Maintenance Technician - Hollywood

As a Maintenance Technician at Lessen in Hollywood, your main responsibilities include conducting general maintenance and repairs across our diverse property portfolio, responding to work order requests promptly, and executing tasks with professionalism and efficiency. You'll handle an average of 5-6 work orders daily, performing preventive maintenance and minor repairs in plumbing, appliances, carpentry, as well as basic electrical issues. Your role is key to ensuring quality service is delivered to our clients, making your work critical to the success of Lessen.

To be considered for the Maintenance Technician role at Lessen in Hollywood, applicants should have a minimum of 3 years of experience in property management maintenance or a related trade. A strong background in plumbing, electrical, and carpentry is essential, as is a valid driver’s license and automobile insurance. Additionally, the ability to regularly lift up to 50 lbs and occasionally up to 75 lbs is required. Having a plumbing license is a plus, showcasing your experience and commitment to the role.

Absolutely! Lessen is committed to the education and career advancement of its Maintenance Technicians. You will receive OSHA training to enhance your safety and skills, and we offer pathways to grow into roles like Lead Technicians and Field Maintenance Managers. This focus on development ensures that you not only excel in your current position but also have the opportunity to advance your career within our rapidly growing company.

As a Maintenance Technician with Lessen, you can expect an array of competitive benefits. This includes health, dental, vision, life, and disability insurance options. You’ll also enjoy a 401K retirement savings plan, paid vacation, federal and floating holidays, and maternity/paternity pay. Additionally, you’ll receive a monthly tool/equipment and cell phone allowance, a company fleet vehicle, and the chance to achieve quarterly bonuses, making this a very attractive position in Hollywood.

The company culture at Lessen is centered around positivity, inclusivity, and collaboration. As a Maintenance Technician, you'll be part of a team that values empathy, curiosity, and motivation. We aim to create a supportive environment where diverse backgrounds are celebrated, and each team member contributes to our growth story. Your role will allow you to have a direct impact on the customer experience while being part of a community that believes in amplifying its inclusive culture.

In answering this question, focus on specific maintenance tasks you’ve managed, such as plumbing repairs, electrical troubleshooting, or handling HVAC systems. Highlight your hands-on experience and any successful projects where you improved property function, emphasizing your ability to prioritize quality service.

It’s essential to demonstrate your organizational and time management skills in this scenario. You might mention using a system to track urgency, such as addressing urgent repairs first, and how you communicate with the clients to manage their expectations effectively.

In your response, detail a specific situation where an unforeseen issue arose. Discuss your problem-solving approach, how you assessed the situation, and the final outcome, emphasizing your ability to remain calm under pressure and ensure resolution.

Discuss your understanding of safety protocols, including the use of personal protective equipment (PPE), electrical safety measures, and procedures for safely handling tools and equipment. This indicates your commitment to safety in the maintenance environment.

Share examples showcasing your communication skills, such as how you listen to customer concerns, provide updates on work status, and ensure their satisfaction post-repair. Highlight the importance of professionalism and responsiveness.

Yes, emphasize your experience working autonomously, making informed decisions, and the responsibility you take for your work. Mention that being proactive about repairs reflects well on the company and enhances client satisfaction.

Discuss the essential tools you typically use for tasks such as plumbing or electrical work. Being specific about your proficiency with these tools showcases both your hands-on skills and the preparedness for the job.

Express the importance of empathy and effective communication in these situations. Provide examples of how you’ve de-escalated issues in the past, showcasing your commitment to resolving concerns positively and maintaining relationships.

Take this opportunity to share your unique skills and attributes that align with Lessen’s values, like your proactive attitude, commitment to quality repairs, and how these traits will positively impact the company’s growth and the client experience.

Share your passion for the trade and how helping clients and seeing the direct impact of your work motivates you. This reflects your dedication to continuous improvement and adds a personal touch to your answer.