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Full Time - Sales Associate - Electrical & Lighting - Opening

Your Impact at Lowe's

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
  • Make your well-being a priority with multiple top-tier health insurance options.
  • Explore educational opportunities with Lowe's tuition assistance program.
  • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
  • Gain extra savings with a 10% Associate Discount.
  • Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities
  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Full Time - Sales Associate - Electrical & Lighting - Opening, Lowes

If you're passionate about helping customers and enjoy working in a dynamic environment, consider joining Lowe's as a Full Time Sales Associate in the Electric & Lighting department in Albuquerque, New Mexico! In this engaging role, you'll have the unique opportunity to assist customers in finding the perfect solutions for their home improvement needs. From welcoming shoppers to providing expert product knowledge, your primary goal will be to ensure that every customer feels valued and supported. Your day will include inventory management, assisting with product selections, and even preparing items based on customer requirements. At Lowe's, we value your growth and offer comprehensive support through competitive pay, flexible scheduling, and numerous benefits such as health insurance options and a fantastic Associate Discount. And if you're looking to expand your skills, our Track to the Trades program is perfect for you. We pride ourselves on making the world a better place, and this is your chance to be part of a team that values community as much as capabilities. So, if you want to thrive in a role that enhances your customer service skills while helping others, apply to become a Sales Associate at Lowe's today!

Frequently Asked Questions (FAQs) for Full Time - Sales Associate - Electrical & Lighting - Opening Role at Lowes
What are the main responsibilities of a Full Time Sales Associate at Lowe's?

As a Full Time Sales Associate at Lowe's, your main responsibilities include welcoming customers, assisting them with product selections, answering queries, and ensuring an overall friendly shopping experience. You will also be involved in inventory management by restocking merchandise and preparing items based on specific customer needs.

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What qualifications do I need to become a Sales Associate at Lowe's?

To qualify for a Sales Associate position at Lowe's, you should have at least 6 months of experience using computers and retail technology. Basic reading and arithmetic skills are necessary, and the ability to lift up to 25 lbs unassisted is required. Retail and customer service experience, as well as bilingual skills, are preferred.

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Does Lowe's provide training for its Sales Associates?

Yes, Lowe's fully trains its Sales Associates to ensure they have the knowledge and skills needed for the job. This includes understanding product details, customer service protocols, and safety procedures to create a well-rounded shopper experience.

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What benefits does Lowe's offer to its Sales Associates?

Lowe's offers a variety of benefits for its Sales Associates, including top-tier health insurance options, a company-matching 401(k) plan, tuition assistance for education, and a generous Associate Discount. These benefits are designed to support both your personal and professional growth.

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Is prior retail experience necessary to apply for a Sales Associate position at Lowe's?

While prior retail experience is preferred for a Sales Associate position at Lowe's, it is not strictly necessary. Passion for customer service and a willingness to learn can often be just as valuable in our hiring process.

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Common Interview Questions for Full Time - Sales Associate - Electrical & Lighting - Opening
How would you handle a difficult customer as a Sales Associate at Lowe's?

It's important to remain calm and to listen actively to understand the customer's concerns. Showing empathy and proposing a solution that aligns with both the customer's needs and company policies can lead to a satisfactory resolution.

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Can you explain why customer service is essential in the role of a Sales Associate?

Customer service is the backbone of retail; as a Sales Associate, it’s your role to create a positive shopping environment, helping customers find what they need and ensuring they leave satisfied, which encourages them to return.

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Describe a time you went above and beyond for a customer.

Providing an example in which you took extra steps, whether through product recommendations or assistance outside of your job duties can illustrate your commitment to customers and your ability to think on your feet.

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What would you do if you didn't know the answer to a customer's question?

If unsure, it’s best to acknowledge the customer's question honestly and offer to find the right information or direct them to someone who can help, ensuring they feel valued and supported.

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How would you prioritize tasks during a busy shift?

Explain how you manage your time effectively by focusing on urgent customer needs first, followed by restocking and organization tasks, while being flexible to adapt to changing priorities.

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Why do you want to work for Lowe's as a Sales Associate?

Express your admiration for Lowe's values and dedication to community support, along with a personal connection to home improvement, showcasing how your goals align with the company’s mission.

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What skills do you bring to the Sales Associate role?

Discuss specific skills such as communication, problem-solving, or teamwork. Tailor your answer to align with the job's needs, demonstrating your clear understanding of the role.

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Tell me about your experience handling merchandise.

Describe any past experience with inventory, highlighting your attention to detail and ability to work efficiently, ensuring accurate stock levels and customer satisfaction.

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How do you handle multiple customers needing assistance at the same time?

Illustrate your ability to prioritize effectively. You might explain that assessing who needs help most urgently ensures all customers are acknowledged and assisted as timely as possible.

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What do you know about Lowe’s products and services?

Demonstrate knowledge of Lowe's offerings, particularly in Electrical & Lighting, and express familiarity with additional services like installations or custom orders. This shows your genuine interest in the role.

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March 29, 2025

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