Business Development Manager (Mandarin Speaking)

As a Business Development Manager at Libertex Group, your main responsibilities include developing and maintaining client relationships, promoting forex products and services, conducting market research for insightful analysis, assisting clients with account operations, and resolving inquiries. You'll also collaborate with team members to meet sales targets, promote our services to agents and customers, and maintain accurate client records.

Candidates for the Business Development Manager role at Libertex Group should possess a degree in Finance, Economics, Marketing, or a relevant field. Additionally, having 2-3 years of business development experience in the Forex, FinTech, or Crypto industries is preferred. Proficiency in both Mandarin and English, along with knowledge of market structure, hedging, and liquidity products, is crucial for success in this position.

Libertex Group is committed to the growth of its employees. As a Business Development Manager, you'll benefit from various professional and personal development opportunities, including unlimited access to Udemy Business for continuous learning, as well as participation in corporate events and team-building activities that encourage networking and growth within the organization.

A typical workday for a Business Development Manager at Libertex Group involves a combination of client engagement, market research, and collaboration with team members. You will spend time promoting our forex products via phone and emails, analyzing market trends to provide clients with insightful information, and efficiently handling customer inquiries to enhance client satisfaction.

Yes! Business Development Managers at Libertex Group enjoy several unique benefits, including 21 working days of annual leave, comprehensive medical insurance for employees and their immediate family right from day one, and an inclusive work environment that values diversity and fosters equal opportunities.

When developing client relationships as a Business Development Manager, I prioritize understanding the client's needs and building trust through consistent communication. I believe in actively listening to their concerns and sharing insights that align with their goals to enhance engagement.

In a previous role, I faced a challenging situation where a client's expectations weren't met. I took the initiative to communicate openly, apologize sincerely, and collaborated closely to find a tailored solution, ultimately strengthening our relationship and ensuring their future satisfaction.

To promote financial products effectively, I leverage my market knowledge combined with personalized communication. I often conduct thorough research on market trends to craft compelling presentations that address the unique needs of potential clients, ensuring that they see the value in what we're offering.

I stay updated by regularly reading industry publications, participating in webinars, and connecting with professionals in the field. I also engage in online courses to enhance my expertise, which allows me to provide clients with the most current and relevant market insights.

My approach to resolving customer inquiries revolves around active listening and prompt action. I ensure to acknowledge their concerns and provide clear, effective solutions to their issues as quickly as possible, reinforcing their trust in our services.

I am drawn to Libertex Group due to its innovative approach in the financial markets and commitment to client satisfaction. The opportunity to work with a diverse, dynamic team at a company that values personal growth aligns perfectly with my career aspirations.

When managing multiple clients, I prioritize tasks based on urgency and importance. I employ a structured approach, utilizing tools to track communications and deadlines, ensuring that I provide each client with the necessary attention and follow-up without compromising quality.

I have significant experience in conducting market research, employing both qualitative and quantitative methods to gather data. This includes analyzing trends, competitor performances, and customer feedback, which I transform into actionable insights for both strategic planning and client consultation.

Teamwork plays a crucial role in my position as I believe collaboration enhances creativity and problem-solving. Sharing insights and working together with colleagues allows us to meet sales goals more effectively and create a cohesive service experience for our clients.

I measure success through various metrics, such as client retention rates, growth in sales volume, and client satisfaction scores. Additionally, I value feedback and continuous improvement, which serve to refine my strategies and enhance the overall success of my efforts.