Maintenance Technician - Central Nashville

As a Maintenance Technician at Lessen, your primary responsibilities will include conducting general maintenance and repairs on properties, responding promptly to work order requests, performing preventive maintenance in plumbing, carpentry, and basic electrical issues, and purchasing maintenance supplies as necessary. You will be responsible for managing 5-6 work orders a day, ensuring quality workmanship and communication with contractors for any major projects.

To qualify as a Maintenance Technician at Lessen, you need at least 3 years of previous experience in property management maintenance or a related trade. Proficiency in standard maintenance trades such as plumbing, electrical, and carpentry is essential. A valid driver’s license, automobile insurance, and the physical ability to lift heavy items are also required, while a plumbing license is considered a plus.

Lessen provides an attractive package of benefits to its Maintenance Technicians, including competitive hourly rates, health, dental, and vision options, a 401K retirement savings plan, paid vacation, and other corporate-level perks like a quarterly discretionary bonus and allowances for tools and cell phones. Safety training through OSHA is also part of the benefits that aim to ensure your success and growth in the role.

Yes, the Maintenance Technician position at Lessen is entirely field-based. This means you will be traveling within your region to perform maintenance duties on properties, ensuring hands-on engagement with the work you’ll be doing every day. The position allows for a level of independence to manage your day-to-day schedule effectively, which is something we highly value.

At Lessen, Maintenance Technicians have clear pathways for growth, including opportunities to advance into roles such as Lead Technician and Field Maintenance Manager. We are committed to developing our team members and provide the necessary tools and training to help you achieve your career goals within the growing company.

In answering this question, highlight specific tasks you've performed such as plumbing, electrical repairs, or carpentry work. Provide examples of challenges you faced and how you overcame them to illustrate your hands-on experience. This shows your expertise and how you can manage maintenance effectively at Lessen.

To answer effectively, discuss your method for assessing urgency and importance of tasks. Highlight techniques such as creating a checklist, using scheduling tools, or communicating with teams to ensure timelines are met while maintaining quality standards.

It's crucial to emphasize your understanding of OSHA guidelines and other safety measures while working. Outline specific protocols you follow for equipment handling, ladder use, or chemical usage, showcasing a commitment to safety as it aligns with Lessen’s values.

Share a personal story that outlines a particular challenge, what steps you took to analyze and solve the problem, and how it benefited the client or organization. This demonstrates your problem-solving skills in real-world applications for Lessen.

Answer by discussing your approach to customer service, including active listening, empathy, and follow-ups. Give an example of a time when you turned a negative situation into a positive one by effectively communicating and resolving the issue.

List the tools and equipment you are comfortable with, explaining how you’ve used them in past roles. This knowledge reflects your readiness to adapt to the tools provided by Lessen for maintenance tasks.

You should discuss your attention to detail, commitment to best practices, and perhaps a system you use for quality checks before considering a job complete. Mention how you align this focus with Lessen’s standards for customer satisfaction.

Provide examples of how you've worked with subcontractors in the past, including how you ensured communication flowed effectively and how you checked their work for completion. This shows your collaborative skills and potential impact at Lessen.

Outline your daily routine, including how you prepare for the day, handle multiple work orders, and your methods for tracking and documenting your work. This illustrates your organizational skills and readiness for the role at Lessen.

Share your passion for problem-solving and having a direct impact on people’s living or working conditions. Discuss how working at Lessen aligns with your personal and professional values, showcasing how you plan to grow with the company.