage and encourage positive relationships with clients, market counterparts and internal functions.
  • We maximise operational efficiency by driving operational excellence, continuous improvement and simplifying activities to improve both colleague and client experience.
  • We shape and deliver plans that support the strategic direction for the business.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What we need from you

  • They help the market manager establish team objectives and demonstrate the Group Values, fostering a positive environment where colleagues can excel and ensuring sustainable growth.
  • Product & Process - You should have expertise in generating leads, spotting business opportunities
  • Partner Engagement – Actively establishes relationships with internal and external clients & Colleagues, creating open and clear communications and being recognized as a respected partner.
  • Monitoring risks and taking action is essential to satisfy and mitigate regulatory, operational, financial, information security, and IT risks, as per Group Risk Framework, appetite, and policies.
  • Change / Continuous Improvement - Lead the team in identification, shaping and delivery of enhancements to processes, controls, and working practices to improve efficiency, client service and risk profile. Initiate, shape, champion, and support delivery of strategic change.
  • Stay informed about business, market, and political changes to make better decisions with clients, colleagues, and partners.
  • Colleagues – Engages colleagues through consistent actions delivered with integrity. Take ownership of coaching, performance management, talent management and succession planning to nurture the colleague agenda across the wider business.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Average salary estimate

$80712 / YEARLY (est.)
min
max
$76464K
$84960K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Director - Market Manager, Business Transaction Banking, LBG

Are you ready to take your career to the next level? At Lloyds Banking Group, we are excited to offer the position of Associate Director - Market Manager in our Business Transaction Banking team based in the vibrant city of Manchester. In this role, you'll join a dynamic team responsible for providing exceptional products and services to our commercial customers. With a revenue generation of approximately £1.9 billion per year and a liabilities balance sheet of £78 billion, we are seeking a proactive individual who excels in product management, governance, and pricing. Your primary responsibilities will include engaging potential deposit customers, managing risk controls, and supporting market managers in nurturing client relationships. We highly value collaborative teamwork, so you'll work closely with various teams to ensure our high standards are met while driving operational excellence. At Lloyds Banking Group, we believe in helping Britain prosper and fostering an inclusive environment where you can thrive. With flexible working options, a generous benefits package, and exciting career progression opportunities, this role is perfect for professionals looking to make a significant impact in the financial services industry. If you are eager to build deposit opportunities and lead process improvements, we want to hear from you! Join us in shaping the future of business transaction banking.

Frequently Asked Questions (FAQs) for Associate Director - Market Manager, Business Transaction Banking Role at LBG
What are the main responsibilities of an Associate Director - Market Manager at Lloyds Banking Group?

The Associate Director - Market Manager at Lloyds Banking Group is responsible for engaging potential deposit customers through proactive outreach, managing risk controls, and supporting market managers in building client relationships. This role also involves shaping strategic plans to meet business objectives while ensuring operational excellence.

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What qualifications are required for the Associate Director - Market Manager position at Lloyds Banking Group?

Candidates applying for the Associate Director - Market Manager position at Lloyds Banking Group should have expertise in lead generation, business opportunity identification, and risk management. Strong communication and relationship-building skills are essential, along with a focus on continuous improvement and strategic thinking.

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How does Lloyds Banking Group support professional growth for Associate Directors?

At Lloyds Banking Group, we prioritize professional growth and development for Associate Directors through a range of opportunities, including access to a diverse work environment, continuous coaching, and performance management initiatives. We also encourage participation in various projects that align with personal and professional goals.

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What does a typical work week look like for an Associate Director - Market Manager at Lloyds Banking Group?

A typical work week for an Associate Director - Market Manager at Lloyds Banking Group involves a hybrid working model, with at least two days a week in the office. You will engage in client meetings, collaborate with internal teams, and focus on developing and operationalizing plans that align with business objectives.

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What is unique about working in Business Transaction Banking at Lloyds Banking Group?

Working in Business Transaction Banking at Lloyds Banking Group is unique due to our commitment to helping clients prosper through innovative banking solutions. You’ll join a collaborative team that prioritizes client relationships, operational efficiency, and diversity in the workplace, allowing you to make a meaningful impact in the financial community.

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Common Interview Questions for Associate Director - Market Manager, Business Transaction Banking
How do you manage and assess risk in your projects as an Associate Director?

Managing and assessing risk requires a proactive approach, including identifying potential issues early and implementing controls that mitigate these risks. It's also important to stay updated on compliance with internal regulations and to engage colleagues in creating a risk-aware culture.

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Can you provide an example of how you generated leads in a previous role?

In my previous role, I utilized various marketing strategies, including networking events and targeted outreach campaigns, to generate leads. By analyzing customer feedback and market trends, I was able to identify key opportunities and successfully convert leads into satisfied clients.

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What strategies do you employ to build relationships with clients?

Building strong client relationships involves active listening and understanding their unique needs. I prioritize regular communication and follow-ups, along with personalized interaction, which helps foster trust and creates long-lasting partnerships.

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How do you promote continuous improvement within your team?

Promoting continuous improvement within my team starts with encouraging open feedback and collaboration. I lead by example, showcasing adaptability to change and motivating team members to suggest enhancements that streamline our processes and increase efficiency.

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Describe a successful project you managed. What were the key factors in its success?

In a previous project, I managed the launch of a new banking product. Key factors in its success included thorough market research, effective team communication, and consistent client engagement throughout the process, which ensured we met their expectations and achieved our targets.

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How do you stay informed about changes in the banking industry?

I stay informed about banking industry changes by reading relevant publications, attending conferences, and participating in professional networks. This helps me anticipate trends and adapt our strategies accordingly to ensure compliance and better serve our clients.

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What leadership style do you adopt when managing a team?

I adopt a participative leadership style, encouraging team members to contribute ideas and take ownership of their roles. This approach fosters collaboration and helps nurture talent while driving performance towards our common goals.

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How do you handle conflict within a team?

Handling conflict involves addressing issues openly and promptly. I encourage team discussions to find common ground and mediate when necessary, ensuring that all perspectives are considered while focusing on a resolution that aligns with our team objectives.

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What is your approach to setting objectives for your team?

My approach to setting objectives involves alignment with both business goals and individual strengths. I collaboratively establish measurable targets and ensure that team members understand how their contributions drive our overall success.

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What attributes make you a great fit for the Associate Director - Market Manager role?

My extensive experience in product management, strong analytical skills, and a proven track record of fostering meaningful client relationships make me a great fit for the Associate Director - Market Manager role. Additionally, my passion for continuous improvement aligns perfectly with Lloyds Banking Group's values.

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We support the growth of people recognising market opportunities, their projects as well as the very details of their business. Since we have gained our experience in the financial service, energy, machinery, fast-moving consumer goods and telecom...

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DATE POSTED
April 11, 2025

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